Kind, Friendly staff. Easy to locate from highway. Pull in and pull out under 15 minutesIan C.
Customer Reviews for Heritage Rentals
(U-Haul Neighborhood Dealer)
Auburndale, WI 54412
Services at this Location:
- Mon–Fri9 am–5 pm
- Sat–Sun9 am–12 pm
- Free towing inspection
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very awesome customer service best I've had with U-Haul. Prepared helpful and organized. Will go through this location every time.Kari W.
Everything went very well. The process was easy. Myron was wonderful.Darla T.
Very friendly staff and accommodating..ill definitely return for future business!!Daniel S.
Keep doing what you are doingLarry Y.
Myron and Joan were great. Muddy and wet lot with mud footprints throughout back of truck. Office is also in need of a good cleaning.Al S.
Customer did not leave a comment.KEN G.
Customer did not leave a comment.John P.
The gentleman working was very knowledgeable and answered all our questionsRegina L.
Customer did not leave a comment.bill H.
Customer service was awesome. Owner went out of his way to help me find a car carrier trailer along my travel route in a very short time line. Would highly recommend them.Shane W.
Nobody there No reply to voice messageTimothy C.
Customer did not leave a comment.Heather R.
Customer did not leave a comment.Cade S.
Great customer service. Called and checked with us during the move.Sandra G.
Very friendly service, and answered all my questions, great place, and very efficient. Price was very fair.Jesse Z.
Good service,everything was ready to go and fast check out. Very pleasant agent would recommend this location. Heritage Rentals did a good jobEric P.
I was willing to drive an extra hour to be able to rent the trailer on a Sunday. he was able to help me in my son's time of need so we could get his disabled car home. and i appreciate that he also was able to help me when i showed up 3 hours before my scheduled time. note i ordered the trailer at midnight.Arnold H.
Customer did not leave a comment.Eric W.
Customer did not leave a comment.Pete M.
Heritage Rentals helped us again. We used then before and the service was fantastic . No waiting, truck was set to go and we were on the road in no time. Myron went thru the truck with us to make sure we understood everything and he made sure we were comfortable before we left. Thanks again Myron.Kenneth L.
Customer did not leave a comment.Theresa L.
Best service we have ever received at any uhual location. They care about there customers here and go above and beyond to provide top service.briana K.
Myron was very accommodating. I needed a car transport trailer on Saturday and he went out of his way to see that he had one for me. He was ready with it for me when I got there. Great service. Will go there again when I need something.Fred J.
Excellent service Mr. Myron was helpful and he patiently explain how to use the uhaul car dolly. I do recommend this place.Marisol R.
And you are hopeful polite and friendly I really like your serviceerica R.
Super friendly, helpful, knowledgeable, all around good people. Will definitely use them again next time!!Natasha R.
Everything was great. He was very friendly and helped me get the right trailer for what I needed to donick G.
Customer did not leave a comment.Lori B.
Excellent service was provided.Rick J.
Myron was very helpful with getting me the right trailer for the job since it was my.first time will be recommending and using againJoseph B.
The owners were extremely helpful in guiding us to the correct rental equipment. They made the rental process easy. The rental was in very good condition and we had no problems. We would definitely return to this location when we need rental equipment.John S.
So happy with UHaul! Price was low and he helped us pick the safest and easiest option for hauling a small pickup. Went over our steps to operate thoroughly too. Will definitely recommend this location!!Carl H.
The floor of the truck was a little dirty, and there were some toothpick and candy wrappers stuck inside the passenger panel door. These are very minor observations. But overall, the truck was great and worked well.Stephen P.
Heritage Rentals was Fabulous. Had the truck available, clean and ready to go. Great personable service. Highly recommend this locationKenneth L.
I've had the best rental experience from this provider that I've ever hadJohn M.
Customer did not leave a comment.francis J.
Customer did not leave a comment.Madeline W.
Mr. Myron is excellent . He stayed beyond his work hours to facilitate the pickup. I can't thank him enough for his support and kindness. He is a great human.GOKUL T.
Customer did not leave a comment.David G.
Nothing! Everything was perfectWyatt H.
Customer did not leave a comment.Keith P.
Excellent service and excellent customer care.Kevin V.
Owners were the best we have ever encountered. Customer friendly, very informative on equipment and its use. What a great experience. Jim AndersonJim A.
Nothing. Customer service was great and trailer worked perfect for what I needed it for!Payton M.
Customer did not leave a comment.Keith P.
Really nice guy running the place!Jonathan L.
Customer did not leave a comment.Greg K.
Customer did not leave a comment.parker B.
Customer did not leave a comment.Veletta W.
They were extremely helpful and kind. Made the experience very enjoyable.William S.
Amazing thank you!TRACY B.
I did not appreciate having to go 50 miles out of my way to get the equipment, when I had reservations made a month in advance locally!!gary L.
Wonderful owners and extremely sincere! Would highly recommend.Samantha S.
Myron was great to work with. Very friendly and very helpful.Chad S.
Customer did not leave a comment.Mitchell H.
Myron and his wife were awesome! They were so accommodating and friendly. Made renting a uhaul one less stress during our move.KEVIN G.
Very good service I would go back again very welcomingJoshua J.
Everything was great. Will always recommend Heritage Rentals for all moving options.Roger R.
Customer did not leave a comment.Franklin D.
While not a perfect experience, the staff are very friendly and knowledgeable. They are straight forward in making sure you understand U-Hauls policies in a very friendly manner. Would rent again!Nathan U.
We recently needed a small truck to finishing moving. We went out the rental location and we're greeted by Myron. He is welcoming and incredibly kind. We also shared a few laughs while he was going over the truck when I returned it. This will be our go to location in the future.COLEMAN G.
Seriously I was really happy with the whole experience. The truck was very clean inside. Management was very Friendly, helpful, polite and very easy to deal with! Would definately use them again if needed!Patricia F.
Customer did not leave a comment.John V.
Customer did not leave a comment.Robert B.
Customer did not leave a comment.Austin P.
Very goog im very happy for you serviceErlis J.
Very friendly and helpful people. I'll definitely going back when I need a truck or trailerJAMES P.
Very friendly, walked me through how to hookup the trailer, hooked up the trailer for me and made sure all the lights were working before I left. great experienceJEFFREY L.
I really don't see anyway to improve the service or that location at allKeith P.
Customer did not leave a comment.MARK G.
Customer did not leave a comment.MEGAN Z.
Myran is so nice and professional. Very thorough.Bruce U.
Customer did not leave a comment.Marilyn H.
Trailer was clean and ready when we picked it up. The owner was there to assist when we dropped it off. Excellent customer service!John S.
At that location? Absolutely nothing. Great customer service. Very friendly at that location compared to some of the other locations that I have rented a U-Haul from. I'd give it 10 stars if I could.KEITH P.
Customer service is unbeatable; A+JACOB S.
Owners are very nice and helpful will go to them againBarbara G.
Customer did not leave a comment.Ian M.
Customer did not leave a comment.Rami B.
When a customer uses the web site please push the info to the pick up office immediately and do not wait until 48 hours before the pickup time.Joe H.
Customer did not leave a comment.Troy R.
Customer did not leave a comment.Lyle N.
As a repeat customer, I can say Myron is the best (& I've dealt with many U-Haul locations)! He always goes above and beyond and delivers with a smile. It's worth the extra miles to deal with Myron and Heritage.Candis S.
Customer did not leave a comment.Carl M.
Customer did not leave a comment.George E.
Was a great experience and really enjoyed talking with him about cars. Very friendly and a great guy!JACOB B.
Everything was ready on time and in good condition. The manager was friendly and helpful.SAMUEL S.
Customer did not leave a comment.LUTHER B.
Customer did not leave a comment.Timothy H.
Extremely good customer service! He double checked everything before leaving! Will highly recommend location to anyone!MILES L.
We always recommend this U-Haul location to people wishing to rent a moving truck/trailer. The owners are friendly, helpful and knowledgeable when it comes to helping with your moving experience. The location has plenty of room to pick up or drop off your rental. Myron is always friendly and helpful to ensure everything involved with your rental goes smoothly and efficiently. Myron leaves no question unanswered. I would highly recommend using this location for your next U-Haul rental.John H.
Great service! Very friendly and helpful.TODD S.
Myron was so helpful. While I was driving to pick up my truck, a motorcycle accident happened in front of me. I'm a RN so I stopped to help. I was the first on the scene. The scene was blocked off for 2 hours, I had another hour to drive and people waiting for me to drive my car from the U Haul. Myron kept his store open till I arrived at 8pm. He was very kind and very helpful. And I appreciate all of his help. Myron went above and beyond.Susan O.
Owner of Heritage is very friendly and thorough. Highly recommend renting here.Mark S.
Great service - very helpful personnel and easy process. Would have rated 5 stars, but none of the requested changes at the pickup office (extra day on the rental duration, removal of utility dolly and moving blankets) ended up on the final contract. This required an additional interaction with Uhaul via a phone call to customer service (extending the duration) and assistance from the return location staff (removing utility dolly charge).Scott L.
Customer did not leave a comment.Adam H.
Excellent customer service and great business! If we need another uhaul, we will come back to this same business!Edward F.
Myron was exceptionally thorough and very knowledgeable . Very helpful in setting up and connecting uhaul trailer. Would strongly recommend this location!Ken B.
Additional Services at this Location
We have the largest selection of new trucks!
Trailers & Towing
Our cargo and utility trailers start at $14.95!
We sell hundreds of products to make moving easier!