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Cassidy C.
Customer Reviews for Graham Feed & Seed
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very kind and friendly young man!
ANASHA M.Easy and nice location... Would recommend to anyone... Always pleased with this location...
ROXANNE B.The parking situation was a little difficult; I did not feel comfortable backing it into the spot I got it from which was tight between a shed and another truck.
Octavia K.I've rented several timed from THUS location... I am ALWAYS satisfied with the RENTAL & RETURN... Thank you...
ROXANNE B.Drop box said there was a fee if you didn't return using the app. I don't use app's! Not all people do, so this is not fair and I won't pay it or use your company for any further rentals if this is how you are going to treat your good long term customers!!! Also this was not my contract drop off point. That dealer, an Exxon station on Main St in Graham, NC was very rude and would not take the truck. Told me to get it off his lot!!!! I had it properly parked in a safe spot and there was plenty of room. No reason for his actions! Dealers like that YOU DON'T NEED!
Forrest R.Great friendly experience.
Jeffrey A.Excellent service, very professional. Will recommend to everyone !!!
chuck T.I will most definitely rent from this location again and will tell my family and friends also
Wayne H.Patient and understanding during our issue of having the wrong equipment.
Jonathan P.awesome service, great and fast, great attitude as well, will definitely use this location in the future.
Jose J.Need to have trucks checked more frequently so that things like what happened to me with a dead battery in the middle of my drive to my delivery destination and then the battery just died on me when I picked up the truck it started when I left my loading area it started but stopping at the store to get a soft drink it would not start because of a dead battery need to keep check on things like batteries and things to see if they're maintained .
Scott W.Everything was very good, I would recommend this location to a friend
Rafael D.the gentleman I worked with was super nice and helpful.
Heather F.Have the dude wear a Speedo
David B.The gentleman was kind and helpful.
Lucie M.Location was easy to access. Staff was very helpful and informative. He made sure the trailer was hitched correctly to the vehicle.
Ron K.Parking was very limited.
Jordan A.Truck returned at night. Area not well lit and not in the best area. It was self return so no personnel on site
ALIDA F.This U-Haul agent at graham feed and seed was awesome and saved the day, However the one on cobb Ave Burlington was rude and obnoxious he told his 15 year old daughter to shut the f up in front of my mom he did not know she was sitting in my car he got there at 9:00 a.m. I was not aware this was a 24/7 pickup area was not made aware of that he came in at 9:00 I went in 5 minutes till 9:00 he told me very rudely that I needed to just wait that he was not open yet I told him I needed to pick a truck up at 7:30 he said that wasn't his problem at that point I was angry I said what the f and he told me that I need to shut my mouth his daughter didn't need to hear that after the fact he just told his daughter to shut the f up in the parking lot then when I confronted him about that he told us to leave his property that he was not running to us all because he got spoken to about the way he treated his 15-year-old daughter I told him that my mother didn't want to hear him cuz of his daughter like he did either he did not know she was in the car and was shocked to see her sending in there when I told him he had just told his daughter to shut the f up how was it different than me saying the f word so needless to say I had to search for another U-Haul needed to be started at 7:30 did not get the other U-Haul till 10:00 and didn't get started moving till almost 11:00 a.m. the man on Cobb avenue and Burlington that rents U-Hauls does not need to be a rental agent he is very rude he is very obnoxious and he could care less about the patrons that come to rent the trucks
Stephanie R.This is the best experience I've ever had getting a Uhaul. Tim at Graham Feed and Seed is great to deal with and just a decent person in general.
Gretchen L.Got several calls and emails from uhaul headquarters that was a bit uneeded. I just like dealing with Tim the local guy. The return truck thing was over kill.
Cavin H.Great place to rent a U-Haul. People are so nice and they usually have a great selection of equipment available.
Kenneth G.The reservation was originally scheduled for Doby's Shell in Burlington, but they didn't have equipment available.
RYAN B.Friendly and helpful.
Lonnie B.Let the customer know ahead of time that your rental is not available before they pick it up. We had to switch locations because the rental was being serviced but I wouldn't have known if I didn't call and confirm a few hours ahead of leaving.
Lisa J.Very nice experience
Joe S.Had a great experience, tough when your moving furniture from home place due to parents passing . This experience was great , easy rental and easy drop off . Would recommend Graham Feed and Seed to anyone ! Again Easy rental , great experience!
STEPHEN L.I am satisfied!
WALTER G.Rented tow dolly from this place and I'm not sure if the wheels wasn't balanced but a hopped a lot and the trailer was coming of the ground and it did it so much that I ended up getting pulled over because they said it was unsafe and so I took it back to the place and they wouldn't even give me a refund for a trailer I didn't get to use …what a waste of 45$ I could have used that towards getting an actual tow truck
JAYEVONTA W.Tim was super friendly and helpful! The truck rental process went smoothly.
JOHN T.Tim was super friendly and helpful! The truck rental process went smoothly.
JOHN T.UHaul truck was just what I needed……. However, when cleaning it out to return, I fell from the back of truck, hit the curb-and broke my hip😳
JEAN B.This guy was phenomenal exactly what I expect from the U haul experience-- On time, Knowledgeable, Quick professional hook up --absolutely perfect in every respect.
Sheila S.This location provided the most friction-free U-Haul transaction in memory.
RONALD B.I will definitely use this location again if I need a truck rental.
Joyce W.It was not at the place I rented it from had to drive 30 miles out of the way to get it supposed to pick up in greensboro it was in graham
Phillip R.This will be my regular U Haul connection from now on. Best customer service. I drove up and Uhaul hooked me up fast. and when I returned the trailer, was there to remove it Fast. Cant get better than that.
Sean H.The guy there is always very nice and helpful.
Tonya S.Keep doing what you are doing. The owner there is such a friendly nice man. Treats you like you have known him forever. This is my 2nd time renting a trailer here. I thought the first one was nice, this one was even better. Its a pleasure doing business here, if I ever need to rent one again I am going to this same location mostly because the owner there is such a good hearted gentleman. Thank you.
Michael K.I do not see anything you or the owner could do to improve anything. The owner was very helpful and his demeanor towards me, someone he never met before, was great treating me like I was a repeat customer. Its very likely I will need that trailer again in a few weeks, and I definitely will go back to this location to rent one. Please thank him for his kind and great service.
Michael K.Was charged a deposit even though we're paid in full but still have not had it returned.
Leslie S.Always satisfied
Timothy B.Truck still had trash in it. When asking questions about paperwork I was ignored.
Catherine G.Owner was Very Friendly and helpful.
Matthew B.Gentleman was rude over the phone and not very pleasant to deal with.
aimee I.Actually this location was the only location out of the 4 local ones that actually picked up the phone when I called and asked for information about rentals.
FRANK P.Tim always is very courteous and helpful. He knows how to quickly process your request and get you out the door.
Robert G.Very good experience with Graham Feed and Seed. Excellent customer service 10/10
Matthew O.