Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
paid for 2 dozen furniture pads, received none. windshield was so bug splattered the truck wasn't usable.
Timothy T
Rating:
5.0
Customer did not leave a comment.
BENJAMIN P
Rating:
5.0
Customer did not leave a comment.
VIVIAN R
Rating:
5.0
Excellent Customer Service
Mareen H
Rating:
2.0
The truck was parked in an area that made the self-check out process very inconvenient. I had to cross a drainage ditch just to take the pictures. They failed to provide the appliance dolly that I had scheduled to accompany my rental which I had scheduled a month in advance. The cab and cargo areas were not as clean as I would have expected.
Sidney B
Rating:
4.0
Customer did not leave a comment.
KATHRINE D
Rating:
4.0
Customer did not leave a comment.
Bob M
Rating:
5.0
They were very friendly and helpful. Even gave me a drop back home. I was very thankful for that. Highly recommend them
CAROL L
Rating:
4.0
Make the automated pick up easier
Grant G
Rating:
5.0
Customer did not leave a comment.
Rae M
Rating:
5.0
Customer did not leave a comment.
DARREL W
Rating:
5.0
Trailer was muddy inside. Trailer had 3 new tires but other tire was bald
Erica C
Rating:
5.0
Customer did not leave a comment.
Dorothy S
Rating:
5.0
Customer did not leave a comment.
Greg H
Rating:
5.0
Customer did not leave a comment.
Dan M
Rating:
5.0
Customer did not leave a comment.
Richard G
Rating:
5.0
Customer did not leave a comment.
Bryan C
Rating:
5.0
Customer did not leave a comment.
Jason c
Rating:
5.0
Customer did not leave a comment.
DARREL W
Rating:
5.0
Customer did not leave a comment.
Mikaela A
Rating:
5.0
Customer did not leave a comment.
Alyssa A
Rating:
5.0
Customer did not leave a comment.
Brian S
Rating:
5.0
Very friendly and helpful!!
A+ Service
Brett P
Rating:
5.0
Everything was perfect
richard s
Rating:
4.0
This doesn't reflect on the drop off location, but I had a lot of issues using the app. It locked up multiple times and it wasn't able to take pictures.
James F
Rating:
4.0
Customer did not leave a comment.
Nancy K
Rating:
5.0
Very good customer service.
joyce d
Rating:
5.0
Same grate service
daylan m
Rating:
5.0
I’ve rented u-hauls l from here before & will do so again!
DARREL W
Rating:
5.0
Rocky did a great job. Easy to get keys, truck was clean and ready
karla f
Rating:
5.0
Customer did not leave a comment.
Brandon W
Rating:
5.0
The truck leaked oil on my driveway.
RICHARD W
Rating:
5.0
Customer did not leave a comment.
Graham S
Rating:
5.0
Great service and always have what we need.
LAURIE B
Rating:
5.0
Thanks Rocky Willis for your help and quick response to question. Made it very easy A+++
Roy V
Rating:
5.0
Customer did not leave a comment.
Dobson F
Rating:
5.0
Great place to rent from.
Richard Y
Rating:
5.0
Rocky was very friendly and helped me with the hook up
Dobson F
Rating:
5.0
Rocky went above and beyond with his customer service. Best location I have rented from
Tom W
Rating:
5.0
Customer did not leave a comment.
Jeffery E
Rating:
4.0
They are very good at what they do. My advice is don’t change a thing and keep up the good work.
Carol M
Rating:
5.0
Customer did not leave a comment.
Jared C
Rating:
5.0
Customer did not leave a comment.
Su D
Rating:
5.0
Customer did not leave a comment.
GILBERT B
Rating:
5.0
After hours drop off....
Kerry A
Rating:
5.0
Customer did not leave a comment.
Ken B
Rating:
4.0
Customer did not leave a comment.
denise R
Rating:
4.0
I have rented from them several times lately. They have went above and beyond to make what I needed was there.
Benny L
Rating:
5.0
Customer did not leave a comment.
Edward D
Rating:
5.0
Let’s go Brandon 😳
DONALD S
Rating:
5.0
Customer did not leave a comment.
Benny L
Rating:
5.0
Customer did not leave a comment.
Richard S
Rating:
5.0
Customer did not leave a comment.
SHAWN W
Rating:
5.0
Customer did not leave a comment.
Natalie V
Rating:
5.0
Customer did not leave a comment.
Terri M
Rating:
4.0
Customer did not leave a comment.
Marlu R
Rating:
5.0
Customer did not leave a comment.
Jessica A
Rating:
5.0
Customer did not leave a comment.
joe j
Rating:
4.0
Customer did not leave a comment.
John D
Rating:
5.0
Nothing that I know of. It was all done through the app, but the drop boxes were easy to find.
Ty L
Rating:
3.0
Customer did not leave a comment.
Eli W
Rating:
4.0
Customer did not leave a comment.
Joyce h
Rating:
5.0
Customer did not leave a comment.
Charles F
Rating:
5.0
Customer did not leave a comment.
Eric A
Rating:
5.0
Customer did not leave a comment.
James C
Rating:
4.0
Customer did not leave a comment.
KEVINC T
Rating:
5.0
No issues. Very quick to get me on my way
Kenneth C
Rating:
4.0
Customer did not leave a comment.
COURVOISIER C
Rating:
5.0
Customer did not leave a comment.
Tanya R
Rating:
3.0
Better organized on your guys end
Wesley H
Rating:
5.0
Affordable! Easy to step up into to load, especially when you are in and out a thousand times while loading.
Rebecca W
Rating:
5.0
Customer did not leave a comment.
Steve M
Rating:
1.0
Put the $576.99 you charged my debit card back into my account. Face the accusations and realize the $497.10 was paid at pickup.
We did not damage anything on the passenger side. We have filed a claim with our bank.this is horrible. I am a senior and we have moved many times with Uhaul and never a problem.
JOANN F
Rating:
3.0
My bank is contacting you about your charges
That was never approved by me and is totally out of normal business operations. I am 83 years old. I've moved many times , and my income is from Social Security only. I would not have booked this move with you had I had any idea of this overcharge at the end. I don't have this money. You overdraft my checking account. Unbelievable...
JOANN F
Rating:
1.0
Customer did not leave a comment.
Robert R
Rating:
5.0
Great service!
Beverly S
Rating:
5.0
Truck was in sad shape. Probably better spend some time on that one. The location and service was great!
Ryan P
Rating:
5.0
Customer did not leave a comment.
DAVID D
Rating:
5.0
Customer did not leave a comment.
Kevin G
Rating:
5.0
Customer did not leave a comment.
Mike G
Rating:
5.0
Customer did not leave a comment.
Jeffrey R
Rating:
5.0
Customer did not leave a comment.
ROBERT C
Rating:
5.0
Very helpful when I walked in... went above and beyond
TODD S
Rating:
5.0
Customer did not leave a comment.
Richard B
Rating:
5.0
Customer did not leave a comment.
Emil D
Rating:
5.0
Customer did not leave a comment.
Jeffrey R
Rating:
5.0
No comment.
John W
Rating:
5.0
Customer did not leave a comment.
Kristen H
Rating:
5.0
Customer did not leave a comment.
Robert L
Rating:
5.0
Customer did not leave a comment.
Robert M
Rating:
5.0
Customer did not leave a comment.
DAMON B
Rating:
4.0
Customer did not leave a comment.
Robin D
Rating:
5.0
Customer did not leave a comment.
Eddie L
Rating:
5.0
Customer did not leave a comment.
patricia j
Rating:
2.0
Customer did not leave a comment.
JONATHAN N
Rating:
4.0
Customer did not leave a comment.
terry w
Rating:
5.0
Customer did not leave a comment.
JONATHAN G
Rating:
5.0
Customer did not leave a comment.
Kathleen S
Rating:
3.0
Old, old building. Not an appealing place to visit. But manager is helpful, and I would use it again.
Philip S
Rating:
5.0
Equipment actually wasn't cleaned out from previous user. Not filthy, but not swept out. Not a big deal.