Customer Reviews for High Road Auto
(U-Haul Neighborhood Dealer)

Rating:

4.0

Professional & very respectful

Rating:

5.0

Amazing to work with

Rating:

5.0

One I learned how to get started, then it was great it took a while! Just not use to hands off yet with things and doing it online! Thank You! Old School!

Rating:

5.0

Not have a cat or dog on property.

Rating:

5.0

These people are just absolutely friendly and helpful! Doing business here is a pleasure and I wouldn’t go anywhere else!

Rating:

5.0

Super people!

Rating:

5.0

Very friendly, efficient people

Rating:

5.0

Easy, Simple, Fast, Efficient

Rating:

5.0

Verify with a call to make sure customers know what to expect when picking up and dropping off. Especially when it's someone's first time ever renting a uhaul.

Rating:

5.0

Good job.

Rating:

1.0

Not charge extra money after you pay to have extra money

Rating:

5.0

Folks at this location were extremely courteous and helpful.

Rating:

4.0

Photos of rental equipment will need to be taken (by customer)if the office is closed. Allow 15-20 extra time for reservation processing and for taking photos.

Rating:

5.0

When I dropped it off no one was there otherwise everything was great

Rating:

5.0

Keep doing what you’re doing because it works. Thanks.

Rating:

3.0

This is just the beginning of my comments! These people had the nerve to turn on the gps location on the 26’ truck we rented and showed up to my son’s home. Asking unnecessary questions and telling us we had just a few hours left to return the truck. First of all they had no right to locate where the vehicle was when I still had the truck and was paid in full until the next night. And then to show up to my son’s house asking questions about the truck and the person they were speaking with knows nothing about my business. And the way they approached him was unacceptable. I paid for my rental everyday that I had it. It was actually $39.95 a day and they placed a $44.34 hold everyday day instead

Rating:

5.0

Thank you. Barbara was awesome. The whole experience was E-Z

Rating:

4.0

When a hand truck is rented ,please tie it to the wall. Not lay it on the floor so it rolls around when driving Thank you!

Rating:

5.0

It was great! No complaints at all! Love renting from you guys

Rating:

5.0

Nothing. All prices were quoted to me before hand. No extra charges. The employees were so nice and helpful. Thank you!

Rating:

5.0

Friendly and informative

Rating:

5.0

During the return process it closed out in the middle of me taking the photos of the truck as asked. I wasn’t sure what to do at this point. i just put the keys back in the box. I wasn’t sure if the final steps. but overall easy process thanks so much

Rating:

1.0

I was charged for gas whenever I turn the truck in with more gas than was given to me.

Rating:

5.0

able to pick up on time and the van was clean

Rating:

5.0

Address needs to be updated on Google maps The people went above and beyond in pouring down rain.

Rating:

4.0

Terrific experience, quick and friendly help renting an enclosed trailer.

Rating:

5.0

Truck was very clean.. Easy access for 24/7 pickup..

Rating:

4.0

The truck I rented would not crank when I picked it up. I got my husband to come jump me off. I didn’t have time to sit around all morning to wait for roadside help. This was inconvenient! This location should crank the trucks about once a week to ensure the equipment is ready to use, This truck had not been used in a while and the windshield was so nasty on the outside-the bug guts would not come off when I tried to clean them while at the gas station

Rating:

5.0

Have a employee on the lot on Saturdays

Rating:

5.0

friendly and prompt

Rating:

3.0

This rating is based on my return site. The people there were rude. We had to park the haul for the as well. Also the moving coming I got from the U-Haul site was a flop. They never showed up

Rating:

5.0

Very nice people very helpfull new to area!

Rating:

5.0

Very nice and friendly people to rent ur next Uhaul From

Rating:

5.0

This place is awesome

Rating:

5.0

Tell them not to worry. This location is friendly fast and professional

Rating:

1.0

She uses everything in her power to rip you off as a customer

Rating:

5.0

These people are amazing. The two gentlemen in the office were great I will definitely be back if I need to rent anything else.

Rating:

5.0

Very friendly and helpful

Rating:

5.0

The check in process is a little long but location is well lit and clean.

Rating:

4.0

One of the better places I’ve ever been to , very friendly and detailed.

Rating:

5.0

Nothing

Rating:

5.0

Staff was very courteous and helpful. Would use them again.

Rating:

5.0

Arrived after work hours, so did not interact with personnel