Customer Reviews for Green Ridge Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Green Ridge Self Storage

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John Z.
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Nothing! A perfect experience. Gene made sure all my questions were answered and gave invaluable advice and help. I will recommend this location to everyone I know!

Darin F.
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Customer did not leave a comment.

Donald S.
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Gene was very helpful and polite helping with trailer hook up.would use this location again .Don

Kyle W.
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The owner/manager is always timely and good mannered when speaking to him.

Nicole B.
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Gene, the rep at the rental location was very helpful and easily accessible.

David H.
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Customer did not leave a comment.

George A.
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The customer service went above and beyond my expectations. I would recommend to anyone.

MARIA S.
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Both of the employees that helped me were super nice and respectful they do their job right

Lauren M.
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Robert U.
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Brian N.
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Leah I.
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Bernadette W.
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I have used this location before and have always been very happy. I will recommend this location to all my friends. They are very nice and helpful.

David E.
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David S.
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Shawn S.
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Daniel P.
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Service was friendly and helpful.

Nicole W.
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Antony D.
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Gene was cordial and helpful. A good personal experience. I only wish I was able to use the 24/7 checkin process before the location opened at 0830

Leah I.
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I have to say each time I have rented a truck and now a storage unit - I have always received fantastic service. Gene is not only friendly but extremely professional and personable. I continue to bring my business to this location because I know I will always receive top notch customer service from Gene.

Noe G.
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Megan W.
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Ronald S.
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Donald B.
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John S.
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James P.
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Minhee K.
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Andrew M.
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Gabriel D.
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Christopher E.
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the best u haul vendor in the whole wide world. I have dealt with many. these guys are the best.

Gregory M.
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Gene is a great guy always kind and considerate thanks Gene

Brian L.
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Customer did not leave a comment.

Lisa W.
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There was not always someone at the office, although a cell phone was given once you made a reservation at this location in person. However, the sign on the door gives the switchboard number to contact if there is no one available, and it did not seem as though messages were getting relayed to person at this location in a timely manner. I called twice and got the switchboard, who said they would notify the local office and have someone get back to me. However, that never happened. Therefore, I went to the Green Ridge location and the gentleman working said he never got the messages on his phone. But, when he looked on his computer, they were in his email. I would recommend the gentleman's cell number be put on the door, not the switchboard number.

Matthew P.
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Jeffrey V.
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Jose N.
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Fredrick T.
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N/a

Dane G.
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Great service! I really liked the way he had the truck running and showed me to “tow” button to make the truck drive better ( I was not towing ).

Gregory K.
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I think that guy that handled the phone was Keith. He was great! Helpful, considerate and friendly. Makes doing business there a pleasure.

Daniel R.
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There's was no one there when I returned . They said if no one is here drop key in box. Other than that everything went great . 100%

Gerald M.
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jeff V.
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This location is great. main office moved me to downtown but it was fixed fast.. will use again.

John L.
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Donald S.
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Nothing Service was excellent

Diane R.
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This is a compliment. The person who helped us was great. I will always go to the Green Ridge St

zakaria A.
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James S.
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Robin C.
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Alexander H.
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Tori S.
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Timothy H.
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The owner was very accommodating!

Bill F.
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Customer did not leave a comment.

randal M.
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Excellent service. Gene was there at 7:00 a.m., even though they don't officially open until 8:30. He had us on our way quickly. Could not have been a better rental pick up experience. Only problem was that the air conditioner stopped working when we crossed the Florida border.

Michael S.
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I haven't had a problem to say it needs changing..

David B.
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Everything was absolutely wonderful, I needed to rent a uhaul for picking up our girl scout troops cookie order and Gene was just an absolute sweetheart the entire time! He even had the truck running and warming up when we got there!! Thank you so much for such wonderful service!! I will definitely be recommending you to friends or family if they need any truck rental or storage space.

Erica R.
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Customer did not leave a comment.

william L.
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Scott at uhaul in dalton pa took the time to find the location that had what I needed. Gene at uhaul on green ridge st. In Scranton also provides great service. Friendly people, thank you

Catherine L.
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n/a - the experience was perfect - Gene was very accommodating to the request.

DAVE R.
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everything was excellent from the time I made the phone call to the pick up to the quality of the equipment I would recommend anybody going back down there very opposite of the railroad avenue location in Scranton PA which I have used in the past I refuse to go back there

chuck S.
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Excellent....

Marie C.
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I did not interact with anyone,the facility was close.

Lucinda S.
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Very please with the excellent service we received at Greenridge Self Storage. Gene went way beyond his duty to accommodate a stressful move. Thank you. I would highly recommend this location for you moving and storage needs.

Arthur M.
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Customer did not leave a comment.

Sharon S.
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Michael S.
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Dawn C.
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Keith B.
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Gary G.
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I really appreciated the fact that while they did not have regular Sunday hours, they did open because they had a couple drop offs and pick ups. Also, when the moving blankets were not in one of the returned vehicles, the rep went to another location and delivered them to me at our location from where we were moving.

Eric R.
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The customer service rep was very helpful, even when the computer system was slow and holding me up

Christine M.
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Customer did not leave a comment.

Steven M.
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Not much your doing great now.

Andrew O.
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Nancy G.
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Veronica B.
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Eric G.
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sharon Z.
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This office is excellent

Milagros V.
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Marcus M.
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jose P.
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Roger N.
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Josh K.
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I rented a truck from the same location today and about 6 months ago. Gene was excellent both times

Michael S.
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Brian T.
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john C.
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Joan R.
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This uhaul location is staffed by professional and customer focused personnel. I have rented from other locations in the past and have not had the same quality of service. Thank you Gene for a painless and friendly experience.

Michael K.
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The truck was clean and in great shape, the office was clean and welcoming and the person behind the counter was friendly, helpful and incredibly professional, even during the last weekend of a month in a college town during a time when other locations were out of trucks. I really cannot say enough about the positive experience here; it made moving day significantly easier and less stressful.

BRIAN D.
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great people to work with

MICROBAC L.
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Nothing! The guy at the desk was so friendly and helpful and the process was unbelievably smooth. Would definitely recommend!

JOHN L.
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Customer did not leave a comment.

Stephanie S.
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Truck time a scheduled for 930 pick up we got there at 9:15 there was nobody there called them they said they be there shortly didn't show up until 945; didn't get the keys to the truck until 10:15 Truck was still covered in snow we were short a few moving blankets

Peter R.
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always a good experience - excellent customer service!!

Breyan B.
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Customer did not leave a comment.

ANWAR H.
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Good job and thank you

Bob D.
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We have rented UHaul trailers from Green Ridge Self Storage before. They are always friendly and helpful. We are always in and out really quickly, which is important to me! Thanks for always going above and beyond for making our jobs easier!!

THOMAS C.
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Gene was very helpful, thanks for your help!

Mark S.
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Customer did not leave a comment.

Christopher W.
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Kayla D.
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The employer was fantastic. He was extremely pleasant and provided an exceptional customer experience. With all the stresses of moving he went above and beyond to make this a pleasant experience and was also very quick without ever making me feel rushed. 5 stars

Shawn D.
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Customer did not leave a comment.

Deborah L.
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Extremely helpful and courteous

No reviews have been submitted for this location.

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