Customer Reviews for Grant Mart Shell
(U-Haul Neighborhood Dealer)

4 reviews

319 S Main St   Grant Park, IL 60940

(815) 605-9325

Office Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 9 am - 4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(815) 605-9325

319 S Main St
Grant Park, IL 60940

Services at this Location:

Office Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 9 am - 4 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Location was fine for what is needed. I called the number on the contract when dropping off the trailer. I was told to go inside and tell them I was dropping it off. I went inside and found a clerk who didn’t know anything about dropping off a trailer. He called someone who wasn’t available so he left a message. He then told me to leave it on the side. I asked for him to sign stating that I dropped it off - he was more confused - by this time the phone rang and it was who he called. The caller and clerk had a conversation and I was put on speakerphone. I explained what I was trying to do - drop off the trailer - the caller said no signature was needed on the drop off side and would send me the drop off receipt. I asked how soon he said in a few minutes. I dropped the trailer - took several photos of the trailer next to an existing u-haul truck for my record of dropping it off. I was expecting someone to sign at the drop off location that the trailer was received a simple date and signature in the interim until formal receipt would’ve been sufficient.

DARIN M 
Rating:
3.0

Customer did not leave a comment.

Anthony F 
Rating:
3.0

Person in charge didn't know much about service..not her fault had told me to drop off on side of building...man getting gas helped me unhitch. Didn't even loom to see i left dollies in trailer..then you had the nerve to charge me for days that were suppose to be free because your drop off point was closed

DEBORAH K 
Rating:
2.0

There are far too many locations in Kankakee county for me to have had to gone 30 minutes out and back for this truck. And then to not have the materials I ordered. Every time I tried to get in contact with the staff who texted me, I got a random person who had no idea what was going on with my order.

Erin D 
No reviews have been submitted for this location.
  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top