It was such a major challenge to get through the process; I guess a 20-year-old guy would do better. Having to answer so many questions and taking pictures with the hope that they will be able to use them in an accident.
Rocio- V
Customer Reviews for Gulf Coast Dealership
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I got the keys, truck would not start. I had to stand in the heat for almost two hours on hold with different people trying to cancel my trip. I got accused of trying to get the $50 guarantee for free, I was told that people would reach out to me (did not happen), and I ended up being charged for the trip that I could not take. This was overall a terrible experience. I like U-Haul overall, but probably will not use again
ADAM N