Customer Reviews for Heinz Service
(U-Haul Neighborhood Dealer)

307 reviews

7575 N Port Washington Rd   Glendale, WI 53217
(SW corner of Port Washington & Calumet)

(414) 540-2450

Location Hours

  • Mon-Fri: 8 am - 5:30 pm
  • Sat: 8 am - 11:30 am
  • Sun: Closed

Services at this Location:

Contact Us

(414) 540-2450

7575 N Port Washington Rd
Glendale, WI 53217
(SW corner of Port Washington & Calumet)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5:30 pm
  • Sat: 8 am - 11:30 am
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

i CAME IN TO THIS U HAUL COMPANY AND WAS VERY HAPPY WITHTHE PEOPLE WHO OPERTAE THIS PLACE. VERY FRIENDLY AND GREAT HAPPY PEOPLE THERE. ALSO GREAT TRUCK TOO

JOHN G. 
Rating:
5.0

Great service and great newer trucks. Most helpful people who were very friendly and wonderful people there. I will rent there again. Number 1 service

kristinea S. 
Rating:
5.0

Customer did not leave a comment.

Cynthia L. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS S. 
Rating:
4.0

We were unaware that the place closed at 10:00 on Saturday, when we booked our time for 10:00. Maybe send a note in advance to let customer know.

Dean W. 
Rating:
3.0

Pricing transparency

Cody B. 
Rating:
5.0

Customer did not leave a comment.

Isaak L. 
Rating:
5.0

Very lovely people working there. Clean new truck. The best U Haul center I been at

matt M. 
Rating:
2.0

Trailer was dropped off at night. Facility was poorly lit

RICHARD N. 
Rating:
5.0

Customer did not leave a comment.

MARGARET H. 
Rating:
4.0

Customer did not leave a comment.

Edwin G. 
Rating:
5.0

Customer did not leave a comment.

Cynthia L. 
Rating:
3.0

This was really out of the locations control.. but upon leaving my truck there they told me a car had exploded the day before on the lot. The women working were really helpful and nice, but the location itself wasn't the best.

jaclyn W. 
Rating:
5.0

Customer did not leave a comment.

Adam K. 
Rating:
5.0

Customer did not leave a comment.

MITCHEL O. 
Rating:
5.0

Very nice ladies running this location; super friendly and helpful!

Kory W. 
Rating:
5.0

Customer did not leave a comment.

steve Y. 
Rating:
5.0

i have rented there before. the best friendly service of any place I have been too. i will return for another u haul there

CHRISTINE B. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

Customer did not leave a comment.

Gabriela S. 
Rating:
1.0

Went back three times during business hours, no one was ever there. Eventually did the self drop off option. Ran into another customer who said that she had been stopping by every day for the past week to try and drop of her keys but no one was ever there.

RYAN J. 
Rating:
4.0

Staff very cheerful and accommodating. Yes I would use this location again!

Kay J. 
Rating:
5.0

Customer did not leave a comment.

Richard M. 
Rating:
5.0

Very hospitable!

Christine S. 
Rating:
3.0

Could not find actual UHaul key drop box. Found a general key drop in exhaust hole of garage door.

BRIAN M. 
Rating:
5.0

Customer did not leave a comment.

louie A. 
Rating:
5.0

We've used this location twice now, and they've been absolutely great both times.

Douglas S. 
Rating:
5.0

AGAIN GREAT SERVCIE RECEIVED EACH TIME I RENT THERE. ALWAYS NEWER TRUCKS AND GREAT PEOPLE THER HELPING YOU . WOULD NTO GO ANYWHERE ELSE

ROBERT P. 
Rating:
3.0

Customer did not leave a comment.

Alexa L. 
Rating:
5.0

Customer did not leave a comment.

Leandro C. 
Rating:
5.0

great personnel working here. they are great people who help you when you really need them 100% great

MELISSA T. 
Rating:
5.0

Customer did not leave a comment.

Laura R. 
Rating:
5.0

GREAT PEOPLE WORTK THERE. THEY DID EVERYTHING POSSIBLE TO MAKE MY MOVE GREAT. i WOULD NOT GO ANY WHER ELSE. I WILL BE BACK IF I NEED ANOTEHR U HAUL TRUCK. I HAVE RENTED AT OTHER LOCATIONS BUT NEVR HAD A BETTER SERVICE THAN THIS PLACE. 100 % POSTIVE.

christine B. 
Rating:
2.0

don't overcharge for gas and fill up the entire tank when the truck had less then a 1/2 tank to begin with

Randall B. 
Rating:
5.0

Snow storm wiped out their computers but they went out of their way to get me out on time

John D. 
Rating:
5.0

GREAT SERVICE AND GREAT PEOPLE WORK HERE.. HAVE NEWER TRUCKS AND WITH FRIENDLY HELP. WOULD USE THEM AGAIN

ROBERT P. 
Rating:
3.0

Dropped after hours

John D. 
Rating:
3.0

Customer did not leave a comment.

Katherine H. 
Rating:
5.0

A+ Excellent Service

Michael J. 
Rating:
5.0

Customer did not leave a comment.

Peter F. 
Rating:
3.0

Was able to pick up U-Haul easily via GPS. Parking is a bit narrow though. Wouldn't reccomend as I tried to rent closer to where I was moving from, and after my order was placed there I wa informed they didn't have the truck size we ordered and now had to drive 25 min north.

Joseph H. 
Rating:
5.0

Great help from this place. I was 150% satisfied. Great fast service. Great rental place great people there help you on your move and make you feel like you are part of there family

ROBERT P. 
Rating:
5.0

Customer did not leave a comment.

Ryan K. 
Rating:
5.0

Customer did not leave a comment.

Ross S. 
Rating:
4.0

Customer did not leave a comment.

Gary V. 
Rating:
2.0

Customer did not leave a comment.

Todd S. 
Rating:
5.0

Owners were very knowledgeable and helpful with hook ups and equipment.. unfortunately wheel gel off auto transport in the middle of Cheyenne Wyoming

Joan S. 
Rating:
5.0

Everything went well - no changes! This is the second time I've gone to Heinz. The owner is kind, helpful and reliable. Helped set up trailer and review use of equipment. Thank you!

Karen H. 
Rating:
5.0

Clean reliable vehicles. The owners are a pleasure to work with, this coupled with great rates made it a wonderful experience!

jake P. 
Rating:
4.0

Customer did not leave a comment.

Patrick M. 
Rating:
5.0

The truck was perfect. It was a fast process and the man who helped me was wonderful.

Michelle W. 
Rating:
5.0

Customer did not leave a comment.

MARGARETTE Y. 
Rating:
5.0

Customer did not leave a comment.

david S. 
Rating:
5.0

Customer did not leave a comment.

Lyndell F. 
Rating:
5.0

Customer did not leave a comment.

Eric L. 
Rating:
5.0

Customer did not leave a comment.

Kevin V. 
Rating:
2.0

Customer did not leave a comment.

Isaac V. 
Rating:
5.0

Customer did not leave a comment.

ROBERT R. 
Rating:
5.0

PEOPLE HERE ARE VERY FRIENDLY. I WOULD USE THEM AGAIN. NEW TRUCKS CLEAN

rebecca D. 
Rating:
5.0

NICE NEW TRUCKS AND THE PEOPLE THERE HELPED ME ON ALL MY MOVING NEEDS, GREAT PLACE TO DO BUSINESS.

andre B. 
Rating:
2.0

Make the drop off a little more obvious and have space to decently park the vehicle.

Christopher D. 
Rating:
5.0

I would give 10 stars to this location. Bob and Karen were a delight to talk to. Very personable and efficient. Highly recommend.

LINDA L. 
Rating:
5.0

great fast service. friendly people working there

michael M. 
Rating:
5.0

Customer did not leave a comment.

David L. 
Rating:
5.0

Great customer service. They even went to pickup a truck for me so the truck was at the location i choose. These people go out of there to make you move well.

julia L. 
Rating:
2.0

Make sure the person who is handling the contract knows the correct info for pricing.

Leeann N. 
Rating:
5.0

Customer did not leave a comment.

Wendy P. 
Rating:
5.0

great people who care about customers and will help you in what ever questions you may have. i will be back there if i need a u haul

terry P. 
Rating:
5.0

Customer did not leave a comment.

Lindsey K. 
Rating:
5.0

great service and people that care about you. very friendly people . New trucks also. I will go back again. Love this place

charles L. 
Rating:
5.0

Bob was awesome! After a very long trip Bob was courteous and efficient and I was done in no time! I highly recommend this location, in fact this was my third time returning to do business at this location with Bob! Thanks for making this move so easy and pleasant!

Jill J. 
Rating:
4.0

Customer did not leave a comment.

Cynthia R. 
Rating:
5.0

Great friendly people!!

Jade B. 
Rating:
1.0

Instead of being able to drop off at the site I wanted I got re routed to this new site that had no one there and no signage saying Heinz anyware....terrible customer service uhaul!

Steven R. 
Rating:
3.0

Customer did not leave a comment.

Pam P. 
Rating:
5.0

Customer did not leave a comment.

Philip L. 
Rating:
3.0

We had to hunt for the key drop as they are not open on Sunday.

Tom H. 
Rating:
3.0

I will never use UHaul again. Reserved truck at location near me, then later was told to pick up truck at distant location, but was told I would get free mileage for the inconvenience. I was charged for mileage anyway. Wait time on phone for customer service was extremely long, while having to listen to annoying and grating music track. Finally talked to customer service and was told mileage charge would be deducted, but as I said, it wasn't. I want this fixed! Not happy with experience at all..

John R. 
Rating:
5.0

Better estimate of gas mileage

STEVEN K. 
Rating:
5.0

a great place to do business. friendly people who work there and help you when you really need it the most. New truck and everything you need right in one place.

ROBERT P. 
Rating:
5.0

Friendly, family owned location for renting a u-haul. I was given a BRAND NEW truck. Although the location was a bit further than I had initially wanted to go to pick up a truck (I live on the east side) I found that the service and truck more than made up for it! I strongly recommend picking up your u haul here!

Jack G. 
Rating:
5.0

very nice family operated business . I would go there again .Great service and great new trucks

edward R. 
Rating:
5.0

Customer did not leave a comment.

Thomas D. 
Rating:
4.0

Customer did not leave a comment.

Jon M. 
Rating:
5.0

Customer did not leave a comment.

Rick M. 
Rating:
4.0

Customer did not leave a comment.

Sam N. 
Rating:
5.0

FRIENDLY PEOPLE AND THEY ARE THERE TO HELP YOU.. GREAT SERVICE . I WOULD GO ANY WHERE ELSE

ROBERT P. 
Rating:
5.0

Customer did not leave a comment.

Dwayne B. 
Rating:
5.0

THESE PEOPLE ARE THE BEST I EVER RENTED FROM. U HAUL SHOULD BE PROUD TO HAVE A DEALER LIKE THIS.

MORRIS S. 
Rating:
4.0

Customer did not leave a comment.

Joy W. 
Rating:
5.0

The gentleman who help me was great!

JOSEPH P. 
Rating:
5.0

VERY FRIENDLY PEOPLE AND GREAT SERVICE. THEY ARE THE BEST AND YES I WOULD TELL EVERYONE OF THE GREAT PEOPLE HERE. I WISH THERE WERE MORE OF THEM AROUND. DEALER STATED HE NEED MORE EQUIPMENT. PLEASE SEND THEM MORE EQUIPMENT TO SERVE THERE CUSTOMERS.

ROBERT P. 
Rating:
5.0

Customer did not leave a comment.

Roy B. 
Rating:
3.0

Customer did not leave a comment.

Vicki B. 
Rating:
4.0

Excellent Customer Service!

NYLA K. 
Rating:
4.0

Customer did not leave a comment.

Gary Z. 
Rating:
5.0

Dropped off after hours

john F. 
Rating:
4.0

Customer did not leave a comment.

Bernadette G. 
Rating:
3.0

Customer did not leave a comment.

Chase A. 
Rating:
5.0

Drop off was easy. Staff were prompt and efficient. Very convenient location.

colleen G. 
No reviews have been submitted for this location.

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