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debra richards
Customer Reviews for Handyman Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I love the fact that it’s here local and I will always use them
PAUL JOHNSONFriendly and courteous staff
Lewis Davies BernardFriendly, courteous, helpful. Easy to get to.
Kim Donna HunterExcellent customer service. This was our second trip to this location and we will be back. It is good to see that great customer service is still in practice.
Joe DeStefanoTop notch people to deal with. Great service.
Joe DeStefanoGreat Buisness
DEANNA CAYWOODGreat customer service.
Lorisha McElroyI had no interaction with the facility or staff because I dropped my ramp trailer after hours. They were prompt getting me a receipt on Monday when they opened back. Thank you
daniel stegemanHandyman Rentals has always been great to work wirh, and renting the Uhaul here was no different.
bobby campbellAwesome customer service
KRISTINE WALTONExcellent assistance with hook-up and overall experience was very good, great staff !
Jack BicklerGreat service and very quick
Terry SieckmannThey are very helpful and courteous. They know what customer service means.
laura thomasOverall excellent
Sandra AdamsVery friendly and helpful associate. Would definitely recommend this location.
Justin HeinHandyman Rental is fantastic to rent anything you need for a job.
carol andersonI had never rented a U Haul from anyone in Nixa, good easy experience. Just an easy experience . Thank you
Elizabeth GriesselExcellent service. Very friendly staff. Extremely helpful.
Benjaman MontgomeryGreat people. Extremely helpful. Great customer service!
CHRIS NOWAKVery fast and easy
Janette ClintonGreat customer service. Very accommodating. Fast and efficient.
Christopher NowakNothing really. Good guys and made it quick and easy.
Glen TaylorSuper nice and helpful
Elena SmithVery easy to get into to complete the drop off.
James ShipeVery helpful and kind personal. Took very good care of me even though I was about ten minutes late after their closing time.
Randy McGeheeRead the previous.
terry keownNot a thing. Had a wonderful experience. Thank you!
John BahlerNothing to recommend changing. Wonderful and convenient service!!
Dustin McGillThe tow dolly had a left taillight out that kept me from giving them an excellent rating. To be fair it was -8 degrees and snowing very hard the day I picked it up and we didn't check the lights at time of pick up.
Dennis AustinThe guys running the place were awesome. Very friendly and easy to work with. Transaction was smooth and quick both checking the vehicle out and returning the vehicle.
Parker DunkerThanks! Another good rental and experience from you guys.
Glen TaylorIIIVery freindly, quick service vehicle clean and safe.
jeff steinbeckerWindshield dirty from Parking lot was only complaint.
Jim RowdenGreat front desk employees. Knowledgeable and friendly!!
nola grahamThe furniture pads and appliance dolly were provided. I spent three hours going to multiple stores and didn't receive the appliance dolly and only partial quantity of pads.
LOREN WARDWell.the first truck they issued had no air.the second truck.the first tank i got 450 miles out of it.then it started making a ticking noice.i stopped in Salina kansas.u haul.they wouldnt answer the door.so i pushed on.every 100 miles it took 60 bucks this truck cost me 1500 to drive across the states.when u haul in Nixa told me i would get 15 miles to a gallon.i wanted a smaller truck.but they told my mother inlaw they didnt have one on lot by phone.when i got their.in Nixa.they had a smaller truck.but they wouldnt release it. I really believe my mother inlaw at 86 got taken advantage of.and should get some kind of refund. Thank you.
kerri downsCustomer service was great!!
PATRICIA WETTERNAlthough we’re very busy. They worked to quickly take care of everyone. Very friendly and efficient. All equipment was in excellent condition.
HERSCHEL JOHN BRAIGWhen equipment is turned in over 1/2 day early, customer should get a refund! UHAUL gets flexibility and can rent out sooner!
wally kowitzMy initial pick-up time was changed from 7am to 10am because I had to go to a different location for my truck. That change made me hours behind in loading the truck. Had to start loading a flat trailer with sides instead. Total chaos because we couldn't get the truck when they told me I could initially. My movers were there but we had no truck to pack!
Cassandra BentleyBoth gentlemen I encountered were excellent! Both very willing to help and answer any questions. Thank you for the rental experience.
Alethea StemickQuick turn in process and friendly staff.
Colin StevickI returned my truck 2 days early and with 100 fewer miles then allowed and got no refund. Feel Uhaul cheated me out of at least 100 bucks!!
Matthew DaakeThese gentleman went above and beyond and were more than helpful. I had ridden my motorcycle to pick up the uhaul and intended to load it into the back, as I anticipated doing it on my own. They offered to help me get it into the back and/or catch me should I fall off on the ramp LOL All went well and they helped me ratchet strap it into the back, offering advice and ensuring I was comfortable with the truck and bike before I left. I have used Uhaul before but this was by far my best experience!!
ABIGAIL BAILEYHave inside cab clean and not smell like smoke.
shawn casidayThis will be my second review in about 30 days for Uhaul. I'm sorry to say both will be unsatisfactory. You have received my first review on a 20 ft box van by now so hear comes the review on 6x12 enclosed trailer. When I went to pick up the rental I noticed the rear axle and wheels didn't look correct. I asked if that was ok and was told it was. I didn't see another 6x12 so I took it. after loading the trailer I begin my trip the next morning. I drove to Muskogee, OK QT station on 69 to fill up and the finder was on the tire. I drove to Uhaul to on Shawnee Street and talked to Sean Reynolds GM of facility and discovered the inner fended had come lose. After a call to the emergency help number a search was on for another unit. After about 1 1/2 hour wait a uhaul service truck came by and put new rivets in and told me I probably had too much weight in the back I disagreed and went on my way to Anna, TX. After unloading the trailer the tires were about 1 inch the inner fender. that rear axle or springs are messed up. In conclusion I always thought what ever you rent has been fully gone over for safety and comfort but now I realize after 2 disaster rentals in a row that just make sure it's swept out and rent it again must be the rule. Sad, but consumers are pretty limited to uhaul. I'm a senior citizen and don't believe I'll ever have to rent again, thank God. Very, Very unsatisfied.
Loren GerenToo few miles given for destination
Chris BuckNothing and always do a great job
TERRY FIELDER