Customer Reviews for GSS LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of GSS LLC

Overall rating:

kevin e. on

Rating:

I think it’s ridiculous that renting a uhaul for 3 hours cost $80. Probably never do it again. Also I have an extra $22 charge that I’m checking on today to see what the hell its for. I’m not at all happy about that.

Roger L. on

Rating:

Not send us all over God's green Earth to find the trailer we reserved weeks in advance at a close location only to drive to the next nearby city, who didn't have one either then another 35 minutes to actually get one. The person at this store also told us we could drop the trailer off to our local u-haul business only to be sent an email stating we owed over a hundred dollars in charges because we didn't drive it 35 minutes back to its original home. Thankfully the last guy I talked to handled the situation. The first person in customer service told me "there's nothing he can do about it" and to "order it a year in advance if you don't want to deal with it". First time we've been charged for not taking it back. We've always returned it to our local place. This isn't the first time we've had to drive all over looking for one because they say they will have it ready but don't. Considering buying one to not have to deal with it.