We returned the U Haul a day early and with more gas than what was given to us. Do we get a refund of any kind?
TANYA L
Customer Reviews for Henry Food And Deli
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This is the third time dropping off at this location in the past couple of months. This last time the cashier had no idea how to check in the truck. I used the drop box and that worked out, but it was shocking to me there wasn't someone working that could help me if needed.
KATHERINE CLower price on per mile.
Dean RNA
KATHERINE CTruck had multiple lights on including check engine and low tire pressure.
Ryan VCandace was super helpful and knowledgeable. She had the transaction done quickly & efficiently. She was kind & friendly. I will go to Henry again and recommend to all I know. Thank you Candace
Robin BEverything was great!
Connie CAll went well. I would do it again with U-HAUL.
GREGORY MI had no signal on my phone(Verizon) and there wasn't strong enough wifi nearby to complete the truck return process.
Jason PWe had little snafu, when returning truck to the drop-off point I was told I owed $974 for mileage on top of what was paid. The clerk at Henry Foods handled the situation and got the right figures, well done.
kayla tall went smoothly. Thanks
Lynne WThis location was a grocery store that happened to have some U-Haul trailers in the parking lot. We were sent there because our trailer had broken down, but the personnel at the location had no knowledge of U-Haul arranging for a replacement trailer there. They did ultimately get things straightened out with U-Haul, but it took quite some time.
Michael GGas tank was on empty then was charged for not filling to where they wanted it. Wasn’t shown nor did I sign the contract. Did not have a good system in place to deal with uhaul and store customers. Overall employees did not seem invested with my concerns or comments will never rent uhaul here again.
chris HStaff made checking the truck in very easy and convenient.
Kristin CHave people who are qualified and courteous
Romio CThe folks at Henry Foods were very courteous and helpful. They worked quickly to help me get on my way after short notice. The truck and all of the felt blankets were very clean.
Mike J