Customer Reviews for Heated Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Heated Mini Storage

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James S. on

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Picking up the truck using my mobile device took 1.5 hrs! This is totally unacceptable. The representative said it would be easy. We were behind in our schedule all day due to this. Please make your customers aware of the time it takes to pick up with a mobile device. Also the truck was empty with fuel light on! Very disappointed in the pick up process

Stephanie L. on

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Rosemary L. on

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Theresa R. on

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Teena H. on

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Chelsearaven L. on

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Walk the customer to the truck being rented and go over the odometer and fuel levels together. Get rid of the woman who decided dealing with a complain was "not her problem" so she should hang up on the customer.

Julianamarie S. on

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I was told that I would only be charged for 1 day but she had to put two on the reservation. She said I would be refunded. Never happened so I'm not really happy that I was charged for 2 days just because they dont open their business until 10 a.m. and we wanted an earlier start to beat the day's sun. So for picking up the keys early, I got charged a second day, wasnt told that would happen, and was told I'd be refunded for that second day, and that refund never happened.

Robert B. on

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Todd L. on

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The parking lot is a little cramped but overall not to bad.

Trisha A. on

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Eric L. on

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Location needs to be clarified for those using navigation: you must use the address Uhaul gives you. Don't search the location by name, it takes you to a vacant office behind a porn shop.

Kenneth S. on

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Trailer was filthy with road debris, functioned fine. Friendly service. Did reserve trailer at other location in town however had to pickup at another location.

BARBARA M. on

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The only problem was a dead Battery .. Rental Agent was coutesty and refunded me for materials and inconvenience .. Ie oils recommend your company and This rental agent any time

Marshall W. on

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Abraham K. on

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attila P. on

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This was my 3rd rental from this location, people are friendly and equipment was ready and clean.

Charles W. on

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George L. on

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Provide a jack to aid in disconnecting the trailer hitch. Make sure the Google map directions are correct.

Eugene B. on

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WE JUST DROPPED THE TRUCK OFF THE EVENING OF THE 26TH AND RECEIVED THE RECEIPT TODAY, THE 27TH. NO COMPLAINTS.

bill P. on

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Rose P. on

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Eric L. on

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Staff was really friendly and helpful. Would definitely use again or initiate a rental there.

Patrick P. on

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Erik J. on

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Tina S. on

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Tina S. on

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Joe S. on

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Edward S. on

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Quick and easy return

Randy B. on

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Check the oil before renting. I had to add three quarts of oil.

julie S. on

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Customer did not leave a comment.