I ordered a 20' from one location who sent me verification of the uhaul to be picked up in Coldwater OH ( I requested). Once a U haul rep contacted about the pick up they said they didn't have a 20' at that location...... What is the point of requesting a specific truck at a location and it not being there? My original transaction receipt was $100 less than the charge I actually got. I had put my friend on the account to make it easier for him to pick it up. My email, My credit card. When I called Uhaul about the change in charge I was told I had to have the name on the account to approve me discuss the matter. (I paid for it with my card with my name on it) Hassle for my friend who has already done me a huge favor by tracking down ANOTHER truck at another location that was not too far away. Overcharged from original transaction and had to FIND another location to pick up.... Not cool Uhaul.
TIMOTHY B
Customer Reviews for Greenville Store N Lock
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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