Customer Reviews for Hill Country Outdoors

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Hill Country Outdoors

Overall rating:

jud W. on

Rating:

I paid for everything up front. Kim was great. Two days later, I was charged an additional $103. I called to get an explanation. Caden, the representative on the phone was great to work with. I was over on miles by 11.5, so a charge of $11.39 is fair. He was able to refund $80. He couldn’t explain why I was being charged for $23 instead of the $11.39. Hey corporate Uhaul, fix your system. Don’t lump a bunch of BS fees/charges into “rental fees” or whatever the line item is. $12 dollars isn’t much, but say they rent 1000 trucks a day, that’s overcharging $12,000 a day with no explanation. (adds up to over $4,380,000 per year)

TOM C. on

Rating:

The young man Caiden I believe Wes extremely friendly polite and helpful.

Brian S. on

Rating:

Not good public relations