Customer Reviews for Handi Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Handi Storage

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Norma R.
Rating:

Customer did not leave a comment.

JOSEPH P.
Rating:

Customer did not leave a comment.

Jose A.
Rating:

Sarah's service was quick, easy and very pleasant. I commend her friendliness and good disposition.

James W.
Rating:

Customer did not leave a comment.

Cathy S.
Rating:

Customer did not leave a comment.

Barry N.
Rating:

Customer did not leave a comment.

Kennedy P.
Rating:

None , just keep it up what you doing everything will be ok.

FLORENTINO N.
Rating:

Customer did not leave a comment.

Mark H.
Rating:

Online process if confusing and I accidentally selected in town truck and had to drive back 80 miles to drop off the truck once I finished moving. Please make it clear that it is an in town truck only

Michael K.
Rating:

Odor of smoke in the cab of the truck.

James H.
Rating:

Customer did not leave a comment.

Jeremy Q.
Rating:

Customer did not leave a comment.

John B.
Rating:

Great service and good people. Would recommend Handi-Storage to anyone needing to use U-Haul equipment.

Thomas B.
Rating:

Ty

Krista T.
Rating:

Customer did not leave a comment.

starlitte Z.
Rating:

Customer did not leave a comment.

Aaron S.
Rating:

Customer did not leave a comment.

jermain A.
Rating:

Customer did not leave a comment.

Aaron B.
Rating:

Customer did not leave a comment.

William S.
Rating:

Outside of truck was dirty, no air conditioning and front windshield was cracked and taped up. Location and check in / out was great.

Ronald J.
Rating:

Customer did not leave a comment.

Alabert M.
Rating:

Customer did not leave a comment.

Shirley S.
Rating:

Jennifer was awesome to work with!

Mike R.
Rating:

Friendly staff; easy in and out. Thanks for a great experience!

Gerald D.
Rating:

Customer did not leave a comment.

Jeremy U.
Rating:

Customer did not leave a comment.

James K.
Rating:

Truck was ready when promised,clean and well maintained. A bit pricey though.

paul E.
Rating:

Everything was perfect thanks!

PAUL V.
Rating:

Staff was extremely helpful and friendly.

Efren P.
Rating:

A faster checkout process

Danielle B.
Rating:

Customer did not leave a comment.

MARK R.
Rating:

We always have a wonderful experience when we rent our U-Haul from the same company same place in Calimesa

Lorraine G.
Rating:

The location and pick up was not the problem. I had extensive difficulties setting up the truck. It was unprofessional and unacceptable. See my account for details

art E.
Rating:

Customer did not leave a comment.

James M.
Rating:

I got charged way to much. I made a trip of 50 total miles, I had the uhaul back within 2 hours, I put gas in the the tank just like they asked, I got charged 89 dollars, from a starting rate of 30 dollars, got charged 79 cents per mile which I wasn't told about. Way to much. What a rip off.

Joyce J.
Rating:

Customer did not leave a comment.

James H.
Rating:

The truck would randomly make an odd honking-type sound when driving. I originally thought it was the speed governor, but it would go off at random speeds. Other than that, my experience couldn't have been smoother. Thanks Handi Storage!

debbie B.
Rating:

The folks at Handi Storage were extremely helpful and very kind and courteous.. They helped make it a Wonderful Trip..Thanks so much!! We will be referring these folks

Mary C.
Rating:

Customer did not leave a comment.

Ken G.
Rating:

Customer did not leave a comment.

Gregory K.
Rating:

A nice relandscaping for the manager to enjoy, since they are there 24-7

Alyssa Z.
Rating:

this place is the best for your storage and truck rental needs!!

Dawn D.
Rating:

Customer did not leave a comment.

Tim P.
Rating:

Customer did not leave a comment.

Albert B.
Rating:

Customer did not leave a comment.

Mryna V.
Rating:

Customer did not leave a comment.

Robbin C.
Rating:

Customer did not leave a comment.

LEONARD G.
Rating:

Customer did not leave a comment.

Harold T.
Rating:

Customer did not leave a comment.

mark D.
Rating:

Customer did not leave a comment.

Kelly F.
Rating:

This was the WORST experience I can remember! She had none of the information from our online "express checkout" so we started from scratch, that is after she checked her email while I waited at the counter. The lady tries to run a business alone literally without lifting a finger! I had to hook up my own trailer due to her arthritis (and I have a crushed vertebrae in my back) she wouldn't even check my lights, brakes, etc. because it was raining and she had no umbrella and I quote "well I can't control the weather and I am in a dress and sandals"! This made me very uncomfortable due to liability and I am still furious at how much I paid for zero service! U-HAUL WHY DOES SHE STILL HAVE A FRANCHISE WITH YOUR NAME ON IT?!

Gabriel A.
Rating:

Customer did not leave a comment.

Jennifer G.
Rating:

Customer did not leave a comment.

Justin L.
Rating:

I've never rented a Uhaul before, so this may not even be a thing, but for the insurance portion of it, if using your existing car insurance coverage is an option as opposed to paying for .99/mile, making that option available or known would be good. In hindsight, it wasn't that much money but saving it, if it was an option, would have been nice. Like I said though, not even sure if it's a thing. If not, my apologies!

marty O.
Rating:

Customer did not leave a comment.

Eric M.
Rating:

The facility asked me to back the auto transport and truck into the parking spot. In the past at other locations I have only need to drop off and go. Otherwise a great facility and nice employees.

ERIK K.
Rating:

Customer did not leave a comment.

brian P.
Rating:

The car trailer had a flat tire when I picked it up had to keep putting air in it because the U-haul center did not have any spare tires or rims to put on it

LOUISE H.
Rating:

Make sure the back of the unit has a UHaul lock, so it can be returned after hours.

Adam L.
Rating:

Customer did not leave a comment.

BRAD H.
Rating:

Great friendly service. Thank you

Vicki T.
Rating:

Customer did not leave a comment.

Jeff H.
Rating:

Customer did not leave a comment.

troy G.
Rating:

Customer did not leave a comment.

Hector S.
Rating:

Customer did not leave a comment.

Cory M.
Rating:

Customer did not leave a comment.

christina C.
Rating:

Customer did not leave a comment.

Amanda W.
Rating:

Sara was absolutely amazing!!! I highly recommend this facility!!!

Kevin L.
Rating:

The truck was given to me with only 1/4 tank of gas. It is ridiculous that U-haul charges the customer extra for returning the truck if it is not at the exact same fuel level instead of simply filling the trucks up to full before renting them out! I was charged $13 dollars extra because I returned the truck with a hair below the 1/4 mark. Shame on U-haul for overcharging customers for fuel!

Christina M.
Rating:

It was dropped off after business hours.

jim M.
Rating:

Staff was very enjoyable to work with and equipment was in excellent condition

mike O.
Rating:

Not related to the location. I find it hard to believe there were any 20 foot trucks in the Los Angeles area. I had to drivean hour and a half one way to get a truck I have reserved almost a complete month before. Then I was quoted 1400 for truck and auto transport and ended up paying 1700 . Not a good way to do business. Moving is stressful as it is , this situation didn't help.

Kenneth H.
Rating:

Customer did not leave a comment.

Tyeshia L.
Rating:

Customer did not leave a comment.

jamie J.
Rating:

Customer did not leave a comment.

Don T.
Rating:

Customer did not leave a comment.

JASON C.
Rating:

Customer did not leave a comment.

WENDY A.
Rating:

The customer service was excellent, the truck was dirty, but drive good, I will recommend to others

Orlando J.
Rating:

Customer did not leave a comment.

Tom L.
Rating:

Customer did not leave a comment.

Fred H.
Rating:

Customer did not leave a comment.

Wm S.
Rating:

How about cleaning out the cab of the trucks after they are returned and rented out to the next person. Nobody should have to spend time during their move cleaning up the filth left by the previous renter. That's gross and just bad business.

LaGarya E.
Rating:

Customer did not leave a comment.

ED R.
Rating:

Customer did not leave a comment.

WILLY V.
Rating:

Customer did not leave a comment.

MARK W.
Rating:

Customer did not leave a comment.

Gerold S.
Rating:

everything went well

CVATHERINE ANN F.
Rating:

Customer did not leave a comment.

Nancy P.
Rating:

Customer did not leave a comment.

VICKIE B.
Rating:

Customer did not leave a comment.

Matt W.
Rating:

I originally ordered a 26' truck.... my order changed 3 times within 48 hours varying between 2 trucks and a trailer to make up for my 26' truck order. I was told my final charges were going to be $153.80 for two 15' trucks (one way) and a 6'x9' rv trailer that I could keep 24 hours. I was charged $209.84 + the extra gas needed to drop off the equipment at the changed location..... I was called towards the end of pick up day saying my drop off location was full and I needed to go an extra distance to another location. I never had this bad of an experience with uhaul (my company uses them all the time, with me picking up and dropping off the equipment) I might consider other options in the future.

CHARLES H.
Rating:

Customer did not leave a comment.

RAYMOND N.
Rating:

Customer did not leave a comment.

David F.
Rating:

Keep doing it the way you're doing it. It was excellent!

STEPHEN A.
Rating:

Customer did not leave a comment.

SHAUNTAE S.
Rating:

The woman running the U Haul office was more concerned about her emails not working for the last week than helping anyone that came in... there were 2 other parties that came in after me... she said the dolly we requested was not in the truck because she was unable to do anything so we did not purchase dolly... would not go back

LINDSEY S.
Rating:

The truck seemed too have transmission problems. The truck would rev then sound like it's sticking then finally get into gear which took even more gas.

SHANE B.
Rating:

Customer did not leave a comment.

PATRICK A.
Rating:

Exceptional service and extremely accommodating personnel.

HENRY J.
Rating:

Customer did not leave a comment.

No reviews have been submitted for this location.

Back
To Top