Great job
alfredo m
Customer Reviews for Heileman Construction
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I took it where the guy told me to add upon arriving I dropped it off the next day. Some lady calls me saying I have to take it to a whole Nother location and then proceed to tell me oh wait somebody just came to rent it but I can charge you $22 enclose your account just a way to get money to drop off sucked pick up was great memorial location is not good in Killeen, Texas or MLK
JAMAHL DMr. Heileman was very respectful and accommodating. His trucks were full of fuel and very clean. If I have to rent a Uhaul again in the 77016 area, DEFINITELY rent from him!
KIM LLocation was a little strange and out there. Business wasn’t open when picking up U-Haul and trailer. (30 minutes late)
keith CThe nice gentleman couldn't read the screen on his phone very well. There was a lot of confusion with him, u haul customer service, and the Area Field Manager. I spent over an hour and a half trying to get the equipment. The dolly was rusted and the ratchets didn't function at first. I drowned them in wd40 to get them to work. It was a nightmare. I will NEVER EVER rent from u haul again.
james cThere is no office there and it took over an hour to get the rental. Provide your rental locations with computers to do the paperwork pick up and drop off
santa iIt was a great location and the customer service was very good. The equipment was just what we needed to do what we needed for the day.
Nikki GMaybe have more vehicles
JOHNNY WMr Richard was easy to work with and assuring. I felt comfortable, the location is convenient as well as the return.
Jac WGreat service
BALDEMAR B