My pickup time was 10am and I didn’t leave until 11am after waiting for so long. I always was charged for gas when I dropped the truck off but yet it was below a quarter tank when I got it. I had an issue with the dolly tire coming half way off because poor maintenance and maintenance also need to be done on the truck!! With the tire so bad on the dolly that could have caused an accident with me and my boys towing with the dolly on the back.
Angel J
Customer Reviews for HQ Multiple Trades Logistics LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very professional, excellent communication, customer service was above and beyond. I will definitely use them again.
Pamela MI’m done with Uhaul. I served this country for 20 years in the army. I have always used Uhaul for my military moves. This Uhaul purchase was the last for me. I was charged $475, turned it in a day early and Uhaul gets to keep all the money for a one day trip. Then I was insulted when you guys offered a $15 voucher toward my next Uhaul rental. I get it, it’s in the contract/agreement that you guys won’t give a refund if turned in early. But Uhaul should feel bad for taking peoples money like that. I have rented from you guys for the last 30 years. You’d think you guys was take care of loyal and repeat customers. I’m using Penske from now on.
Lisa SGreat staff, location easy to find,clean vehicles professional& knowledgeable dealer, and accessible items, Highly Recommend.
George HVery easy and straightforward. Perfect for our move.
Devin W