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Angela H
Customer Reviews for HV RV Storage Surprise
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
David helped me get into a storage space very quickly to avoid my HOA harassment. I liked the 24 hr access and keyed entry to come and go as I needed They offer a 10% military/veterans discount which I appreciate
CLIFFORD V | Overall ExperienceThis location was a storage yard but they had the trailer (despite reservation 5 different locations didn't have the trailer we rented). The lot was clean and secure.
Brad BEasy process. Excellent service with flat tire on the road.
Randy CFacility was very nice David was always there to help
GARY C | Overall ExperienceDavid was awesome to work with from the time I started storing here his communication was above and beyond I will definitely recommend this facility to friends thank you!
Doug S | Overall ExperienceThe reason for my leaving is I don't want my trailer on a paved lot. This is merely a personal preference. Everything else about the facility and the staff has been outstanding. Best regards, West Grey
Richard G | Overall ExperienceTrailer towed great!! No problems at all.
Peggy THad to call to have someone come and open the gate to let us in to drop off the trailer.
SCOTT HDon't close earlier than the rest of the country.
ANGIE LGreat place, secure and helpful staff. Would highly recommend!
Joseph C | Overall Experiencegreat service. Very accomodating and polite.
Andrea H | Overall ExperienceMr. Strottman is always friendly and helpful
Luther T | Overall ExperienceNothing, was a very pleasant and enjoyable experience.
RALPH HNothing
GARY SVery friendly and helpful
URIEL Gok
Bill D | Overall ExperienceI was very satisfied with my experience storing my RV at this facility. David is very efficient and thorough with the check-in process and all follow-up communication. I would highly recommend HVRV for your storage needs.
Judy B | Overall ExperienceDavid, the facility manager, has been always responsive, super friendly and utmost professional taking care of this facility and especially customers.
Edward D | Overall ExperienceSuper friendly! Great and helpful!
Amie PVery friendly man and easy to drop off the unit.
BONNIE SWe have not moved yet but David was very helpful in scheduling our upcoming move .
Charles G | ReservationI was satisfied.
MARC NU-Haul app still has bugs. The app crashed while finishing checking the vehicle in.
MATTHEW SThis was not the drop off location on the reservations. We had plans made to drop off furniture in the U-haul on our way to the Good year office. The drop off of furniture was on the way. The location was changed last minute which was in the opposite direction of where we planned to go but we still needed to drop off the furniture which made us late to drop off the truck and we were charged another day. Your movers that we hired through you were also late which made the move way behind schedule
Kirk SThe gentleman here was friendly amd helpful
myriah b