Make sure all damages of truck are clearly marked for there be no worries for customers renting the equipment. I didn’t see no clear markings on the truck for prior damages upon that truck. I had to cleanup after someone else’s mess inside the truck. It’s not my responsibility cleaning up after others nor having to accept a truck in that condition! When I turned the truck in that afternoon. I made sure to inform the employee that receiving the truck about that truck needs to be marked. He told me he would take care of it. I hope so. That could cause a customer to experience a bad experience and cause some issues for people not doing their job. Other than those issues there should be someone at all rental pickups to clear up all issues without experiencing such inconvenience and worry upon customers. Thanks
David I
Customer Reviews for Highway 90 Storage
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No one available. I called the posted phone number and was told that they were a kiosk and that I would need to call 1-800-uhaul. I took pics of the truck to cover myself. I left the back of the truck much cleaner than the way I found it. I also left much more gas in it than when I got it. I was told I would get a credit for that, which I did not. My overall experience was absolutely not good. This was the first time using Uhaul in years and if this is any indication of your way of doing business, I will not be using you in the future.
JERRY CThe lock on the back of the truck was jammed into place. I could barely get it off of the hasp and had to transport my belongings without the benefit of a lock. I left the lock in the truck when I returned it. So a beneficial Improvement would be to provide a lock that actually works that didn't require a crowbar to install and or remove!
Tony HThe pickup and drop off process is to long. By the time you have to completely ALL those steps it’s taker far to long. Also the lock on back of truck was a pain to get off. I actually cut my thumb trying to get it open and last the drop off box wasn’t clearly stated where it was.. over all I will use person to person face to face contact next time.
Jeanette BThe pickup was a nightmare the price was ridiculous. I had no doley. No brackets in the uhaul to hold straps. It was terrible.
Jane E