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DIANA F
Customer Reviews for Hidn Treasures LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The cab was not clean. Beverage spills and floor mats were dirty. I ordered 12 moving pads and was given a wrapped pack. When I opened it at home there were only 6. And there was a light on the dashboard the whole time I had the truck.
NICOLE B🤙🤙
DENNIS VWhen they rented the car dolly to me they didn’t tell me it was going to be an extra amount because they wasn’t going to be open when I brought it back on time. They should have that in there disclosure.
JUSTIN HUnorganized, Need More Training, sent me to 3 different places and wasted my time, terrible experience, but they said they would take care of it for me - We Will See!??
MELISA SThe location was closed, my contract said to call them upon arrival. I called at 11:02am 1/19/25. No answer, left detailed message. Took pictures and attempted to return truck online, unable. Then two days later I am charged $20 for after hours drop off and convenient fee? I believe if a location is unable to accept the return, it should not be an option. Just like picking one up, I had to change locations.
URSULA NGas tank was not full
Mel SUHaul the company needs to stop being so fucking dumb. keep it simple, stupid. The KISS method. Just let the middleman do their thing without all your business bullshit you force us to go thru. What the fuck is wrong with just giving ID and paying for days and miles used? Why the fuck you gotta be so fucking greedy and implement traps? Fuck you UHaul. You used to be a good company. You've let the bullshit fine print process ruin my UHaul experience. I LOVE the guy that did it all for me as I was being a dick about you guys when he was just doing his job. UHaul forces the customer to do WAY too much and give out far too much personal information. Just stop the bullshit. Let the middleman keep it simple. It's America after all. Don't be a dumbfuck UHaul. UHaul business setup - 0/5 stars Hidn Treasures (middleman) - 6/5 stars *extra star for the guy being nice to me and letting me vent about how fucking dumb UHaul is and being kind to me despite my attitude*
Zachary DI was a little upset when I got Charge for 3 days and only had the trailer for less then 24 hours. The charge was 300.00 dollars with no refunds I don't feel that was the right thing to do
Robin A