Customer Reviews for Heinz Service
(U-Haul Neighborhood Dealer)

337 reviews

7575 N Port Washington Rd   Glendale, WI 53217
(SW corner of Port Washington & Calumet)

(414) 540-2450

Hours

  • Mon–Fri
    9 am–5:30 pm
  • Saturday
    9 am–12 pm
  • Sunday
    Closed

Services at this Location:

Contact Us

(414) 540-2450

7575 N Port Washington Rd
Glendale, WI 53217
(SW corner of Port Washington & Calumet)

Services at this Location:

Hours

  • Mon–Fri
    9 am–5:30 pm
  • Saturday
    9 am–12 pm
  • Sunday
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Kurt C. 
Rating:
5.0

Just dropped the vehicle off and they took care of the rest.

Chris K. 
Rating:
5.0

The 75mph governor on the engine felt dangerous at times. Not able to pass trucks on the highway.

Matthew G. 
Rating:
5.0

Customer did not leave a comment.

Amy L. 
Rating:
5.0

Customer did not leave a comment.

J Ragani B. 
Rating:
3.0

It's just a gas station so how high can you rate it?

Joel B. 
Rating:
5.0

Customer did not leave a comment.

Glenn S. 
Rating:
4.0

Customer did not leave a comment.

Brian G. 
Rating:
5.0

Great experience and great customer service! Made the rental process a breeze. Thanks!

adam T. 
Rating:
5.0

First time ever renting my first u haul and Bob was super nice and efficient. Thank you again Bob!

Soua T. 
Rating:
5.0

great service at this location. Very friendly people there and very helpful.

JOHN G. 
Rating:
5.0

The Place was clean, and the 20" truck I reserved was pristine condition and in great working order for my move. The Brother and Sister Team at Heinz Service Center was wonderful to work with. I would highly recommend this location for all of your driving and moving needs. Such wonderful and honest people. It was a joy to work with them. They exceeded customer satisfaction expectations. Thank you for a positive experience with a stressful move.

Susanne H. 
Rating:
5.0

The most wonderful UHaul I've ever worked with. 100% go back.

Brittany K. 
Rating:
5.0

Customer did not leave a comment.

Mike R. 
Rating:
5.0

Friendly people there. Great service. New trucks also

alison F. 
Rating:
5.0

Customer did not leave a comment.

Gary H. 
Rating:
5.0

Customer did not leave a comment.

James E. 
Rating:
5.0

Customer did not leave a comment.

Martha B. 
Rating:
2.0

We discovered when loading the trailer that there was a hole in the roof and our stuff got wet. We attempted to plug the hole with duct tape to no avail. Some of our things got wet and we had to put tarp over it to keep it dry. Pictures and videos were taken and we were told to file a claim. We were also told to contact the pickup location and I went there and no one was there during the hours that they said they would be.

JOSEF P. 
Rating:
4.0

Unfortunately this location was out of gasoline so I could not fill the U-Haul up but that's not something that is really within their control. I handed them the keys and told them I would be out front for a while waiting for my ride and they instead told me to have a seat and that I could wait inside where it was warm. Very nice people!

Matthew G. 
Rating:
3.0

Key drop off location was not shared or obvious and couldn't find it because it was hiding behind the plow of a truck and it didn't seem secure leaving it in the mailbox so had to return it the next day, not the kind of inconvenience welcome during a stressful move.

Lesley R. 
Rating:
5.0

great service from the 2 lady's at this place. Also great trucks here too.

JOHN G. 
Rating:
5.0

This has been the best place I ever went for a u haul truck. They treated me like a person should be treated. GREAT! The 2 girls there were very nice and helpful

michael S. 
Rating:
5.0

great friendly people there. Great truck too

NAHMOUD O. 
Rating:
3.0

Customer did not leave a comment.

GREGORY L. 
Rating:
5.0

Is truck was just right for our size move and the people at u-haul were very helpful.

william E. 
Rating:
5.0

very great service always here

MELISSA T. 
Rating:
5.0

Customer did not leave a comment.

Steven J. 
Rating:
1.0

Customer did not leave a comment.

Walter F. 
Rating:
5.0

Customer did not leave a comment.

Cheryl P. 
Rating:
5.0

i CAME IN TO THIS U HAUL COMPANY AND WAS VERY HAPPY WITHTHE PEOPLE WHO OPERTAE THIS PLACE. VERY FRIENDLY AND GREAT HAPPY PEOPLE THERE. ALSO GREAT TRUCK TOO

JOHN G. 
Rating:
5.0

Great service and great newer trucks. Most helpful people who were very friendly and wonderful people there. I will rent there again. Number 1 service

kristinea S. 
Rating:
5.0

Customer did not leave a comment.

Cynthia L. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS S. 
Rating:
4.0

We were unaware that the place closed at 10:00 on Saturday, when we booked our time for 10:00. Maybe send a note in advance to let customer know.

Dean W. 
Rating:
3.0

Pricing transparency

Cody B. 
Rating:
5.0

Customer did not leave a comment.

Isaak L. 
Rating:
5.0

Very lovely people working there. Clean new truck. The best U Haul center I been at

matt M. 
Rating:
2.0

Trailer was dropped off at night. Facility was poorly lit

RICHARD N. 
Rating:
5.0

Customer did not leave a comment.

MARGARET H. 
Rating:
4.0

Customer did not leave a comment.

Edwin G. 
Rating:
5.0

Customer did not leave a comment.

Cynthia L. 
Rating:
3.0

This was really out of the locations control.. but upon leaving my truck there they told me a car had exploded the day before on the lot. The women working were really helpful and nice, but the location itself wasn't the best.

jaclyn W. 
Rating:
5.0

Customer did not leave a comment.

Adam K. 
Rating:
5.0

Customer did not leave a comment.

MITCHEL O. 
Rating:
5.0

Very nice ladies running this location; super friendly and helpful!

Kory W. 
Rating:
5.0

Customer did not leave a comment.

steve Y. 
Rating:
5.0

i have rented there before. the best friendly service of any place I have been too. i will return for another u haul there

CHRISTINE B. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

Customer did not leave a comment.

Gabriela S. 
Rating:
1.0

Went back three times during business hours, no one was ever there. Eventually did the self drop off option. Ran into another customer who said that she had been stopping by every day for the past week to try and drop of her keys but no one was ever there.

RYAN J. 
Rating:
4.0

Staff very cheerful and accommodating. Yes I would use this location again!

Kay J. 
Rating:
5.0

Customer did not leave a comment.

Richard M. 
Rating:
5.0

Very hospitable!

Christine S. 
Rating:
3.0

Could not find actual UHaul key drop box. Found a general key drop in exhaust hole of garage door.

BRIAN M. 
Rating:
5.0

Customer did not leave a comment.

louie A. 
Rating:
5.0

We've used this location twice now, and they've been absolutely great both times.

Douglas S. 
Rating:
5.0

AGAIN GREAT SERVCIE RECEIVED EACH TIME I RENT THERE. ALWAYS NEWER TRUCKS AND GREAT PEOPLE THER HELPING YOU . WOULD NTO GO ANYWHERE ELSE

ROBERT P. 
Rating:
3.0

Customer did not leave a comment.

Alexa L. 
Rating:
5.0

Customer did not leave a comment.

Leandro C. 
Rating:
5.0

great personnel working here. they are great people who help you when you really need them 100% great

MELISSA T. 
Rating:
5.0

Customer did not leave a comment.

Laura R. 
Rating:
5.0

GREAT PEOPLE WORTK THERE. THEY DID EVERYTHING POSSIBLE TO MAKE MY MOVE GREAT. i WOULD NOT GO ANY WHER ELSE. I WILL BE BACK IF I NEED ANOTEHR U HAUL TRUCK. I HAVE RENTED AT OTHER LOCATIONS BUT NEVR HAD A BETTER SERVICE THAN THIS PLACE. 100 % POSTIVE.

christine B. 
Rating:
2.0

don't overcharge for gas and fill up the entire tank when the truck had less then a 1/2 tank to begin with

Randall B. 
Rating:
5.0

Snow storm wiped out their computers but they went out of their way to get me out on time

John D. 
Rating:
5.0

GREAT SERVICE AND GREAT PEOPLE WORK HERE.. HAVE NEWER TRUCKS AND WITH FRIENDLY HELP. WOULD USE THEM AGAIN

ROBERT P. 
Rating:
3.0

Dropped after hours

John D. 
Rating:
3.0

Customer did not leave a comment.

Katherine H. 
Rating:
5.0

A+ Excellent Service

Michael J. 
Rating:
5.0

Customer did not leave a comment.

Peter F. 
Rating:
3.0

Was able to pick up U-Haul easily via GPS. Parking is a bit narrow though. Wouldn't reccomend as I tried to rent closer to where I was moving from, and after my order was placed there I wa informed they didn't have the truck size we ordered and now had to drive 25 min north.

Joseph H. 
Rating:
5.0

Great help from this place. I was 150% satisfied. Great fast service. Great rental place great people there help you on your move and make you feel like you are part of there family

ROBERT P. 
Rating:
5.0

Customer did not leave a comment.

Ryan K. 
Rating:
5.0

Customer did not leave a comment.

Ross S. 
Rating:
4.0

Customer did not leave a comment.

Gary V. 
Rating:
2.0

Customer did not leave a comment.

Todd S. 
Rating:
5.0

Owners were very knowledgeable and helpful with hook ups and equipment.. unfortunately wheel gel off auto transport in the middle of Cheyenne Wyoming

Joan S. 
Rating:
5.0

Everything went well - no changes! This is the second time I've gone to Heinz. The owner is kind, helpful and reliable. Helped set up trailer and review use of equipment. Thank you!

Karen H. 
Rating:
5.0

Clean reliable vehicles. The owners are a pleasure to work with, this coupled with great rates made it a wonderful experience!

jake P. 
Rating:
4.0

Customer did not leave a comment.

Patrick M. 
Rating:
5.0

The truck was perfect. It was a fast process and the man who helped me was wonderful.

Michelle W. 
Rating:
5.0

Customer did not leave a comment.

MARGARETTE Y. 
Rating:
5.0

Customer did not leave a comment.

david S. 
Rating:
5.0

Customer did not leave a comment.

Lyndell F. 
Rating:
5.0

Customer did not leave a comment.

Eric L. 
Rating:
5.0

Customer did not leave a comment.

Kevin V. 
Rating:
2.0

Customer did not leave a comment.

Isaac V. 
Rating:
5.0

Customer did not leave a comment.

ROBERT R. 
Rating:
5.0

PEOPLE HERE ARE VERY FRIENDLY. I WOULD USE THEM AGAIN. NEW TRUCKS CLEAN

rebecca D. 
Rating:
5.0

NICE NEW TRUCKS AND THE PEOPLE THERE HELPED ME ON ALL MY MOVING NEEDS, GREAT PLACE TO DO BUSINESS.

andre B. 
Rating:
2.0

Make the drop off a little more obvious and have space to decently park the vehicle.

Christopher D. 
Rating:
5.0

I would give 10 stars to this location. Bob and Karen were a delight to talk to. Very personable and efficient. Highly recommend.

LINDA L. 
Rating:
5.0

great fast service. friendly people working there

michael M. 
Rating:
5.0

Customer did not leave a comment.

David L. 
Rating:
5.0

Great customer service. They even went to pickup a truck for me so the truck was at the location i choose. These people go out of there to make you move well.

julia L. 
Rating:
2.0

Make sure the person who is handling the contract knows the correct info for pricing.

Leeann N. 
Rating:
5.0

Customer did not leave a comment.

Wendy P. 
Rating:
5.0

great people who care about customers and will help you in what ever questions you may have. i will be back there if i need a u haul

terry P. 
Rating:
5.0

Customer did not leave a comment.

Lindsey K. 
Rating:
5.0

great service and people that care about you. very friendly people . New trucks also. I will go back again. Love this place

charles L. 
No reviews have been submitted for this location.

Additional Services at this Location

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