Customer Reviews for Hills Tire and Lube

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Hills Tire and Lube

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Stacey L.
Rating:

Was closed when I dropped off. The neighbors across the street helped me with my trailer

Bradley S.
Rating:

The service was great, the lady that helped me,waited after hours for me to go to an atm, most appreciative

Nakirria O.
Rating:

Customer did not leave a comment.

Hannah K.
Rating:

Everything was great, the lady that helped me was so nice.

Sharon W.
Rating:

Customer did not leave a comment.

Averi-Alexya B.
Rating:

Customer did not leave a comment.

Katrina B.
Rating:

Customer did not leave a comment.

Amber D.
Rating:

Customer did not leave a comment.

jennifer M.
Rating:

The staff were friendly and helpful!

JASON R.
Rating:

Customer did not leave a comment.

Assidy T.
Rating:

Customer did not leave a comment.

Tartanisha B.
Rating:

Customer did not leave a comment.

Robert R.
Rating:

Customer did not leave a comment.

Jamie H.
Rating:

Have a back up plan if the system is down.

Terry T.
Rating:

Customer did not leave a comment.

Eddie M.
Rating:

I love these people, they always find a way to help me.

James C.
Rating:

Customer did not leave a comment.

Terence S.
Rating:

Customer did not leave a comment.

DOMINIQUE B.
Rating:

Customer did not leave a comment.

Haskell M.
Rating:

Customer did not leave a comment.

Arielle B.
Rating:

Customer did not leave a comment.

billy H.
Rating:

Very nice people

LANAI W.
Rating:

Customer did not leave a comment.

Russell J.
Rating:

The Hills were incredibly helpful and kind. Best U-Haul I've had.

Edgar H.
Rating:

Love everything

John S.
Rating:

Customer did not leave a comment.

John S.
Rating:

Customer did not leave a comment.

Lucian S.
Rating:

I ended up at this location because they had the size truck I needed and I appreciated that they were proactive in meeting my needs and they were friendly. They were able to change my drop off location (or at least said they could) after I requested a different drop location than what was auto selected online. The change in location became a problem for drop-off but I don't think it is the pick-up locations fault.

Tyeshah W.
Rating:

Service at Hills Station was superb!

Sandra D.
Rating:

Nothing Hill's was great, no complaints!

Fredrick O.
Rating:

Wasn't rude but wasn't friendly eather

Patricia F.
Rating:

Customer did not leave a comment.

Daphne G.
Rating:

I have been pleased every time I have needed a I haul.

curtis B.
Rating:

None---the personnel at this location was the most courteous that i have ever experienced at U-haul. i will strongly recommend to anyone.

Raymond F.
Rating:

Customer did not leave a comment.

Will S.
Rating:

The Hill's are a customer-focused special team. Flexible and professional. Fair.

James M.
Rating:

Customer did not leave a comment.

Dalyceeia M.
Rating:

Customer did not leave a comment.

John B.
Rating:

Hills oil met me on a Sunday and was very informative and professional

Annie M.
Rating:

Customer did not leave a comment.

Lanie S.
Rating:

Customer did not leave a comment.

Joel S.
Rating:

This facility helped us when we our truck broke down 1/2 way to our destination. The man that helped went above and beyond to help with our situation, we would recommend to anyone in the area

Jimmy W.
Rating:

Customer did not leave a comment.

Alexander B.
Rating:

Very friendly people, who were very helpful in explaining our rental options. If I ever need to rent another Uhaul, this is the location I'm going to.

Mary J.
Rating:

Customer did not leave a comment.

Iana D.
Rating:

Online truck return very easy and quick

Tamay W.
Rating:

the lady that helped us was very nice and helpful. We had a great experience.

James M.
Rating:

Mr. and Mrs. Hill are very friendly and understand the importance of great CUSTOMER SERVICE.

Richard G.
Rating:

Customer did not leave a comment.

Richard G.
Rating:

Customer did not leave a comment.

LEONARD M.
Rating:

Customer did not leave a comment.

Edgar H.
Rating:

It was all good

ALEXIS G.
Rating:

The staff was Friendly ,helpful.

dennis B.
Rating:

DROPPED THE TRAILER OFF AFTER HOURS.

LaJoyce S.
Rating:

Customer did not leave a comment.

Lisa G.
Rating:

Very professional Service, Kind friendly informative. Equipment in excellent condition. Thank you.

Edgar H.
Rating:

Customer did not leave a comment.

Sandy G.
Rating:

Customer did not leave a comment.

Karen C.
Rating:

Customer did not leave a comment.

STUART A.
Rating:

Customer did not leave a comment.

Garon S.
Rating:

Customer did not leave a comment.

Grambling State U.
Rating:

They r the greatest. Thanks for the nice new trucks.

Meredith F.
Rating:

Customer did not leave a comment.

Glenn H.
Rating:

Customer did not leave a comment.

Michael P.
Rating:

The owners of this location were very friendly and helpful. They went above and beyond to make my experience great.

Arthur H.
Rating:

Customer did not leave a comment.

Victor M.
Rating:

Great people and service.

Mary F.
Rating:

No need for improvement

Denise W.
Rating:

Customer did not leave a comment.

cc W.
Rating:

It's 2016. Given the expense of the rental and that one isn't reimbursed for returning one early OR given unlimited mileage, one would expect long-range one-way trucks to have some sort of cruise control, however basic it might be. Power windows and locks one can live without. It is physical burden to have to fight with a 15,000lb vehicle over hills & mountains and not be able to rest when conditions allow. Again in reference to one-way/long-distance vehicles: why not offer diesels? In-town, perhaps gas engines have some advantages in terms of pollution and convenience. On long trips, however, the better MPG would be attractive and its availability isn't an usually issue while traveling on interstates.

Gerald K.
Rating:

Customer did not leave a comment.

KENNETH M.
Rating:

The Hill family was quick to take care of us! Very professional!

Rick B.
Rating:

Excellent service! Job well done, keep the good work!

John M.
Rating:

Customer did not leave a comment.

Clayton H.
Rating:

The lady that I dealt with was very nice. This location was the only Uhaul provider in the area that had a tow dolly. My experience was positive.

Jeff C.
Rating:

Very friendly, thorough and fast. Will definitely use this location in the future.

dan H.
Rating:

Customer did not leave a comment.

GLEN R.
Rating:

The Manager was very nice and helpful, the equipment was also exactly what I needed. Thank you!

Klay K.
Rating:

Customer did not leave a comment.

TREVOUR S.
Rating:

Customer did not leave a comment.

LARRY J.
Rating:

Nothing

Jessica Y.
Rating:

The people were VERY rude to myself and my husband. We had a rental scheduled for 2 weeks in Monroe (we are from Shreveport) so we drove 2 hours to location to be told literally 2 mins before we got there that our vehicle was not returned (they knew for days before that it was not returned). We were then told our only option was to drive to Grambling which is 40 miles back towards Shreveport to get a rental. We got there at 9:08am and the lady kept saying well we don't open until 9 and I havent even called y'all to come pick the truck up. The man in the office with her was also very rude to my husband who ended up having to go outside so he wouldn't have to deal with these people. **side note: the truck was very nice and new almost 5,000 miles on it. We had no issues with it. It was returned before our time was up.**

Robert S.
Rating:

Customer did not leave a comment.

GAIRY G.
Rating:

Customer did not leave a comment.

DAPHINIA K.
Rating:

We were very pleased with the service. The truck was waiting for us when we arrived and we received instructions what to do to drop the truck off.

Lederrius G.
Rating:

Customer did not leave a comment.

EILEEN S.
Rating:

Customer did not leave a comment.

Brandy B.
Rating:

smile a little more. Very professional!!

ED P.
Rating:

Customer did not leave a comment.

Theresa E.
Rating:

Customer did not leave a comment.

JOHN B.
Rating:

They were EXTREMELY helpful going as far as opening early for us to pick up the truck and trailor! Also explained everything thoroughly and made themselves available for any questions we had later that day. Very helpful, wonderful people!

BRYANT M.
Rating:

Customer did not leave a comment.

EDWIN T.
Rating:

Customer did not leave a comment.

ANTOINETTE S.
Rating:

Customer did not leave a comment.

Mary C.
Rating:

Customer did not leave a comment.

JN AUTO S.
Rating:

Customer did not leave a comment.

STANLEY N.
Rating:

the pickup location was changed three times in the few days before pickup was scheduled. this location is a small garage, much further from my home and from the original pickup location. the proprietors were friendly but the location was hard to find. my primary complaint was that the location was changed, even a few hours before pickup.

CHEMIA H.
Rating:

My gas hand was not on full & was documented that it was. I was charged an extra fee, that is my only problem.

LEONARD M.
Rating:

Customer did not leave a comment.

HENRY O.
Rating:

Very friendly/nice staff. Would be better if there were more moving trucks available for rent at this location.

No reviews have been submitted for this location.

Back
To Top