Customer Reviews for Heritage Rentals

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Heritage Rentals

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Richard S.
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No changes needed, very happy with the rental and service

THOMAS M.
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Everything was ready. Clean. Very easy.

Michelle G.
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Myron and his wife are amazing! They go out of their way every time to make sure I have the equipment I need when I need it. Sure is great to have a local service that cares so much about their customer.

Kevin B.
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Get more trailer inventory

John H.
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Myron was excellent to work with. I needed a trailer at the last moment and they had one there for me to use. Very friendly and helpful. I would defiantly recommend them to anyone. I will be back.

John S.
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Customer did not leave a comment.

TRISHA N.
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Myron was the sweetest man ever! i had messed up my reservation online and he walked me thru it step by step. He was extremely helpful taking care of my moving needs! I have told everyone what a pleasant experience renting from him was. It is unusual in todays world to find true kindness.

James K.
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these people were just awesome to work with ! they will bend over backwards for you thank you so much, jim k.

Justin K.
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Very friendly service and a pleasure to do business with. Will be recommending heritage rentals to everyone.

James F.
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Great customer relations

TIMOTHY B.
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Take the 5 X 10 off of your website as I initially picked that size for my rental only to find out U-Haul does not have them. Additionally, rental trailer did not have a tongue stand so I was not able to park trailer in an apartment parking spot, disconnect truck, and park truck elsewhere to load up trailer. That info should be on the website. Myron was great to work with at Heritage. No other comments, trailer served it's purpose and drop off was smooth and quick.

Kim K.
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Customer did not leave a comment.

randy L.
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Great job! Very helpful!

Michael K.
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Customer did not leave a comment.

Sarah R.
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Wonderful people! So friendly and helpful!

Leah C.
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Joan and Myron were very knowledgeable and helpful. Having never hauled anything before they set me up with exactly what I needed. Joan made the rental process fast and easy, Myron hooked up my dolly for me. Overall excellent experience will recommend and rent form this location in the future.

Roger K.
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This U haul location was very helpful and took care of my needs with very little advanced notice n my end.

Phil A.
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Customer did not leave a comment.

Jessica M.
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The representative at Auburndale was fantastic to work with. He was very fluent in the process and pleasant to work with.

TIMOTHY E.
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Nothing at all. Joan and Myron went above and beyond our expectations. If you're ever in need for u haul rental, this is the place to go. Thank you!

KEN K.
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Very friendly and pleasant to work with I will definitely rent from them again when I have a need to do so

Timothy C.
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Friendly service and quick pickup

lori M.
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Everything went great ! Very friendly staff.

Deborah A.
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We rented a one way UHaul from MA to WI. Myron was so welcoming and accommodating. Thanks for everything!

todd W.
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Joan and Myron were very good to work with. They helped me when I needed the truck for a longer period of time. I thought I would be done in two days but I kept the truck for a weekl. I would recommend people to see Heritage Rentals when they need to rent something. They are good people

chuck H.
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Myron was very helpful in explaining the vehicle to us. He was patient and customer focused. He was professional and friendly answering all our questions and concerns. We highly recommend this dealership.

jay K.
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Very friendly and nice.

Joseph M.
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Customer did not leave a comment.

Michael C.
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Joan and her husband are phenomenal!!! They went through all of the steps to keep me safe while pulling a trailer. There was nothing that these folks needed to do better! They are the best!!!

Geneva M.
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Myron was very helpful. He gave me tips and tricks to use in case I ever wanted to rent again. He took the trailer off for me and walked me through how to do it. He was very knowledgeable and friendly!!

Tera H.
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Customer did not leave a comment.

kayla C.
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Please consider re-training your service staff at the “Janesville WI Milwaukee Street” location. Both key realty and heritage rentals locations are the only reason I'd ever return to U-haul as a customer.

DAVID D.
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Myron and Joan went above and beyond to ensure I could pick up the truck at their location instead of driving all the way to Green Bay. They took care of all the details, and picking up the truck was a great experience. Highly recommend them!

Michael M.
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Myron was fantastic and made the experience memorable. Great service, best I've ever had any uhaul location.

Kristine H.
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Great customer service! Would have been even better to have a longer truck available.

Jinlong W.
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Customer did not leave a comment.

braeden P.
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The owners very friendly and helpful.

JEFFREY W.
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Customer did not leave a comment.

Samantha G.
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Very friendly, went through all the paper work with me, and looked over the whole vechile with me. I drove one hour to pick up my vechile but after words I was happy I did. Would recommend using this location as a pick up and drop off.

Joan E.
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Small business. Friendly helpful staff.

Colleen W.
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I had a different location picked out and uhaul moved it which put me over the mileage. Not this locations fault but still frustrating.

Steve K.
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Everything went really good picking up the tow dolly and was very helpful in telling how to use it.

Steven W.
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Very friendly and helpful,would recommend this place to anyone

Paul G.
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Customer did not leave a comment.

john F.
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Everything was just fine very happy with the service. Will definitely recommend these people to anyone who needs to haul things. Keep up the great job. We will be back again if need to have trailer

Peter M.
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Customer did not leave a comment.

Alexander K.
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Suzanne V.
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Very friendly and helpful.

Matthew P.
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Very friendly and helpful. Overall great dealing. I'll come back for my next uhaul needs for sure.

Rob S.
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Great experience, easy pickup and drop off of trailer. Friendly staff, would definitely rent from this location again!

kevin B.
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Good service. Easy to get to right off of the four lane. Friendly people

Teddy Ray C.
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Very polite and resonsive

Troy D.
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Customer did not leave a comment.

Sarah W.
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Customer did not leave a comment.

John S.
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Everything from pickup to drop off was great! Staff were very helpful and friendly. Will rent again here even though its a bit farther drive for me!

Joseph H.
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Th e owner was very nice and helpful.

JON F.
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The representatives at this UHaul were extremely nice and very helpful. I would definitely recommend them to all that ask

ronald G.
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good visit, explained contract and went over truck. This is second time we rented from Heritage Rentals. Very Satisfied

ronald G.
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service was good

David C.
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Myron was great, He helped me with my electrical problem and got me on my way

SAMANTHA S.
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Very friendly service!! Would rent equipment from Heritage Rentals again!! Thanks!!

DAVID D.
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They were great! I had problems with the wiring on my truck, and they helped me get it all set up correctly before I left with the trailer. Very helpful and friendly!

Noah E.
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Customer did not leave a comment.

Jacob R.
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Very knowledgeable and friendly. Went through the entire truck with me and showed me how to use everything. It was my first time renting a UHaul and i would use Heritage Rentals again.

Matthew R.
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Myron and his wife were wonderful! Very helpful and understanding!

Edward B.
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Customer did not leave a comment.

Ronald S.
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Customer did not leave a comment.

Samuel G.
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My experience at Heritage Rentals was fast and easy. The owner was extremely helpful and went above and beyond to help me out. HIGHLY RECOMMENDED!

Kimberly T.
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Customer did not leave a comment.

David V.
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Customer did not leave a comment.

James C.
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Customer did not leave a comment.

chris R.
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Very nice people, loved the cats and they were very polite and holds good conversations. Thanks guys.

cory W.
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I would just like to say, that not only were they really friendly but very knowledgeable and helpful. Thank you for being so nice!!

christine S.
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I was very pleased with the prompt assistance I recieved. The quality of customer service and the generosity we recieved.

Timothy P.
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The hours and availability were perfect for us both yes we used Heritage Rentals. Great attention to detail and great customer service!

SHARI L.
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Very friendly and helpful!

Erik K.
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This location is very friendly and helpful. The U-Haul was cleaned and sanitized very well. I would highly recommend this service to others.

Lucas H.
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It was below freezing on the day I picked up my rental, and I arrived to find that the owner had gone out before I arrived to start my rental truck so the cab would be nice and warm for me by the time I got in. The service was friendly and professional and the selection of trucks and trailers on the lot was impressive, especially compared to other locations nearby. I would absolutely recommend this location to anyone in the area.

robert W.
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Customer did not leave a comment.

nicole G.
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If you need a uhaul rental this is the place to go very friendly people.

Jerold M.
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Well satisfied with the service. Welcomed with a friendly smile and a Handshake which is always a nice added plus. When doing business with someone in my book. I Will do business at the Auburndale location again. The location was easy to find right off of E and interstate 10 and a nice drive threw driveway a bonus as well. Thank You for the Rental Jerry Mitchell

nicole G.
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Very friendly people

Eric R.
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Customer did not leave a comment.

Corrine G.
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Get your system to accept prepaid debit cards so we don't have to give a cash deposit also.

Garett B.
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Customer did not leave a comment.

steven H.
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zz

Alexis P.
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They are always on top of the game! Very open and trustworthy.

Suzanne V.
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Love the help we always get here! Highly recommend! Thank you!

Sheila H.
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The customer service at this location was absolutely one of the most friendly and courteous of customer services I have encountered in a long time. I would most definitely recommend my friends and family rent from Heritage Rentals for all their uhaul needs ??

Kevin H.
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uhauls computer system is very slow

Michaela L.
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Check tires. We had two blow outs and an incredibly bald tire.

Nicole M.
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Myron was awesome and very helpful. He actually waited for me to come puckup because they had just closed, most places would say sorry we're closed. He made a hard time for me so much easier. Thanks Myron

Jay T.
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Great customer service, friendly and knowledgeable.

John M.
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This location is very easy to get into lots of room to turn around, the couple that run run this location are very nice and helpful. If I ever need a U-haul again I will be going to this location. Thank you so much John Madsen

Robert W.
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Customer did not leave a comment.

Corey S.
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Great people, offering a wide selection of u-haul equipment for people's needs.

Michael G.
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Send a text or email that states how to return the trailer. I returned the trailer at 830pm, my drop off time was 1030pm. Then at 10pm I got a text notifying me how drop off time plus how to return. Had to pay the extra $20 fee because I would not have made it in time to go back to the location. Other than that, trailer pulled awesome and held a lot of stuff.

Anna Z.
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Myron and Joan went out if their way to help us with this move. Highly recommend them for your UHaul and camper rental needs!

Bob B.
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Customer did not leave a comment.

Patricia E.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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