Truck had 1/8th tank of gas, was dirty. Found out the heater did not work and there was a battery charging issue as the engine dragged when starting.
MICHAEL R
Customer Reviews for Hilo Collision Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Good service excelente
Sonia AIt was very hard to put in Gas it stop a lot trying to put in gas.
PHIL WElijah was so helpful with accommodating me for the 2 days I needed the rental
CHERYL RExcellent experience... we will be a return renter
Enrique MExcellent customer service and very friendly staff!!
Arleaser PQuick and easy from start to finish!!
jim vThe pickup truck was in good shape, but there was some sort of white powdery stuff on the floor on the passenger side. The woman who processed the paperwork was very nice.
Karen GTire sensor was showing low pressure when we picked it up. Had to add air on our own time and extra mileage. Ended up having to pay for extra miles on rental also.
David LMore friendly service.
Danielle JI wanna pet the dawg
Luis CU-Haul changed our pickup location. Then at the pickup location they didn't have our equipment available. Then when we went to drop it off at the drop off location, they said no you don't drop it off here you drop it off up the street. At the drop off location the gentleman was very nice but it took him a long time to process a customer
catherine pNothing the service was good
Emelia AThey were great
BRIAN BEquipment was in very good condition and I had a great experience with this location. Very pleased.
Ross TThank you
CLIFTON CEli was great and very professional. Thanks jh
james hBest experience ever.
ravinder r$41.00 for less than one hour and less than 10 miles is bullshit, will never rent from u-Haul again
Catherine BI like that the van was up to date with technology. My only concern was that I didn't see or smell any cleaning tools are chemicals being used on or for the van when I was waiting for the van. I did smell a strong smell of weed..... I did disinfect the van when I got home. I would 100% rent a van from this location again.
TIMOTHY WGreat service and very easy to di
Sandra RGood staff and well trained.
Christian H