Excellent customer service, wonderful to be able to return at any time.
ROBERT S
Customer Reviews for Hamilton Self Storage Rasco
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great Customer Service
hosea rThe lady act like she didn’t know anything and she was trying to overcharge me. Until I showed her the price I was booked for. And she was trying to overcharge the customer before me but he also had a price lesser than what she said he owed
Tiffany JGreat great customer service
FLOYD LTruck fuel hand has an issue and was fluxing up and down truck wasn’t the cleanest and tire light was on when received vehicle
TANIKAH BI had a good experience with this storage company, however when I went to pick up my items out of storage the facility smelled HORRIBLE! It smelled like dead mouse or rat was in the building. I inquired about it and Stephanie stated that it had smelled like that for a few WEEKS! A FEW WEEKS IS INSANE! As a result all of my furniture and clothing smelled like A DEAD RAT! That is UNACCEPTABLE! They didn’t offer a discount or anything. Literally EVERYTHING had that horrible smell. If I hadn’t picked up my things I would’ve never known.
DOMINIQUE J | Overall ExperienceRenting the truck was easy and painless. Stephanie also helped me out at the location and she was very nice and helpful!
HANNAH BIt took me 2 hours just to get keys for the Southhaven Ms, Location. We contacted the owner several times but no help. Two hours later, I picked up a truck with mug all over it. I could barely see out the window. The worse experience ever. Willie Speight 3 Time National Best Selling Author Businessman
Willie SThey said the gas was short but I know that it was where it was when I got it
TARSHA HEverything was excellent. I had to privilege to use the storage unit for over 10 years before Hamilton Storage operated under U-Haul franchise. Only problem, is that I vacated the unit 61 on Rasco. Everything has been cleared and cleaned out. My credit card has been charged for another Month (JAN2025). I would like for the charge to be reversed credited back to my card. I do not have automatic payments enabled.
CARL A | Overall ExperienceFirst rate experience! Staff dealt with changes and requests flawlessly!
kevin S | Overall ExperienceThe specific van I rented had an issue with the battery. Aside from that, I had an excellent experience.
Seth BThis location Treated me like a Customer supposed to be treated.
Tommy MFriendly staff and affordable prices!
ADRIAN A | Overall ExperienceNice storage facility! Stephanie was always courteous and helpful! I would definitely use this facility again if needed.
Shannon D | Overall Experience