james B.
This location was not associated with U-Haul.
Customer Reviews for Hancocks Tire & Auto LLC
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Hancocks Tire & Auto LLC
Regina C.
I always park and return my rental equipment without assistance. Therefore, I have no comments regarding the facility personnel or location cleanliness. However, the facility had adequate parking, access, and light (applicable for late night returns) to securely return equipment.
Eddie K.
Rented a Tow Dolly from this location and was not satisfied with the level of service when I called about a question regarding returning equipment, so I contacted customer representative named Mark from another location at ( 515 W. 9th St, Hopkinsville KY) Who went above and beyond to handle my concerns! I will be using UHAUL equipment in the near future and would definitely reach out to Mark from A PLUS AUTO SALES in Hopkinsville Kentucky for assistance. Thank you!
veronia B.
Attendant was very nice and hooked up our rental piece. We will definitely send others to him.
Regina C.
We dropped off the truck after hours so had no contact with the staff; however, we have returned rentals to Hancocks before and received excellent service, very accommodating.
Agee G.
Hancock tire... double charged me. This type of issue has me now seeking other truk company
Albert R.
closed during drop off
Matthew N.
Nothing. Awesome staff.
JAMES J.
Highly recommend. Very knowledgeable. Took the time for us. It was a very nice experience. Thank you
Jessica B.
I think I was overcharged for the u-haul. I rented the medium size truck and was charged 39.99 for the truck instead of 29.99.
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