Customer Reviews for Highway 22 Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Highway 22 Storage

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Jake C. on

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Very nice and helpful people. Liked the location because we didn't have to go downtown.

Michael P. on

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i was unable to check truck back in via phone because i could not access my email account. The assistant was very kind and professional when I called. I cannot remember her name. Thank you,

Paul J. on

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The van as not checked, and we had to deal with thousands of ants! We knew the previous haul was Christmas trees. So we assume that’s what happened. But we were also given a very wet van Would we use UHaul again? Yes.

Jeshua H. on

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Customer did not leave a comment.

Patrick B. on

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You did a great job.

Guadalupe T. on

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Customer did not leave a comment.

Shannon J. on

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The location I ended up at was good; however, it was the 3rd place my reservation was moved to (after reserving months in advance). The equipment I reserved was not available, and this put me into a bit of a bind having to drive all over to get the trailer I needed. When I showed up to the 2nd location, the person at the counter assisted finding me a trailer at another location, but no apology for the inconvenience, or other option for rental was offered. Not good customer service.

Tracy F. on

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Customer did not leave a comment.

bob V. on

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Just great!

Gordon G. on

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Malcolm M. on

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Lee K. on

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Matthew B. on

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Laurel was super helpful and professional

Laria M. on

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They are a bit out of the city. I chose to rent from them because of our storage needs. They met my expectations. Thank you.

Shon L. on

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It was easy to check in and return the equipment. The staff was friendly and very helpful.

roger T. on

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Customer did not leave a comment.

Robert U. on

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Check tires got little down road and found out it had a bubble and later blown on me

Madelon D. on

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Kirk P. on

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The car trailer wasn't pretty to look at, suspect it was pretty old, but it plugged in, hooked on and went to work without difficulty.My Miata was secured to it without difficulty and rode without incident to the destination.

Rory F. on

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When returning there was some problem with your program. it kept kicking her out of your system.

Michael S. on

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Customer did not leave a comment.

Brittney W. on

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Wait time for 1-800 is horrible. Getting app to work when trying to return uhaul was extremely difficult.

Malcolm M. on

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The fuel charge is BS, I made a comment to the person renting the truck that the fuel gauge was less than half but I was in a hurry so did not get her to change it. A 15' uhaul truck gets 10 MPG and I added 2 gallons for driving 22 miles.

Lisa W. on

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Customer did not leave a comment.

jordan P. on

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One of the easiest rental experiences I’ve ever had. The truck was okay, but it got me to where I was going.

GENE A. on

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Inform them that the trucks have a deceleration protocols when going downhill.

Richard B. on

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Laura E. on

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The truck was in excellent condition and I was worried it wasn't clean enough on return! They were great!

MICHELLE H. on

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I didn’t have a problem with my location pickup. I had a problem with customer service on the corporate side. I booked my return location and received a voice mail saying I couldn’t return it there. They changed my contract in they system without talking to me. Jessica from scheduling should be fired. Rude. I don’t think I will ever do business with u haul again.

John S. on

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John W. on

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Customer did not leave a comment.