Customer did not leave a comment.SUSAN L.
Customer Reviews for Harringtons LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Wind shield wiper on driver's side broke during snow storm. We got fixed. But I would check it and check the other too. Other than that it was an easy move. Thank you. A little expensive on gas.Denzell E.
Customer did not leave a comment.Herbert K.
Not a thing. Rental was easy, equipment performed as expected. Thank you!MARK K.
Customer did not leave a comment.Robert W.
Harrington is definitely a great person to deal with went out of his way to make sure we got our truck.Kenny D.
Plan ahead and all should go as planned.Ron V.
Great Customer ServiceRichard H.
Doug was very helpful and, knowledgeable.Richard B.
Nice and excellent service he explained all necessary stuff Thank youalpeshkumar P.
Actually, although I checked that I used it, we never used the dolly given. The cable tie got broken while driving with other stuff in the cargo. Using a stronger tie might prevent it next time.Inbum L.
Customer did not leave a comment.freddy A.
Customer did not leave a comment.Pam M.
Customer did not leave a comment.Justus E.
Customer did not leave a comment.Beverly M.
Customer did not leave a comment.Doug H.
Customer did not leave a comment.noah C.
Cleaner truck. The rental office smelled badMichael D.
having an app for better understanding of check in and check outBonnie V.
Customer did not leave a comment.Westin R.
I was a bit concerned because I wasn't given the blankets I had asked for but the manager was quick to refund the price and very personable and caring through the whole process. We would definitely rent again from here. Great experience.Michael W.
Owner very kind and thorough came out to truck with me and did overall inspection. Nice and efficient check out which I appreciate. Business itself reeks of animal mess and thilth. I hate to say that because man is so nice but we both were given pause by the stench when we walked in.Cameron D.
His office is getting better!!??Mike W.
Customer did not leave a comment.brenda G.
Customer did not leave a comment.Mary K.
This location is labled as a bloominton address but is far out of town adding on to the mileage quicklyJustin A.
Very friendly agentJon G.
Very professional excellent at his job Told me everything I needed to know and work with mejhonny C.
The facility needs to be cleaned or the business owner needs to have a check in station outside of his office. The office smelled of animal urine and feces.Ashley L.
It was the filthiest nastiest place I have ever beenDavid K.
The office had a bad urine smell. It was so bad my friend's were burning in a matter of seconds. He couldn't stand it and had to leave. The guy was friendly and we didn't have any issues. It's just the office smell is so rank, I wouldn't recommend anyone go there.Roger P.
Customer did not leave a comment.SUSAN L.
The "office" (poorly marked converted garage) had a horrific overpowering smell of wet dog and BO. Please do not send any customers there without addressing this. It almost made me gag.John D.
Customer did not leave a comment.Jason V.
The gentleman at the location was very nice and I could tell that they have been organizing and trying to straighten the place up. However, the horrible stench in the office needs to be addressed. I read the previous comments from customers and I can see or in this case small what they were complaining about. However like I said attempts have been made. The dog was still in the office and the dog is very friendly but the concrete is soaked with urine and the smell is almost unbearable. Like I said, the guy is really nice but they do need to steam clean the slab to remove the horrible stench. If my wife had to be the one to pickup the trailer she would have just left and would not have been able to handle it. I was barely able to and I couldn't get the smell out of my clothes for almost an hour.MARIO N.
The office area smelled awful and unhygienic. The owner kept a dog inside that had pooped many times on the carpet. There was at least one living mouse in there too. There were mouse droppings on the manager's desk. It was so bad that another customer had to walk out. They also failed to provide me with the furniture dolly that I reserved.Benjamin B.
Please call to discuss this location. Thank you Mark Faulkner 260-385-4080Mark F.
Please fo to this location and get to the office , it's so disgusting and smell so nasty. The person who work their throwing the trash everywhere inside the office and dogs poops everywhere on the floor, the mice are living with him inside the office. I ask you to go there and see the cleanness by yourself because he is gonna hurt the Uhaul repetition. You can't even stay 1 minute inside the office because it's nasty. My friend puked and he couldn't breathe. Please go there and I recommend you to close that location. The worst place ever seen in my lifeSalah A.
Although Doug was helpful and polite, his office is disgusting and filthy. There is animal feces inside and smelled horrible.Paul K.
Make sure they know that the cell connection is low in the area so maybe wifi at the location to allow the online check out of the U-Haul might be neededDavid E.
Customer did not leave a comment.kim K.
Customer did not leave a comment.janeen H.
Customer did not leave a comment.Steven P.
Nothing service was excellent.Mike A.
We was promsed truck and was sent to three places making us drive 1 1/2 hours from spending lots of extra gas for poor service and delay.Daniel J.
Customer did not leave a comment.Ross J.
Customer did not leave a comment.Brandon F.
Customer did not leave a comment.andrew J.
Customer did not leave a comment.Benjamin G.
We rented and paid for a trailer to pick up in one location and drop at another. We paid the high fee to do this only to find out upon delivery to the located we prior established, that they could not receive the returned trailer. We had to drive 30 miles further to be told the same thing. Fortunately the 2nd location did accommodate us with pleading. In addition, the enclosed trailer leaked and our contents was wet (bedding and all).Wendy H.
Customer did not leave a comment.Mike T.
I dropped off here since it was close to my house. Was after hours and was unsure were to put equipment but managed. Self check return was great and very user friendly. Would like to see more inventory in case I need to rent a Uhaul again. .DEAN P.
Customer did not leave a comment.steve C.
This location way out of the way. Several U haul locations were much closer.Valerie C.
Customer did not leave a comment.stephanie T.
Dirty and unorganizedChristine M.
Customer did not leave a comment.Ron P.
Customer did not leave a comment.Rick S.
Customer did not leave a comment.Michael B.
The owner charged me more than my reservation. The truck was dirty when I was assured by owner it was clean (I took photos beforehand). I was also told the truck had a full tank of gas and to bring it back full, but truck did not have a full tank of gas initially (I took photos of this also). The area was also poorly kept and untidy and smelled of urine.Desirita B.
Customer did not leave a comment.
Dropped off after hours. Always very helpful when I've been there before.STEW C.
Auto transport was stolen when we arrived. Had to wait on replacement. Hard to access parking lot. Dangerous road to pull out on.terry M.
Customer did not leave a comment.JOSEPH C.
Customer did not leave a comment.Jackie F.
Customer did not leave a comment.Jonathan A.
Customer did not leave a comment.Marcell C.
Customer did not leave a comment.CHRIS H.
The drop off location itself was fine. There was just a U haul dealer closer which would have been more convenient.Valerie C.
Location is fine for local usage, but was several miles out of the way for our drop off.Bryan W.
Call back sooner to let me know when it's ready I had to call youandy S.
Customer did not leave a comment.vicky S.
I was unable to get the picture to upload last evening when returning the trailer. The gentleman who I guess runs the place came down and acknowledged me and ask if I knew where to putt the paperwork and I told him I did it online.David M.
Customer did not leave a comment.Jeremy N.
Customer did not leave a comment.Clark S.
Customer did not leave a comment.Bernard B.
We were given two different addresses to drop off the trailer. The first address did not exists and the second address was 10 miles from when we were orginnally. Then on the way back from the second location, 2 miles from where we unloaded the trailer, there was any other U-Haul drop off location. We were not happy with the run around.don K.
This U-Haul location was not the closest to my drop-off location but it was the only option provided when I was picking up the U-Haul.Kevin B.
Doug was very helpful and friendly. Great DealerThomas C.
Good guy. Doug probably could work on his presentation at his office. I would not complain at all about this location though but if you need help from Doug all you have to do is ask.Kenneth D.
Customer did not leave a comment.FELIPE P.
Customer did not leave a comment.Dan C.
Mr. Harrington is always easy to work with and extremely helpful. We appreciate him very much. A+++JASON C.
Customer did not leave a comment.jennifer G.
Great service. Mr. Harrington is always friendly and helpful. Top notch experience all the way around.Jason C.
Nothing! Awesome experience! A+++ Very friendly helpful person!JOE N.
Customer did not leave a comment.Scott G.
Everything was great! Very good location to use!Pamela R.
Customer did not leave a comment.RON B.
Customer did not leave a comment.stefanie G.
Customer did not leave a comment.LANCE D.
Everything went smooth...not my first rental from uhaul but the best yet. The other two were a bad experience.Susan L.
Customer did not leave a comment.Elyse S.
Owner was very good , my moving date changed 3 times because of my closing. He made sure he had truck and tow dolly was there.William V.
Customer did not leave a comment.Gerald B.
Customer did not leave a comment.DERRICK E.
Customer did not leave a comment.Michael M.
Customer did not leave a comment.Kristal C.
The truck AC quit working on the roadPatricia E.
Customer did not leave a comment.jt N.