Nothing, trailer is in great condition and pulls very well! Friendly customer service representatives and courteous and informative dealer, about pickup instructions, insurance, and so forth. Overall was a great experience , and would highly recommend to anyone. Thanks U-HAUL
Byron D
Customer Reviews for Hall's Mini Warehouses
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
There wasn't an office and it wasn't clear as to whether or not this was a drop off for Uhaul even though there were Uhaul trucks and trailers.
DIANN RI didn’t go over 20 miles and I was charged for 75 miles. The booking said 71$. I also didn’t get the dolly I paid for. I wasn’t reimbursed for the mileage or the dolly.
Precious HNothing. Everything was great and on point. I would definitely recommend this location and will come back if I ever need another U-Haul rental. Thanks Randy
Melissa ANo improvement needed!
Kenneth WGood people to deal with
Jesse BNothing
Timothy DRandy was great and very accommodating. Will use Halls again
Karen MRandy was extremely helpful in assisting me with choosing the right equipment for my move.
John BEasy online drop off. Location easy to find.
Charles BSuch an easy process. Great experience.
Miranda MThere needs to be someone there, because of the storage buildings. Difficult at times to find a spot to drop.
DAVID PCustomer service was a 10. Very clean and efficient.
Veronica SEvery thing was just perfect
Dana SThe best communication in the area!
Randy HNo one was there for the drop off. Was a key box but no other way to know if was received and no personnel on site.
Bertha GUpdate equipment
jason gLocation was good overall, I just wish there was more lighting outside for night time drop off.
Jalisa DTrailer was old and paint peeling. Looked awful but had good tires and pulled very well.
Joe ECustomer Service was outstanding.
Jimmie BDrive is rough due to washout(dirt) and minimal signage. No personnel on-site to direct where to park trailer. Space was available and I knew the site is not normally manned so it was not a big deal.
James TRandy, was awesome, help me threw the reservation. Would definitely use his store again!
Anna DTeam on site was very helpful!
ERIC VThe process was pretty smooth for my first time.
Brittany MTook them days before I was cleared for the rental return and several calls directly to U-Haul. Terrible return experience.
Debra RGreat communication! I called. Then they text right back from 2293760607.
Randy HCharged me for gas mileage and o didn't even go over the miles. Also, we filled the truck back to its original gas mileage and I was still charged.
Deanna BLocation was closed, but that wasn't the problem. Problem with the app caused this return to take near an hour. I was getting 3 bars, but there seemed to be issues uploading the images and setting the location. Very frustrating experience.
Rodney BBoth pick-up and drop-off providers were exceptional. The trailer worked well for the trip and no issues. Appreciate the support folks.
Tim WGet a better lock box lol
Cheryl GNo office just a stirage drop off location but owner was very helpful as I had trouble with the app.
KIM WRandy made it so easy!!
Phyllis BMr hall is always helpful and prompt
Demond GWe have an awesome moving crew available!
Randy HDon't do a thing, everything was great, tks
Geoffrey NThe customer service was amazing!!!!
Calvin LCharge too damn much especially when the one place didnt hold up my reservation.
Glenda GNot. Safe place to pull a U-Haul into at all. I called the owner several times w issues I with Returning the U-Haul got no help ...
Maryellen TThe 10” need major mechanical work, it was clean and easy to find the keys. The vehicle itself just isn’t really safe to be driven
Breionna SI love the customer service!!!
Calvin LThe customer service was amazing!!!! I will definitely recommend them to others!!!!
Calvin LI like how the guy watching those cameras helped us,because on the camera, he saw we were having a small problem about trying to do the online return and over the camera, he helped us. We should have gotten a uhaul from them from the start. Yes, I will go back to him. I'll give him 👍👍
JAZZI'MAINE KPlease try the moving services. They are awesome. Saved us a back ache. Will be using again once we move out of storage.
Jack AThank you Randy
Jack ARandy and his team are very knowledgeable when it comes to moving. The moving crew that Hall’s Mini Warehouses sent to me are the best in the business. A big thanks to Jonathan and Daniel!!
Jack A