Very helpful!
Carey K
Customer Reviews for Hill Country Feed & Supply
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The gas level was incorrectly reported at pickup by 1/8 of a tank and the left rear tail light and blinker did not function, resulting in several very close traffic incident situations on the interstate, because the blinker indication inside the truck appeared everything was ok. I did not check the truck at the pickup location for the blinkers and lights working, because I called ahead and they told me the truck was all checked out and ready to go. I found out about two hours into a 14 hour trip that the blinker and tail light was not working. The way I found out was very stressful, embarrassing, and extremely uncomfortable. Other than the aforementioned issues, the truck was comfortable and ran well. Were it not for the lights not functioning, this would be a 5 STAR/EXCELLENT rating.
WILLIAM HI had a great first time experience. All the staff members were nice polite and made my rental easy.Very satisfied! Thank you!
SONJA FProvide a dollie and some straps
ISMAEL RNothing, y'all were great! Thank you so much!
TAYLOR RThe staff at Hill Country Feed are always so amazing.
MELONI RThe staff at Hill Country Feed are always so amazing.
Melani RNothing, y'all were great! Thank you so much!
TAYLOR RProvide a dollie and some straps
ISMAEL RI had a great first time experience. All the staff members were nice polite and made my rental easy. Very satisfied! Thank you!
SONJA FIt was quick, easy, and a good experience for the rental.
KARI BEveryone there is super friendly and very professional they went above and beyond thus making the experience pleasant
JOHN PI will never use your mobile service to pick up a vehicle again. I will pay twice the rental fees at a competitor, if needed.
chris bGreat staff . Smooth processing.
UPENDAR YAmazing service
Carol TThe online vehicle pickup and return process is terrible. I will not be using u-haul again for this reason.
Jeff WMy receipt stated I didn’t return at a half tank of gas but I drove the truck less than 6 miles and still put gas in it returning to a half tank of gas.
THOMAS CNice facility
MYRA SBut note, it was closed on Labor Day and the iPhone U-Haul site isn’t as navigationally friendly as maybe the app. But the location had a camera and they were helpful as well as the U-Haul rep. After all that it was minutes. Now that I know I’d do that location again without hesitation.
Matthew BManager Patrick Weeks awesome and very helpful.
STEVE TGreat place to rent from. Nicest folks ever.
DouglasGerald STony and Patrick took care of my needs and my move went flawlessly. Great service guys.
Dennis G