I left a support vest on thne van rental next day I went there, no respond at all. I was charged a diffrent miles on final bill, when there not answer? I left a copy to review the claim, no response?
Mario F
Customer Reviews for Guines Lumber
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It is cheap and they have many options but they must do maintenance on the cars they rent because the truck I rented had a hole and unfortunately it rained during the moving, and some boxes got wet.
JUAN BUnfortunetly, the guy I was working with didn't submit the correct amount of miles that I requested so I got an extra $50 charge when I returned the truck for exceeding the miles allowed. Apart from that, check out process was smooth, truck was clean and comfy to drive.
Drew DKeep doing better
LUIS NThe store staff was nice. The trucks check engine light was on and the the engine and suspension ran rough. The truck cab interior was filthy dirty.
ANDREW GThis trailer was near the end of it’s life. While serviceable, if I had options I would not have picked that trailer.
ROBERT SExcellent customer service I would recommend this place to anyone very good service thank you so much.
SONIA GStaff was very friendly and accommodating. I would definitely return to this locatioan
EMANUELE BAll personnel was very kindly and respectful
sergio vGuines Lumber didn't have any furniture dollies. I had reserved one along with a 2-wheeled dolly. They didnt have either in stock. I had reserved the two of these dollies along with the moving van. They didn't have any suggestions. I was very disappointed.
Gaetano JThey don't have a second key!!? 😅🤯
Antonio Y