I understand that there is always room for improvement, but these folks have it together at a level that I am unable to provide or suggest any improvement in the way they conduct the rental process. Okay, maybe free doughnuts and coffee? Or a drink and a sandwich?
PHILIP O
Customer Reviews for Hectors Hay & Feed
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
keep doing what you have been doing
LArry PRented equipment always seems to look like it was used by someone who didn't know what they were doing. Honestly, some dry lube spray would go a long way to improve usability.
DANIEL HWe were charged for an extra day that was to be credited for us hauling a load for your company. Our trip experience was terrible the breaks were going bad..and we had to add oil. Over all it was a terrifying ride..couldn't reach road side assistance..then to be charged for what we understood was our free day..
JOYANNE SGlad to have rented here! Everyone was friendly and very helpful. Thank you very much
DANE S