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DANIEL S
Customer Reviews for Hi Ho
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
There are crack pipes for sale on the counter. There are sketchy people all over. I was shaking when I left and did not appreciate the location or having to leave my car there. I rushed back as soon as I could.
AMBER SIt took over an hour (past 5pm) to even get the keys. I had to even help the worker on how to unlock his alphabetical lock. He never conducted a uhaul rental but it took an extremely long time until I was able to drive off, and I still got charged for returning it past the time that I had even walked in to the store. It was a rough horrible experience and thats because I use uhaul often. No dolly like i had requested...different location than where I had reserved. So I had to drive a total of 15 minutes just to get there and ofcourse still getting charged for mileage. I was told I would get a dolly. There was none. I had to go to home depot for one. Questioning if I would use uhaul again...
Chaz G