Customer Reviews for Great Spaces 4 U
(U-Haul Neighborhood Dealer)

189 reviews

901 N Park Ave   Herrin, IL 62948

(618) 942-3452

Location Hours

  • Mon: Closed
  • Tue-Sat: 9 am - 5 pm
  • Sun: Closed
Special Operating Hours
  • 5/28/2022 - 5/30/2022: Closed

Services at this Location:

Contact Us

(618) 942-3452

901 N Park Ave
Herrin, IL 62948

Services at this Location:

Location Hours

  • Mon: Closed
  • Tue-Sat: 9 am - 5 pm
  • Sun: Closed
Special Operating Hours
  • 5/28/2022 - 5/30/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Clayton Y. 
Rating:
5.0

Customer did not leave a comment.

Clayton Y. 
Rating:
5.0

Friendly knowledgeable representative

Mike B. 
Rating:
5.0

Customer did not leave a comment.

PATRICK W. 
Rating:
5.0

We had to keep the truck two days longer than originally planned. The staff was professional and reassuring that this would not be a problem. Definitely would use them again.

Charles P. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

JOHN A. 
Rating:
5.0

Customer did not leave a comment.

Leon C. 
Rating:
4.0

He was very nice and answered any questions I had.

Rebecca B. 
Rating:
5.0

Very clean truck and great customer service!!

chris D. 
Rating:
5.0

Customer did not leave a comment.

leland B. 
Rating:
5.0

Excellent customer service.. Charles went above and beyond to help me get through the rental process!! Very professional.. Highly recommend 👍👍👍

Linda G. 
Rating:
5.0

Customer did not leave a comment.

Michael P. 
Rating:
5.0

Customer did not leave a comment.

AARON H. 
Rating:
5.0

Customer did not leave a comment.

Terry M. 
Rating:
5.0

Customer did not leave a comment.

Beth P. 
Rating:
5.0

Nice clean. Fast just the way I like them in and out

RUSSELL L. 
Rating:
5.0

Customer did not leave a comment.

keith M. 
Rating:
5.0

Customer did not leave a comment.

Ynkenia M. 
Rating:
5.0

Richie was great to deal with! Would definitely recommend!!

Lisa K. 
Rating:
5.0

Fuel truck prior to rental

Michael H. 
Rating:
5.0

Outstanding service. I am a Van Line driver needing a truck to transfer household goods to an apartment, these folks were more than helpful. Thanks

david K. 
Rating:
5.0

Easy, fast, and friendly service for our rental. Thank you.

Stephen G. 
Rating:
5.0

I think the truck was rented out to me just after it came in so the inside wasn't cleaned yet.

gerald F. 
Rating:
3.0

AC didn't work - only blew hot air but overall a decent experience.

Terry C. 
Rating:
5.0

The man I dealt with was fantastic.

SCOTT H. 
Rating:
5.0

Everything went very smoothly no complaints

Joe R. 
Rating:
5.0

Only thing i would suggest is keep a consistent pricing. online it said if i went over my allowed mileage the price per mile would be 40 cents a mile. My actual receipt show $1.20 for each mile so my total was quite a bit more than i expected. also before renting i didn't know i had to refill the truck myself, so that expense wasn't planned for. all in all the experience was alright.

Nicholas C. 
Rating:
4.0

Customer did not leave a comment.

Henry T. 
Rating:
5.0

Best service and one the most likeable dealers I have ever dealt with. Two thumbs up!!

Grant M. 
Rating:
5.0

Customer did not leave a comment.

Sheila M. 
Rating:
4.0

Customer did not leave a comment.

kevin B. 
Rating:
5.0

Customer did not leave a comment.

Earl P. 
Rating:
5.0

The gentleman that works at this location is always super friendly and helpful!!

Susan C. 
Rating:
3.0

Customer did not leave a comment.

Beth R. 
Rating:
5.0

Was the best service EVER!!

Kamille H. 
Rating:
5.0

all was great

Carl G. 
Rating:
1.0

Customer did not leave a comment.

Steven A. 
Rating:
5.0

Wonderful experiance! The gentleman that worked there was a great help and made our day great!

Rebecca W. 
Rating:
5.0

Customer did not leave a comment.

David F. 
Rating:
5.0

Customer did not leave a comment.

Ann U. 
Rating:
2.0

Put up a sign where to park truck.

Stuart A. 
Rating:
5.0

Customer did not leave a comment.

David D. 
Rating:
5.0

Customer did not leave a comment.

Virgil S. 
Rating:
4.0

Vehicle had a bad shake at certain speeds. Very uncomfortable to ride in when it's happening. We did tell the agent at the store.

Jerry H. 
Rating:
5.0

Customer did not leave a comment.

allen Y. 
Rating:
5.0

When we were forced by a change in plans to convert a one way trip to a 3 day local rental, we were gladly refunded the difference with no questions asked

John B. 
Rating:
5.0

Customer did not leave a comment.

Bobbie H. 
Rating:
5.0

Excellent customer service from this location.

Tristan J. 
Rating:
5.0

Store was closed when I returned my tow dolly, so there was no interaction with the business.

Marcia D. 
Rating:
5.0

Customer did not leave a comment.

Lila L. 
Rating:
3.0

Customer did not leave a comment.

Chris C. 
Rating:
3.0

Even though my reservation got moved to another location a few days before my rental date it's still ended up OK and we were able to get the move done so all is well

Robert V. 
Rating:
5.0

Had great service and my truck was clean and ran great

Larry B. 
Rating:
5.0

My experience was great. The man I I dealt with was very helpful and accommodating. The truck was very clean and fresh smelling. Will gladly return to do business again in the future.

Lillian W. 
Rating:
1.0

The U-Haul I rented was disgusting. I took a video, it was filthy, smelled of smoke, had cigaret butts in the ashtray, dog hair on the seat, and the steering wheel was sticky. I called and complained, but wasn't offered any kind of remedy.

Karen B. 
Rating:
5.0

Customer did not leave a comment.

Robin D. 
Rating:
5.0

Great service! Would recommend to all my friends and family

Ronald P. 
Rating:
5.0

Thanks for having things ready on time

timothy R. 
Rating:
3.0

They took out double the payment and has not returned it

Tracy B. 
Rating:
5.0

Clean equipment and great service

Toby C. 
Rating:
5.0

This location provided a quick and clean process with the equipment I needed when I needed it.

Lindy C. 
Rating:
3.0

I find it amazing that a moving van company does not make locations available on Sunday, one of two weekend dates when moving is most likely to happen.

Christopher K. 
Rating:
5.0

Very good experience truck was clean and worked well for our needs would recommend to anyone

Sheila B. 
Rating:
5.0

Great place to do business. Very pleased

Kimberly R. 
Rating:
5.0

Customer did not leave a comment.

eslich W. 
Rating:
5.0

Customer did not leave a comment.

Christina M. 
Rating:
5.0

thank you

mike M. 
Rating:
5.0

Customer did not leave a comment.

whittney H. 
Rating:
2.0

The truck was dirty inside when I picked it up. I spasificly asked to reserve for Herrin Illinois location and they called and said Marion location was the only guarantee for a truck when herrin location had 2 trucks on the lot. I feel like I was lied to because I picked up at Herrin store anyways. Truck was still there. I will not use uhaul ever again or recommend to anyone.

Kathy C. 
Rating:
5.0

No issues at all

Mark M. 
Rating:
5.0

Everything was perfect!!

Ricky H. 
Rating:
5.0

Customer did not leave a comment.

Heather R. 
Rating:
3.0

Customer did not leave a comment.

Lee H. 
Rating:
5.0

Customer did not leave a comment.

danny J. 
Rating:
5.0

Customer did not leave a comment.

Sitara E. 
Rating:
5.0

Customer did not leave a comment.

thomas G. 
Rating:
4.0

You need to have a bigger inventory of vehicles and trailers available. Very little choice of rental Trucks.

TOM W. 
Rating:
5.0

The herrin location is the best experience I've ever had with U Haul. I will recommend anyone in need of these services to the herrin u haul store!!! The gentleman working was extremely nice and easy to get along with. Very satisfied with this experience...

Kyle D. 
Rating:
5.0

Customer did not leave a comment.

daniel V. 
Rating:
5.0

Customer did not leave a comment.

Angel P. 
Rating:
5.0

Customer did not leave a comment.

Steven G. 
Rating:
5.0

Customer did not leave a comment.

Clayton Y. 
Rating:
4.0

Worked with me on short notice

charles W. 
Rating:
4.0

You should have a clause in there in case you have bad weather because it rained on us the whole time we unloaded everything all my furniture got wet we all got soaked but other than that that U-Haul was great

KAREN L. 
Rating:
5.0

Great customer service, very friendly and informative. Will definitely continue to use this location and recommend to friends.

Carl A. 
Rating:
5.0

Really good place to do business

julie W. 
Rating:
5.0

Really clean truck and the folks there were very helpful and friendly

Barbara I. 
Rating:
5.0

Customer did not leave a comment.

Scott L. 
Rating:
5.0

Equipment was very clean. The store was clean and inviting

greg K. 
Rating:
5.0

Customer did not leave a comment.

bryan F. 
Rating:
5.0

Customer did not leave a comment.

perry S. 
Rating:
5.0

Customer did not leave a comment.

Mike F. 
Rating:
5.0

Customer did not leave a comment.

debbra O. 
Rating:
5.0

Great place to do business

shane D. 
Rating:
5.0

Customer did not leave a comment.

Stacey M. 
Rating:
3.0

Customer did not leave a comment.

Steven B. 
Rating:
5.0

Customer did not leave a comment.

matthew R. 
Rating:
5.0

Customer did not leave a comment.

mark M. 
Rating:
5.0

Customer did not leave a comment.

Daniel C. 
No reviews have been submitted for this location.

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