Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This was not the location of my original pickup. I was originally scheduled to pick up in Bald Knob and when I got there they did not have a truck for me. I had to drive 1.5 hours out of my way to pick up a truck although I had a reservation.
Kristin R.
Rating:
5.0
Customer did not leave a comment.
GREGORY W.
Rating:
1.0
The website gave different cost and return date than when I went in. Also the equipment I reserved was not available. I had to go to a different store to get the equipment I needed
STUART H.
Rating:
5.0
Customer did not leave a comment.
Shnella W.
Rating:
5.0
Customer did not leave a comment.
Susan C.
Rating:
5.0
Customer did not leave a comment.
PAMELA L.
Rating:
5.0
Customer did not leave a comment.
GREGORY L.
Rating:
3.0
Customer did not leave a comment.
AUBREY B.
Rating:
5.0
Customer did not leave a comment.
REBECCA B.
Rating:
5.0
Customer did not leave a comment.
DANIEL G.
Rating:
5.0
Customer did not leave a comment.
RONALD S.
Rating:
5.0
Customer did not leave a comment.
Rhonda G.
Rating:
5.0
Customer did not leave a comment.
ALBERT C.
Rating:
5.0
Customer did not leave a comment.
Ruben G.
Rating:
5.0
Customer did not leave a comment.
ROGER MICHAEL S.
Rating:
3.0
Customer did not leave a comment.
RUSSELL W.
Rating:
5.0
Customer did not leave a comment.
ROGER MICHAEL S.
Rating:
5.0
Customer did not leave a comment.
KURT H.
Rating:
5.0
Don't reserve a uhaul online to pick up at EZ Pawn. They closed early, and did not call me. Very thankful that Heber Springs Home Furnishings was open and able to accommodate me!
NORMA G.
Rating:
5.0
Customer did not leave a comment.
DANNY P.
Rating:
5.0
Customer did not leave a comment.
THOMAS S.
Rating:
5.0
Customer did not leave a comment.
RANDALL G.
Rating:
5.0
Great to do business with!
RANDALL G.
Rating:
5.0
Customer did not leave a comment.
Craig S.
Rating:
4.0
Customer did not leave a comment.
Rusell W.
Rating:
5.0
Excellent to work with
Craig S.
Rating:
4.0
Customer did not leave a comment.
SCOTT G.
Rating:
5.0
Customer did not leave a comment.
Brian Y.
Rating:
5.0
Customer did not leave a comment.
HILARIO M.
Rating:
5.0
Great place to rent Uhaul. Easy to drive the truck and easy to load and unload.
BARBARA H.
Rating:
5.0
Customer did not leave a comment.
CAROLINE T.
Rating:
5.0
Customer did not leave a comment.
Robert W.
Rating:
5.0
Have dealt with them before and they are excellent to work with.
Renata M.
Rating:
5.0
Customer did not leave a comment.
JONATHAN S.
Rating:
3.0
The location was fine and the staff was helpful. However, I hate uHaul because you never get what you reserve. My pickup location was supposed to be in Searcy, AR and was instead in Heber Springs, AR. I was supposed to have a 10 foot truck and was given a 15 foot truck. I didn't want to drive such a large truck or pay for the extra fuel needed for a truck of that size. In my lifetime I have never had a solid experience with getting what I reserved.
DOUGLAS M.
Rating:
5.0
Customer did not leave a comment.
THOMAS N.
Rating:
5.0
Drop of location was super friendly and helpful.
William O.
Rating:
3.0
have smaller size vehicles available. The pickup truck or van size would be nice
THOMAS G.
Rating:
4.0
Customer did not leave a comment.
Pieter A.
Rating:
5.0
Customer did not leave a comment.
Judy T.
Rating:
4.0
Customer did not leave a comment.
RONALD D.
Rating:
3.0
Customer did not leave a comment.
Carl D.
Rating:
4.0
Customer did not leave a comment.
LLOYD Y.
Rating:
5.0
The service was excellent and the staff is very friendly and helpful. I wouldn't change a thing!
ANDREW B.
Rating:
4.0
Customer did not leave a comment.
CAROL R.
Rating:
5.0
Customer did not leave a comment.
KURT H.
Rating:
5.0
Customer did not leave a comment.
RICHARD R.
Rating:
5.0
Customer did not leave a comment.
SAMANTHA D.
Rating:
5.0
Customer did not leave a comment.
Hannah C.
Rating:
3.0
Customer did not leave a comment.
Betty B.
Rating:
5.0
Nothing,i could not ask for service to be as easy and Profesional as this experience.
Kevin B.
Rating:
5.0
Customer did not leave a comment.
THOMAS N.
Rating:
5.0
Customer did not leave a comment.
Eric B.
Rating:
5.0
extend Saturday hours
ALLAN C.
Rating:
5.0
This is the best and most professional U-Haul rental location. Based on my positive experience with the staff at this location I would definitely recommend
PAMELA L.
Rating:
5.0
It was a pleasure doing business at this location. The truck was ready and clean.
Terry D.
Rating:
5.0
Customer did not leave a comment.
Billy S.
Rating:
3.0
Customer did not leave a comment.
Lisa C.
Rating:
5.0
Customer did not leave a comment.
Robert S.
Rating:
5.0
Nothing it was an easy process.
ELIZABETH B.
Rating:
5.0
Customer did not leave a comment.
TERRY S.
Rating:
5.0
Customer did not leave a comment.
Greg M.
Rating:
5.0
Customer did not leave a comment.
Robert W.
Rating:
5.0
Quick
Effortless
Efficient
Convenient
Friendly
PAUL H.
Rating:
5.0
Customer did not leave a comment.
LESTER M.
Rating:
5.0
Nothing
RICHARD P.
Rating:
4.0
The Uhaul site was slow for phone and computer. This is not the fault of the drop off location
George W.
Rating:
5.0
Customer did not leave a comment.
ERICA P.
Rating:
5.0
Customer did not leave a comment.
Tina G.
Rating:
5.0
Customer did not leave a comment.
kevin T.
Rating:
5.0
Very friendly and costumer oriented Amy was very helpful !! Thanks
Richard H.
Rating:
5.0
Customer did not leave a comment.
RICHARD R.
Rating:
5.0
Customer did not leave a comment.
James B.
Rating:
5.0
Topnotch
Perry G.
Rating:
5.0
Customer did not leave a comment.
RANDALL G.
Rating:
5.0
trailer could have been a little longer and a little wider. even with the fender down it was still really tight. had an excellent trip thanks to this trailer. perfect for small and midsize vehicles
KERRY E.
Rating:
5.0
Customer did not leave a comment.
Craig S.
Rating:
5.0
Customer did not leave a comment.
Howard K.
Rating:
5.0
Customer did not leave a comment.
Rick C.
Rating:
5.0
Customer did not leave a comment.
GLENN S.
Rating:
5.0
Customer did not leave a comment.
KYLE D.
Rating:
5.0
Customer did not leave a comment.
JANE C.
Rating:
3.0
Customer did not leave a comment.
KEVIN S.
Rating:
5.0
This is the best place to rent a U-Haul in Heber Springs!!
David E.
Rating:
5.0
Not a thing! Great customer service as well as equipment
William B.
Rating:
5.0
Customer did not leave a comment.
Larry W.
Rating:
5.0
They were very helpful and friendly when we called them. I would rent from them. They just felt like you could trust them.
James H.
Rating:
4.0
Customer did not leave a comment.
TERRY C.
Rating:
5.0
Loved Amy at the uhaul heber springs arkansas location would definitely recommend
BEAU S.
Rating:
5.0
Customer did not leave a comment.
David S.
Rating:
5.0
Trailer came with nail in tire. I'm sure this was not known by the rental location.
Darrell R.
Rating:
5.0
Customer did not leave a comment.
KALYNN E.
Rating:
5.0
Customer did not leave a comment.
DALE G.
Rating:
5.0
Customer did not leave a comment.
DAVID R.
Rating:
4.0
Customer did not leave a comment.
KENDRA C.
Rating:
4.0
Customer did not leave a comment.
James B.
Rating:
5.0
Amy put the truck down for Service and was very helpful with my return.
Rene G.
Rating:
5.0
Amy was very helpful in getting me hooked up and on the road with a trailer. Made returning easy. She was also fantastic the first time when returning a 26' truck. I would start here anytime you need to rent a truck or trailer.