Customer Reviews for Hidden Valley Auto Body
(U-Haul Neighborhood Dealer)

31 reviews

18720 Putah Ln   Middletown, CA 95461

(707) 987-1036

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(707) 987-1036

18720 Putah Ln
Middletown, CA 95461

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

The lady in the office is so sweet

RANDY W. 
Rating:
5.0

Customer did not leave a comment.

BILLIE S. 
Rating:
5.0

Customer did not leave a comment.

Timothy I. 
Rating:
5.0

Really nice people

James T. 
Rating:
5.0

When I brought the Ubox trailer to the drop off location the manager didn't want it and asked me to take it to Ukiah. Aftrr we he understood what happened he was sympathetic to me. I asked myself why I agreed to this extra hustle, yes hustle, by U-Haul. Realistically you should have compensated my insurance and half fuel costs 324.00 dollars for bringing at U-Haul's request.

robert C. 
Rating:
1.0

It works be better if the assigned truck and key match! It took me 90 minutes on hold with U-Haul to get the key given to me in the lock box but which did not start my truck switched so i could drive the truck only other truck off the lot. Plus, at the last minute I had to verify who I was by means which were impossible at that moment. A picture of my contract? That was on my phone. A picture of my passport? I don't carry that in rural California. The pick up process was a travesty all the way around. Plus, the drop off location in Morgan Hill, which had been offered when I reserved the truck, was no longer affiliated with U-Haul two weeks later. Again I had to spend 30 minutes on hold with U-Haul getting that switched. Then when I finally got to the drop off location (25 minutes out of my way) I was told I had driven over my milage limit. Other than that it was GREAT! NOT! Good bye uhaul

Jon C. 
Rating:
5.0

Customer did not leave a comment.

Debbie W. 
Rating:
5.0

Nice after hours drop off location right next to a gas station to fill up your tank before dropping off.

michael L. 
Rating:
5.0

Customer did not leave a comment.

ROBERT I. 
Rating:
5.0

Customer did not leave a comment.

Kenneth F. 
Rating:
5.0

Easy drop off. Online confusion on my drop-off location (listed different location in another town) but a call to 877 line took care of it swiftly by a very helpful rep. Again, excellent Uhaul customer service.

JOSEPHINE Z. 
Rating:
5.0

Great service!

JAVIER S. 
Rating:
3.0

Not exceptional at all I got burned

Julia P. 
Rating:
5.0

Excellent Service!

RANDY W. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY EDWARD M. 
Rating:
4.0

Customer did not leave a comment.

Connie I. 
Rating:
3.0

I tried to rent in Middletown, computer program was flawed. I rushed to the next location, and was charged 5 and $8 for ins cov and tow, which I DIDNT ASK FOR. WONT USE YOU AGAIN

JOHN O. 
Rating:
5.0

Hidden Valley Auto Body is always amazing and helpful! Just the best!!!

CELIA D. 
Rating:
5.0

Customer did not leave a comment.

Glenn B. 
Rating:
5.0

Customer did not leave a comment.

Scott E. 
Rating:
5.0

Customer did not leave a comment.

Cary L. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL R. 
Rating:
5.0

Customer did not leave a comment.

NICHOLE S. 
Rating:
5.0

Customer did not leave a comment.

Randy W. 
Rating:
5.0

Customer did not leave a comment.

CHRIS S. 
Rating:
5.0

Excellent service - would highly recommend this location!

Sujan S. 
Rating:
5.0

Customer did not leave a comment.

Peter S. 
Rating:
4.0

Customer did not leave a comment.

charles M. 
Rating:
5.0

Customer did not leave a comment.

TIFFANY N. 
Rating:
3.0

Nice folks; easy to work with.

Lisa R. 
Rating:
5.0

Customer did not leave a comment.

Laura O. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top