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RICKY M
Customer Reviews for Guishan Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Dnt know
Shawn OCool
OLIVER VThe service was excellent
ORESTE CThe Best Location Ever used
BENZION TVery good and excellent service
NALISHA EGreat customer service. The woman was very knowledgeable about renting vehicles. She explained everything rules clearly.
TASHA EThis is the first time that I used UHaul and I had a very good experience with the company.
MAUDLYN AOver charge for a car Transporta I rented it return for 4 days$279.56 I keep it for 1 Extra day they charge me $469,89 tell me y??
DAVE HClean the vehicle before rent it
MELVIN WThe gas readings was inaccurate when i picked the vehicle up I took a pic of readings before i left the facility
KENNY RMy service was excellent other than my charge. I was told the money would go back onto my card, that the money I was charged is pending. The van was easy to drive, and the customer service was great, the lady that helped me was excellent.
JULIA Hcannot think of annything at this time
WILLIAM EExceptional customer service experience keeps me coming back.
YVES SMuy bueno lo recomiendo a otros solo necesita responsabilidad
MOISES JHire more people with somebody can overview the vehicles when they come back in versus the person that's taking care of to run to agreement and then having clients wait but great customer service
KISHMA HThis is the only location I want to rent from when I need a Uhaul. They are always so helpful & go above and beyond to assist me. The customer service is way superior to some other Uhaul locations i have done business with. I highly recommend Guishan Inc Uhaul location at 10701 Ave D in Brooklyn, NY
AUS JI just recommended this location to a friend today. They have a reservation for a truck tomorrow. No improvement needed
SHARON NThe front desk lady was nice and professional.
MAHAMAD Svery good
Jorge PReduce your rental rate
CARLOS WEverthing beautiful
LUILLY DFriendly staff
CALVIN CI’ve been dealing with them over 5 yrs and they know me by first name over the phone. They’re always polite and respectful, customer service is great.
L CMore options of mileage per day, But overall it was good!
TERRELL RExcellent service
Corey FPlease take a look at the sideview mirrors they're very loose they kept falling down every minute. That's dangerous, especially when you're driving on the express way. Thank you kindly!
Dennis RThe nicest people work here.
JOSEPH YI would just like to say that the woman that is always at the counter at this location is the sweetest most competent person I have ever come across in my 40 years of renting vans.
JOSEPH YFor me everything is ok ,the vehicles are in good condition
JAMECY BI was in and out at no time at all. Excellent customer service. Would definitely tell others about this location. See u guys soon
TRAVIS ATHE TRUCK NEED CLEANING ON THE INSIDE.
JERRY EEmail them in 10 mins after return the vehicle n not 4 hours
MURVIN RI went to the drop off and the instructions were not very clear, the return website was buggy as well and i wasnt able to upload as many photos of the uhaul as I needed to and it was giving me all sorts of issues. If needed you can reach out to me for the photos since just in case i decided to take photos of all around the truck and the interior.
ISA ZProfessional
MARTIN JPerfect
TINASHE RI was charged twice after been told to return the trailer at the same location as the truck.
SERGE SNothing is perfect but it wasn't fully cleaned.but it's okay.
Stephen FI was a satisfied customer..Thank u
DENICE HThis is a good company
PIERRE JDouble Customer service when tides are high.
LENNOX JYou guys need to work on communicating with your customers better making sure to explain stuff so customers understand !
TEDDY LI like that the person behind the desk was very helpful and took her time to explain very thing to me..
NALISHA SGave a dirty van and wanted a clean one in the return returned it with extra fuel and did not get paid
JOSE MComputer systems and the credit cards portal cost me two hours which shifted the total plan of my day. Need to make sure that system are running well.
MICAH JIt was great.
MICHELLE RKeep vehicles wash and clean
MARK TNothing.
ANDELL CEverything is as expected, I like it that way
C JExterior could have used a wash, interior could have been vacuumed as well
GALO J