Customer Reviews for Guishan Inc
(U-Haul Neighborhood Dealer)

1,158 reviews

10701 Avenue D   Canarsie, NY 11236

(718) 443-4440

Location Hours

  • Mon-Sun: 9 am - 6 pm

Services at this Location:

Contact Us

(718) 443-4440

10701 Avenue D
Canarsie, NY 11236

Services at this Location:

Location Hours

  • Mon-Sun: 9 am - 6 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Every one was very helpful.

bob M. 
Rating:
5.0

Excellent customer services

SANDRA L. 
Rating:
1.0

My first reservation on Clarkson didn't have the van that I reserved weeks in advance had to go to another location plus it's false advertisement says guaranteed reservation or they will pay 50$ still haven't seen that 50$ I didn't get the two dollys I paid for plus the gas wasn't filled at all I still got charged for over fueling the vehicle never again would use this location

Dyamond E. 
Rating:
5.0

Customer did not leave a comment.

FRANTZ A. 
Rating:
2.0

I was given the wrong mattress covers. The van wasn't cleaned, there was candy wrappers still in the van. Mobile check-in was pointless, if payment is still required inside of the physical store.

Dante G. 
Rating:
5.0

The service was excellent I appreciate it wonderful

Bobby R. 
Rating:
4.0

Customer did not leave a comment.

DWAYNE S. 
Rating:
5.0

Customer did not leave a comment.

SANDRA L. 
Rating:
5.0

Pleased with experience. Had to rent a trailer several times and each were pleasant, staff personable and professional.

Mark C. 
Rating:
5.0

Back Up cameras save Lives 😎

ONEIL W. 
Rating:
5.0

The employees were very professional and helpful , I was in and out within 10mins ,

Antonio W. 
Rating:
4.0

Customer did not leave a comment.

Daniel G. 
Rating:
4.0

Customer did not leave a comment.

Gillian G. 
Rating:
5.0

Positive experience.

Mark C. 
Rating:
2.0

Customer did not leave a comment.

Kanayo N. 
Rating:
5.0

Customer did not leave a comment.

Desmond P. 
Rating:
5.0

Very nice

Stacy R. 
Rating:
3.0

Customer did not leave a comment.

Stacey P. 
Rating:
4.0

Customer did not leave a comment.

Wilbert O. 
Rating:
5.0

Customer did not leave a comment.

KAMDI O. 
Rating:
5.0

All your Vehicles need a Back Up Camera … we are in 2022 So much updated Tech now 🤷🏾‍♂️😎… why wouldn't y'all not agree lol … anywho .. Good day and Thanks much

ONEIL W. 
Rating:
5.0

NOTHING...!!

STANLEY S. 
Rating:
5.0

Customer did not leave a comment.

Juan B. 
Rating:
5.0

Always get Quality servic

KELVINA B. 
Rating:
3.0

Customer did not leave a comment.

TERRY N. 
Rating:
4.0

Seamless transaction

OLATUNJI A. 
Rating:
1.0

Van was fifthy the rep is very rude when asked to clean the truck they sprayed it with lysol and walked away and refused a new truck looking forward to renting again just not here at this location.

Princess L. 
Rating:
5.0

To make sure the vehicle is properly clean and well check for any damages before it leaves the location.

Juan B. 
Rating:
3.0

Customer did not leave a comment.

DARLINE J. 
Rating:
5.0

Customer did not leave a comment.

Everton M. 
Rating:
3.0

The process for returning a rental vehicle is not clear, or user friendly. The directions attached to the rental agreement did not work as nowhere on the website did I see the option to return a truck. However I was informed after about 30 mins logging in:logging out and going around in circles, that I should probably download the app and try that instead. Nowhere in the directions did it mention using the app.

joseph C. 
Rating:
5.0

Nothing

Lincoln B. 
Rating:
5.0

Customer did not leave a comment.

Norell D. 
Rating:
3.0

Please make it clear where to drop off the vehicle after hours.

DENAE H. 
Rating:
4.0

Customer did not leave a comment.

Pelrique P. 
Rating:
5.0

Customer did not leave a comment.

Viola P. 
Rating:
5.0

SumX people loss track of time u guys sends out emails and tex for feedback it will be nice 2get a reminder tex stating u have such amount of time left 2turn in ur vehicle after that fine they asssssss Thankz Peace n Love

LORASIA TIWANNA S. 
Rating:
4.0

Customer did not leave a comment.

JAY L. 
Rating:
5.0

Customer did not leave a comment.

Allen G. 
Rating:
5.0

Perhaps a larger sign to identify your location better

Annita W. 
Rating:
5.0

Fantastic people, exceptional customer service.

NAHELE W. 
Rating:
5.0

Customer did not leave a comment.

MICHAELBERESFORD J. 
Rating:
5.0

I'm satisfy with their service

Tosin O. 
Rating:
5.0

Customer did not leave a comment.

FATIMAF B. 
Rating:
4.0

Customer did not leave a comment.

Umeka J. 
Rating:
4.0

First problem the place I was to pick up the truck was changed. Second place was farther out than the original pick up. Third when I got to the place no truck was available I had to get a van. Fourth the coverage was more than the truck. Fifth, the checkout after hours was terrible I had to contact the 800 number. Sixth the bill was more than what was given to me, the mileage charge was too much. Would not do a rental again.

GLENNR J. 
Rating:
5.0

excellent customer service

VERNICE W. 
Rating:
4.0

Customer did not leave a comment.

SHELDONL T. 
Rating:
5.0

I LOVE THIS LOCATION AND THE CUSTOMER SERVICE THAT I RECEIVE AS I USE YOUR TRUCKS FOR MY FLOWER BUSINESS AND YOU AND YOUR COMPANY ALWAYS TREATS ME RIGHT. I AM THANKFUL FOR YOUR CUSTOMER SERVICE

BENJAMIN G B. 
Rating:
3.0

Your regular clerk really should improve her interpersonal skills. People are first time renters and really don't know how this process works. She's terse and not very open to hear questions or feedback.

GREGORYVICTOR G. 
Rating:
5.0

Professional workers at the ave D location in Bklyn Ny.

KELVINA B. 
Rating:
5.0

I was in and out in less than 10 minutes and when I returned the vehicle someone was there before I can put the vehicle in park. My experience was incredible. I am going back there anytime I need a U-Haul. Thank u

TRAVISANGELO F. 
Rating:
3.0

Customer did not leave a comment.

MARCELLUS ASTOR F. 
Rating:
3.0

One should not be left at the back of the line, ( seemed like stalling) for approximately half an hour, only to increase charges. I left and returned in less than 10 minutes. Once I found out that I would have to wait until Monday I immediately returned and was told that the contract would be canceled. Seemed like 45 minutes later I am told that I would be charged almost $44 for service which I have yet to accomplish. Tomorrow morning should I have to pay once more?

GODWINP J. 
Rating:
5.0

Great 👍

JACKLINE M. 
Rating:
5.0

The motor for the driver side window is a bit slow. Sometimes it didn't react at all to the button being pushed. Overall I had no major issues.

NADINE G. 
Rating:
3.0

Customer did not leave a comment.

KRISTYAN KAINE S. 
Rating:
4.0

I made another reservation at another location 650 Cozine Ave in Brooklyn,NY and they were late,and did not have the truck available that was reserved,they wer not knowledgable, and not really helpful!

MELVIN D H. 
Rating:
5.0

Customer did not leave a comment.

RODNEYL G. 
Rating:
5.0

Greatly appreciated.

hilary G. 
Rating:
5.0

We love this location on ave. D AAA

BENZION T Z T. 
Rating:
5.0

More wonderful, beautiful and blessed staff

DERYCKEDWARD G. 
Rating:
5.0

Customer did not leave a comment.

griffin C. 
Rating:
4.0

Customer did not leave a comment.

JOHNNY A. 
Rating:
1.0

Customer did not leave a comment.

Jon B. 
Rating:
4.0

I strongly recommend that everyone make their reservations on line.. This allowed me to pass the line. I was handed a key & off I went.

irhassette M. 
Rating:
4.0

They seem to have a lot of parking on the lot, why can't leave my car on the lot?

CHARLTONO B. 
Rating:
5.0

Customer did not leave a comment.

COURTNEYM M. 
Rating:
5.0

Nice

JOSEALEJANDRO C. 
Rating:
5.0

Customer did not leave a comment.

DURRELLORENZO J. 
Rating:
5.0

The uhall Employees at Ave D in Brooklyn always treat us really Good , they are professionals , I love doing business with them. .

KELVINA B. 
Rating:
5.0

Customer did not leave a comment.

REGINALDL H. 
Rating:
5.0

Customer did not leave a comment.

MACARTHURH P. 
Rating:
4.0

Customer did not leave a comment.

TAWANAP W. 
Rating:
4.0

See you next time

ALIIPOINT D. 
Rating:
5.0

Customer did not leave a comment.

DEXTER L. 
Rating:
5.0

Customer did not leave a comment.

COURTNEYM M. 
Rating:
2.0

Customer did not leave a comment.

SHAREECEEMONI DA P. 
Rating:
5.0

The staff who helped me was a pro. He's such an asset for the company. Keep it up!

JOVENS R. 
Rating:
5.0

Customer did not leave a comment.

Jermel W. 
Rating:
5.0

Polite and informative people work here.

MICHAEL G. 
Rating:
4.0

Customer did not leave a comment.

ROBERTHENRY JR G. 
Rating:
5.0

Customer did not leave a comment.

BERNARDO M. 
Rating:
5.0

Very professional it and diligent work is

valarie M. 
Rating:
4.0

None

WILLIAMA B. 
Rating:
4.0

Customer did not leave a comment.

RAYMOND H L. 
Rating:
5.0

Customer did not leave a comment.

SILAS L S. 
Rating:
5.0

Customer did not leave a comment.

FATIMA F B. 
Rating:
5.0

Customer did not leave a comment.

CHARLES H. 
Rating:
5.0

Customer did not leave a comment.

RAUL STEVEN D. 
Rating:
5.0

All please about the service, the staff , they are very kind, they do their work well.

KELVINA B. 
Rating:
4.0

Please just stay exactly the way you are beautiful wonderful perfect thank you.

KELVINDOUGLAS H. 
Rating:
5.0

Great service. Pat provided excellent service.

DEWIGHT C. 
Rating:
5.0

Nothing at all, excellent service and price

BRAULIO G. 
Rating:
5.0

Customer did not leave a comment.

LORRAINE T. 
Rating:
5.0

Customer did not leave a comment.

OMAR G. 
Rating:
5.0

N/A

ROLAND H M. 
Rating:
5.0

Nice place to rent you U-Haul trucks. Personnel the best.

GILBERTO P. 
Rating:
5.0

Customer did not leave a comment.

VALERIES W. 
Rating:
5.0

So far so good. Your service is outstanding and you offer very good customer service. Thanks Much. 👍🏽🙌🏽😊

RAMON N. 
No reviews have been submitted for this location.

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