Customer Reviews for Graham Feed & Seed

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Graham Feed & Seed

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

John M. on

Rating:

Customer did not leave a comment.

Chris M. on

Rating:

Tim was easy to work with.

Carolyn A. on

Rating:

Called on short notice, truck was available, checkout process was short and uhaul rental agent was extremely courteous and fast. It was one of the best experiences I have had with uhaul.

William W. on

Rating:

Customer did not leave a comment.

Sandra W. on

Rating:

Customer did not leave a comment.

James L. on

Rating:

Customer did not leave a comment.

Carley W. on

Rating:

Good experience

Joe L. on

Rating:

Great customer service. Very easy to pick up and turn in.

Christopher M. on

Rating:

Customer did not leave a comment.

rudolph M. on

Rating:

My return was made after hours. Had no contact with personnel.

GAYNELL T. on

Rating:

No changes needed excellent service!

Jerry H. on

Rating:

Have all locations listed. there was one location on South Main Street and I 85/40 that would have been much more convenient for us. And there would have been someone there to check in the truck instead of having to do it online.

Jesse A. on

Rating:

When I returned my U-Haul to the second location, I was informed that the first location charged me an additional $40 for a fee that did not apply to my rental terms. I should note here, too, that I will likely seek an alternative to U-Haul as a whole next time I need to rent a truck or van. I was penalized for returning my rental early (by about 12 hours). That's pretty insulting and I likely won't return if I can find an alternative.

KESHANNA M. on

Rating:

Customer did not leave a comment.

Lewis H. on

Rating:

Highly recommended to rent uhaul from business i went to.

James M. on

Rating:

Was charged a fuel charge even though I had put fuel in truck and had it back to where it was when I picked it up

DORAN S. on

Rating:

Customer did not leave a comment.

Darlene C. on

Rating:

Would never use Location Assistance again!!!!!! They took my money and never showed up to complete the job!!!! Now Marcus won’t answer my calls!!!! UHaul should know who they are doing business with!!!!

JAN P. on

Rating:

Tim was very helpful as this was our 1st time renting a larger truck with a car transporter. He was very professional and experienced with U-Haul services. Thank you!

ALVIN I. on

Rating:

Customer did not leave a comment.

Brittany B. on

Rating:

Customer did not leave a comment.

AAron D. on

Rating:

Customer did not leave a comment.

Jennifer N. on

Rating:

Customer did not leave a comment.

ROBERT R. on

Rating:

Customer did not leave a comment.

Sara M. on

Rating:

Customer did not leave a comment.

Morgan B. on

Rating:

The check in progress kept giving me errors. I needed to pick the truck up right then instead I was on hold for thirty plus minutes. And transferred multiple times

Matt F. on

Rating:

Customer did not leave a comment.

Dean B. on

Rating:

i wanted to drop the key in the drop off box, but the box said to log on to uhaul.com/share. All the site wanted was for me to register for an account and I'm not interested in a bunch of emails. The site should let someone log on as a guest for a one-time service. Also, transmission seems to be slipping.

Al A. on

Rating:

Office very cluttered/junky but service was good.

Justin S. on

Rating:

not only was the truck clean, he had mopped the bed. A+++

James K. on

Rating:

Location is a bite rustic, but I like that! Owner was friendly and very helpful!

Bruce A. on

Rating:

Customer did not leave a comment.

Tony W. on

Rating:

Customer did not leave a comment.

Gina' D. on

Rating:

Great Customer Service

Gregory S. on

Rating:

Customer did not leave a comment.

Gail G. on

Rating:

Nothing! It’s perfect! This place is the best!!!

Melissa B. on

Rating:

They didn’t have the truck we ordered and once we spoke to customer service it took multiple phone calls to get our bill correct.

COURTNEY H. on

Rating:

Tim and Graham Feed and Seed could not have been more helpful. Should we ever need to again we would go through Graham Feed and Seed to rent a U-Haul in the future.

Yolanda M. on

Rating:

Customer did not leave a comment.

Ashley M. on

Rating:

I do not like that we rented the u-haul for 26 hours yet we were charged the full price for 48 hours. The way that it appears on the website it seems that if you have the options to select the number of hours then you would not be charged for 2 full days if you did not use the u-haul for 2 full days.

Joshua A. on

Rating:

Customer did not leave a comment.

BRUCE S. on

Rating:

I got the truck and the gas gauge was dead on Empty, and he told me that I would get a $25 credit is I returned the truck back with 1/4 tank of fuel. When I put fuel in it $25 barely got it to 1/4 tank. When I returned a truck last month, I was a gallon low and you charged me $5. I was given a truck that was empty and don't feel like I was even compensated for having to get fuel first thing after picking it up. I am not sure $25 even got it to 1/4.

Ryan R. on

Rating:

Customer did not leave a comment.

Lawrence N. on

Rating:

Don't bait and switch your customers

Renee A. on

Rating:

Customer did not leave a comment.

Christie G. on

Rating:

Customer did not leave a comment.

Shannon H. on

Rating:

Customer did not leave a comment.

Candice B. on

Rating:

Customer did not leave a comment.

June S. on

Rating:

Customer did not leave a comment.

Brent S. on

Rating:

I had no issues great customer service and a friendly staff

Kenneth C. on

Rating:

Did the return process on my phone and dropped the key after hours. Tried many, many times to slide the fuel indicator bar to the FULL position. Would only go to a little over 3/4 full ... which means you charged me for fuel I should not have been charged for (see dash pic showing a full tank.) App needs to be fixed!!!

Jeanette S. on

Rating:

Owner was very nice, friendly and helpful.

Carolyn E. on

Rating:

Customer did not leave a comment.

Carolyn E. on

Rating:

Customer did not leave a comment.

Michael C. on

Rating:

Mobile checkin was not available.

BRYAN T. on

Rating:

Customer did not leave a comment.

Robert K. on

Rating:

Customer did not leave a comment.

Robyn F. on

Rating:

Customer did not leave a comment.

Steve G. on

Rating:

I personally was very pleased with my U haul experience. But when I returned the truck I was 5 minutes early. I had to wait for the sales employee to finish with the customer in front of me. So that put me past my deadline in returning the truck. So U Haul tried to charge me for 3 Days instead of 2 Days. I Only paid for 2 Days though.

PATRICIA R S. on

Rating:

Customer did not leave a comment.

tina P. on

Rating:

Customer did not leave a comment.

Patrick G. on

Rating:

Friendly reception. It was after closing and he still took the time to personally backed the trailer for me because of my lack of confidence to do so

Mike S. on

Rating:

Customer did not leave a comment.

Ashley A. on

Rating:

It was a bit crowded for us to park the truck, but it was okay.

Robert R. on

Rating:

I was originally told to return the trailer to Main Street Exxon in Graham. When I went to return the trailer on Saturday evening the guy there told me he couldn't take the trailer that he was full even though there were plenty of spots to leave the trailer. He was very rude and obnoxious from the beginning. I have been renting from U-Haul for 25+ years and have never been treated that way before. I will definitely not do business with that location ever again. I will also try to find another alternative other than U-haul the next time I need a trailer or truck.

David B. on

Rating:

Person who assisted on picking the truck up was very personable. Truck was clean and seemed to be maintained, but was surprised that the gas tank was at a 1/4 tank. It was explained to me that we return it at 1/4 tank, but a little inconvenient to start out the rental. Location at store was not quite what I was expecting. It's a multi-use store for other purposes and U-haul is a part of it but not your usual U-haul dedicated store.

JASON J. on

Rating:

Customer did not leave a comment.

Caitlin V. on

Rating:

This is the second time we have dropped off a one-way rental here. We will always use Graham Feed & Seed in the area.

Wendy R. on

Rating:

Customer did not leave a comment.

Christine C. on

Rating:

Customer did not leave a comment.

Thomas B. on

Rating:

Customer did not leave a comment.

Karla M. on

Rating:

Customer did not leave a comment.

Jim K. on

Rating:

Customer did not leave a comment.

Jason J. on

Rating:

Customer did not leave a comment.

Amy S. on

Rating:

I cannot recommend U Haul to anyone. I rented a 15-ft truck from one location. Received a confirmation for a 15-ft truck from that location. Then got a text (really? a text?) the day before from a different location. Went to pick it up and found there were no 15 ft trucks available - even though two were sitting right there in the lot. So what good is a confirmation if everything changes? Had to drive a 20-ft truck through spaces that it was much too large for, down narrow roads and around sharp bends. Incredibly stressful! So what can you do? How about giving the customer the truck they ordered? At the place they ordered it from? (If I can drive across town, why can't you?) How about a courtesy call if things change? A text is insufficient when people are in the middle of a big move, not to mention incredibly lazy.

Danta M. on

Rating:

Keep up the great work, thanks for the help

david M. on

Rating:

Customer did not leave a comment.

Daniel W. on

Rating:

Make sure the truck is swept clean prior to pickup.(the truck we rented was disgusting in the back) I seen the 25$ charge sign for unswept truck. And I still had to sweep the truck out. Have clean furniture pads that dont have leaves stuck to them. Inspect appliance dolly's so they dont leave black streaks on carpeted stairs from dry rotten belts.

Dione C. on

Rating:

Customer did not leave a comment.

elizabeth S. on

Rating:

Customer did not leave a comment.

Rhonda J. on

Rating:

Customer did not leave a comment.

Barry G. on

Rating:

Customer did not leave a comment.

Bruce A. on

Rating:

Customer did not leave a comment.

david G. on

Rating:

passenger side mirror was not adjustable making it hard to pass

richard S. on

Rating:

People at the store were easy and professional to deal with.

Tyler H. on

Rating:

Customer did not leave a comment.

ANNETTE R. on

Rating:

Clean the place

Robert M. on

Rating:

Customer did not leave a comment.

on

Rating:

Great product, excellent service!

John P. on

Rating:

Customer did not leave a comment.

RICHARD S. on

Rating:

Staff was very friendly to my wife, she felt like safe.

Matthew B. on

Rating:

when i went to return in downtown Burlington, i didn't know where to return. the exact location was not on any of the paperwork. phone didn't work because it was after hours. chat with your service took literally 25 minutes.. and initially couldn't open my reservation. they were very slow to respond and i had to ask them many times if they were still there because it was literally 5 minutes between messages from them eventually i understood that i could return at any Uhaul location. so I brought truck back to the closest location....It was not used anymore. the storm door to the building about fell off when i opened it. and was full of cobb webs. however there was u haul equipment outside. that was downtown Burlington. I found another location a few miles away and proceeded with the after hours return. I will never use Uhaul again because of check-out guy and issues.

REBECCA L. on

Rating:

Customer did not leave a comment.

Guadalupe C. on

Rating:

Customer did not leave a comment.

cory W. on

Rating:

The people at this location are so nice and polite. We had to change our reservation and they were so understanding. This is the third time we have used Graham Feed & Seed and will continue to use them. They are a real asset to U-Haul!

Bill W. on

Rating:

Customer did not leave a comment.

john G. on

Rating:

We were supposed to drop this off closer to where we were staying in Burlington and they did not have room which we didn’t know until we went to drop off.

JESSICA U. on

Rating:

Customer did not leave a comment.

Lester B. on

Rating:

Customer did not leave a comment.

ALAIN H. on

Rating:

Customer did not leave a comment.