I have rented trucks from this location a couple of times… they have a good selection and it is convenient for me. They have always had the truck cleared off, warmed up, and ready to go during the winter. Great service here.
James M.
Customer Reviews for Green Ridge Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Gene is wonderful to work with!
AMANDA S.Super helpful staff and great experience
William B.Employee wass excellent and very helpful!
Bryant D.The owner was there and had the truck warmed up and ready. He also made sure everything went smoothly even though it was an online checkin with the phone.
James M.Fix your online system. I scheduled a truck and them struggled to use the online system to pick it up. Thankfully Gene was available on site and able to help me much faster than customer service.
Bryan N.I just want to say that gene the uhaul representative was extremely attentive to my needs during the moving process, he went above and beyond ensuring my move went as smoothly as possible and hope when I close on my home I can move with uhaul in green ridge again
Jordan A.The employee was very pleasant to work with. Thank you for a NICE EXPERIENCE..
TABETHA W.Customer Rep Gene was prompt and professional. My phone had died and I asked for directions to the Highway. He quickly printed me directions from the computer! That was above and beyond! Thanks again Gene
Douglas P.Customer service was excellent. Very easy.
Krista T.Nothing, Gene is a fabulous representative for your company. Everything is done in a timely manner and always a clean rental.
Kathryn M.Excellent customer service…..
Scott B.The location was very difficult to see from the road..
Brian C.Gene was great as was the whole experience until the end. I am insulted that I was charged essentially $1 per mile for gasoline. This equates to $18 per gallon for gasoline. While the $6 added to my bill is not going to keep me up at night, it is a shady practice that I will need to look out for the next time I choose a vehicle rental company.
Howard H.Nice to meeting with the person who's responsible to direct me to the right place because my gps gave me wrong direction.
Lina W.continue excellent customer service.
Sandra S.Excellent service by Gene in Scranton, PA, which was the drop-off location. Gene was always professional and friendly from the first phone call to renting a storage space.
THERESA P.Swing door hold back missing from right side. Created loading issues during windy conditions. There is a piece on the door for this but nothing on the trailer body to use to hold door open
bill C.Gene who was the representative in whom I dealt with in Scranton ,PA was absolutely wonderful. He was so helpful and patient as I had to cancel several times due to not being able to get help on the days I requested to get the truck.
Donna K.Not over book.
MICHAEL G.Odd because it exists behind an autobody shop/care sales place thus making it hard to spot. However, I feel this is me being picky and not constructive. This location is satisfactory.
Nick S.This is the best location of UHaul in my area. When you reserve you get what you are expecting and the service is absolutely the best.
Lisa D.The person attending was very professional and took care of all my moving needs
Juan G.GENE ..the front desk guy ...was the most pleasant and experienced guy i have ever encountered with ,,in all my years of renting vehicles... BIG KUDOS to him.. i will definatly be renting from him again... in the near future
Michael C.Owner of this location went out of his way to make sure things were ready and available to me when it was need. Definitely recommend using him when ever needed.
Jason R.Great Customer service!
Richard G.Everything went great very friendly and easy going owner..
Robert H.Gene was very helpful. He answered my questions about a future rental, was very professional and helpful.
Judith Z.The attendant ( Gene) was very helpful, prompt and a credit to the company! Uhaul has a very good employee with Gene, good employees like him are hard to find.
Herbert F.Computer was intermittent. Took extra 5+ min (to process my previously entered advance registration)
Scott L.Gene was terrific
Harry W.always a great place! will always return and recommend to anyone
Whitney K.Jean was very friendly and knowledgeable help me understand the tow dolly better one out of his way to go is going
Ronald F.u-hall was great! thank you
Whitney K.Gene was fantastic so helpful will always use green ridge self storage because of him!😊
Kayla S.Customer service rep was great, went above and beyond despite a power outage!! Thank you
Monty L.Easy pick up
Michael F.Great experience, Gene was great to work with! Steve Arling
Steven A.Always courteous and precise!!
Daniel S.Advise people they will need additional contacts or other ID when you arrive to rent the truck.
Ron Z.Nothing! A perfect experience. Gene made sure all my questions were answered and gave invaluable advice and help. I will recommend this location to everyone I know!
John Z.Gene was very helpful and polite helping with trailer hook up.would use this location again .Don
Donald S.The owner/manager is always timely and good mannered when speaking to him.
Kyle W.Gene, the rep at the rental location was very helpful and easily accessible.
Nicole B.The customer service went above and beyond my expectations. I would recommend to anyone.
George A.Both of the employees that helped me were super nice and respectful they do their job right
MARIA S.I have used this location before and have always been very happy. I will recommend this location to all my friends. They are very nice and helpful.
Bernadette W.Service was friendly and helpful.
Daniel P.Gene was cordial and helpful. A good personal experience. I only wish I was able to use the 24/7 checkin process before the location opened at 0830
Antony D.I have to say each time I have rented a truck and now a storage unit - I have always received fantastic service. Gene is not only friendly but extremely professional and personable. I continue to bring my business to this location because I know I will always receive top notch customer service from Gene.
Leah I.