Customer did not leave a comment.NICHOLINA B.
Customer Reviews for Harrison Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.AMELIA B.
I need a call. I put $25 in gas before I dropped it off and the uhaul was at 3/8. I was stuck parking it on a hill which will move the gas needle. I am filling a complaint with the BBB if I am not refunded the $70 in fuel charges. I have the gas receipt to prove the full up.Andrew H.
Well the gas mileage in this V10 wasn't all that great averaged about 7 and 1/2 mi to a gallon, but I guess that's what it is.Jeffrey C.
Customer did not leave a comment.Richard G.
Customer did not leave a comment.Joan K.
Excellent service and they made sure everything was secure and safe to drive across country.RICHARD K.
Customer did not leave a comment.TODD B.
We were not given proper instructions for pick up could not open the lock box for over two hours had to go home and call customer service for instructions.TRACY S.
Customer did not leave a comment.Keith F.
When using uhaul truck share, the wait time for approval is a little too long. I was there for 20 minutes but still had to have the truck back at the time contracted. That wasn't a problem for me, but it may be for someone else.SHAWN H.
The 10" truck had old paint in the loading area and on the drivers seat. It was old dried paint, but it did get on my furniture and clothing. The guy at Harrison Automotive was nice.SHENID B.
Customer did not leave a comment.JOHN S.
Customer did not leave a comment.STEVEN J.
The dolly I ordered was missing from the truck.Barbra F.
The owner was very helpful and accommodating. I would highly recommend this U-Haul location.BRIAN S.
Steve was very polite and helpful. He is a very good representative for U-Haul.EDWARD B.
Customer did not leave a comment.MARY ANN W.
Customer did not leave a comment.ERIC F.
Customer did not leave a comment.ANDREW H.
Customer did not leave a comment.Donna G.
Customer did not leave a comment.MICHAEL S.
Harrison Automotive is absolutely the best place in the area for renting UHaul's. They have my business forever!JAMES G.
Customer did not leave a comment.TROY A.
Customer did not leave a comment.Mary Anne B.
Customer did not leave a comment.EDWARD N.
The only thing negative I can say is the tires didn't have good traction, they would spin in the snow. But it really wasn't a big deal. All the main roads were clear, it was just when I was backing into a driveway that the wheels spun. But the U-Haul ran very good and was very clean and maintained. I would definitely do business there again ðŸ˜David N.
I did not receive the dollies I preordered and due to that I twisted my knee and my fiance pulled his backElizabeth O.
My experience went very well. Very pleased.Daniel W.
Customer did not leave a comment.Donna M T.
Have someone available on a SaturdayMarjorie T.
Only problem I had was with the uhaul app being slow and continuously losing connection.Pamela G.
Improve web site,could only get so far then it was freeze up,it sent me to 2 different locations,A1rental and they had no record on their computer of my rental! Tryed multipal x to complete. Rental app.as I was standing in Harisson automotive parking lot it sa I'd I wasn't there once again I had to try to finish app3x before it wd let me in.1 wrong click n I had to start all over and put all my info in again at least 4x biggest pain in the ass I ever dealt with! I was to pick truck up at 8:00 did not leave lot until11:00!TOM C.
Customer did not leave a comment.Randy P.
Took almost two hours. u haul site would not work. Had to do over a phone with rep. when dropping off trailer was not in computer under name or phone . took 45 minutes to find trailer. not goofDave M.
Customer did not leave a comment.John H.
Customer did not leave a comment.Robin B.
Customer did not leave a comment.Joyce H.
service was very goodKEITH U.