It's just far . But it's good. Clerk was nice and helpful
PRIMROSE A.
Customer Reviews for Guishan Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great people. Very professional and caring
BRIAN AONGOLA N.Just make sure the van is cleaned by the last customer. Thank You.
RAMSON N.I didn't understand why they changed you $5o for insurance and then charged you again 25$ a day that do not sound right
PAULINEB L.Was over billed in error.
Zamen Z.Staff is very friendly polite and understanding. I've been using this location for over a year for my business and will continue to do so.
NICOLAS SANTIAGO F.Vehicles should always be clean the chevy van wasn't left dirty from the last customer give it to me clean and it will come back clean.
ANTHONY FARRELL B.Nothing. The customer service man that I had was awesome! Very friendly and helpful. This is the second time he has helped me complete my rental and both times it's been great!
IMAOBONGV E.Clean your trucks. Also....they are full of nicks and dings that could leave a driver responsible and unfortunate for not taking the insurance option.
FRANCE A.Great service I will certainly recommend a friend
hilary G.overall everything was excellent
carlton W.Nice job. Customer service was great
COLIN ALOYSIUS L.Pat is the best in the business.
CARLOS G.Didn't think there was anything to improve on....service was easy and quick...
ROSEANN M.All is good
DANILO A C.I was say you would change something but there's nothing to be changed it was absolutely amazing the experience of renting from U-Haul it was simple it was done quickly the employees are absolutely amazing very cordial very nice I wouldn't change anything so far everything went absolutely well the location was fine returning it back was just fine thank you U-Haul I definitely recommend to everyone.
MIGNA E.The truck was dirty old food and sticky stuff in cup holders and stuff Look like he gave me a truck that was sitting for years Just really dirty period I couldn't even put my phone down cause the stuff was highly sticky and dirty
ERICAANN P.The person set up to help inside this office wasn't helpful at all. She didn't give us information that could've been valuable to someone like us who had never rented a moving truck before. Didn't ask us is there any questions we might have or anything. She barely spoke.
JYLAHIMANI M.They charged you for the entire day! then charge you for mileage you used for that same day ! That's a ripoff. I will never use Uhaul again.
JAVED F.Pat was very helpful and very beautiful I might add.
CARLOS G.I received a text the day of our pickup that the location we had selected did not have a van. We ended up driving 45 min to another location (Canarsie) and we were charged the additional miles!!
JAKE FRANCESCO G.The wait can be a little long. If a person's transaction takes more than about ten minutes, then someone else should assist the next person in line.
MARY P.Keep up with the good work you started
Sandra E.The lady there was really nice and helpful Thank and
JESUS FRANCISCO A.Very helpful staff, from the clerk at check in to the driver at checkout. Very easy, simple and quick process. If needed will definitely rent from here again.
MILDRED C.The personnel is one of the best, TK
Gilberto P.Will return again. Thoroughly likes this company!
Naomi C.Please check and clean the vehicles after use. Especially during this COVID time.
FELICIA W.Make sure the van clean from front to cargo area, check Maintenance light
WAYNE M.New sale rates
SHAWN T.It's all good.
LOUIE A.The contactless is not really contactless. The service provider at this location would not allow me to use my check in option online because he is not computer savvy.
DIORA R.You all need to work on the accuracy of the mileage. It said I traveled 11 miles from East NY to Bedford Stuyvesant . Which isn't even 3 miles so I was charged for extra mileage . Please correct the mileage accuracy or I will never recommend this to no one
TAHEEM ABIRAM J.The Employee at the Location was Super sweet and Informative. I will call her mr. Softee cause she wore the face mask. She was the Best. Wonderful Lady.
NATESHA G.Cleaner windshield!
IANMICHAEL F.It was great
SEWAYNE F D.Very helpful staff AAA+ service
DG C.Not Much. Quick, efficient, pleasant service. 100% on point. This is my new U-Haul go-to location
JACYNA MARJORIE M.Nice people and professional.
LUIS RAMON D.Vehicle was not clean in cab and in cargo area,fuel was just over half making it difficult for customer to fuel back to half without going over or under the amount they got the truck with,should be filled up and customer fill up before returning it.Also rear tail gate was hard to open and had a lock that was sticking.Also $20 for returning vehicle after 6 pm is outrageous since I rented the truck for 24 hrs and vehicle returned 10 hrs earlier.
PAUL K.the service was excellent they need no improvement
FREDERICK J S.N/A
Kevin M.