Excelente servicio
Carlos Sosa
Customer Reviews for Hane Hardware Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Thank you for yall good customer service
Oshay HaleFast service and friendly staff. Thank you
PAYAM MOGHADDAMThe location was not updated with the proper vehicles so we were told that we weren't being charged for the upgrade. When I returned the uhaul I never received a receipt, just a balance on my bank statement for $65, when I was initially told it would be $30.
Kennisha AndersonGas gauge not working properly
Sergio h SalinasGood Job, detailed and documented my experience
Marquez RobertsonAn overall excellent experience! I loved it.
Jorge HerreraPlease make sure the window is clean so when the sun shines on it, people like me won't be blinded.
Darla SolisAwesome location! 5stars
Aidan WeinribThe place is fine. but the truck was bad. because it kept going off at every stop.
carlos gamezThe Customer Service called me To let me know 24 Hours That my UHaul was not available at The place it was suppose to be Picked up originally They should have discounted My Rental In the End I have been To this Hardware Store before For items Misc Keys Love this place "Hane Hardware's They are a pleaseant Place Friendly
Jeanny GrossetOpen at 8:00 instead of 8:30 .... :-) Nothing need to be done at this location. Everything is great and a great group of guy's.
Will YancyNothing
Valente HuertaFrench driver's license not recognised by your services... I had to come back another day with someone else to rent the U-haul... Outrageous and annoying.
David Dorier-SammutAllow use of all credit and debit cards for any size rental.
Darrell MimsIt’s was my first time renting a Uhaul. The staff was nice, friendly and courtesy in letting me know what to do and how was the process. Definitely renting a Uhaul at this place again.
Temi GarciaVery polite and helpful.
Patricia RandleVery Nice Employees they great you when you come in very polite that's why I keep coming back.
Patricia RandleVehicle was really dirty and there were mosquitos inside the drivers cabin.
Rudy AlvarezThe employees were great friendly and informative. Thanks guys.
myrtis chismNothing. The staff is superb.
Ida WoodsGood customer service
RENE REYESThey did great
Diana HawkinsExcellent Service. Friendly and courteous employees.
Ida WoodsThey tried to double charge me and tried to give me the wrong truck.
Nataniel WolfMake sure the truck is available before appointments. The downgrade cause me not to have enough space
Dameon MullinsTie rope for load and Best lock sistem for rroling gate
gerardo robletoI will never rent from this location or recommend this location. Worst customer service and it claims to be a 24 hour drop location and it is not indeed. They hit you with extra charges due to their inconvenience of locking gate up at 6pm and don't tell you. And when u go drop off you can't so now your stuck addition day with rental. That's there way of scamming ppl to have to pay extra rental days.
Araceli LopezNothing. Everything is fine.
shawn hicksWe rented a 20” truck to move our mattresses for our small business, on a rainy day thinking they were going to be fine but they weren’t. We had about 15 mattresses and some of them were wet. The truck had a puddle of water by the time we took them out.
Joanna CervantesI came here with my dad and was unable to be present when he turned in the truck. I was scared that he would be overcharged because of what I have experienced. To my surprise and satisfaction, this location has proven to have ethical practices and I would highly recommend it to everyone. They didn't do anything that made us question their calculations and everything was 100% accurate. This made my father and I both say that we trust this location.
James E PeoplesReduce the Mileage Costs.
Phillip BrownGood choice great costumer service
Nissim Avikhzarcustomer service is excellent I was greeted upon entering. I would definitely be back.
Maria FloresMake sure you all correct credit card information, because the account will freeze and if your customer needs to get something from U-Haul the computer won't allow.
Claro HernandezThe staff are super awesome! Doesn't get netter than this. Easy in, easy out. No if ands or buts!
Mario RecinosWhen I try to return the truck the log in would not let me complete my location they need a better system that why they charge people to get get the extra $20 dollars and that not right bad business
MELIA NASHEveryone was nice and I felt welcomed definitely will recommend this location.
STAR MCBAINThis location charged me for an extra day when I was not to be charged. When I found out I was charged I told them well since I've been charged for an extra day. I'll come back and pick the truck up again. And I was told I could not do so because the truck had already been rented out to someeone else. Talk about double billing on Uhauls part Man O man this is some real evil shit!!!
Dorla HorneContinue to do what you do Excellent customer service skill I will be using them again thanks
Patricia Lyons