Customer did not leave a comment.LESLIE B.
Customer Reviews for Hitch World
(U-Haul Neighborhood Dealer)
Pinellas Park, FL 33782
(90 Ave and 66st at R/R crossing)
Services at this Location:
- Mon-Fri: 9 am - 5 pm
- Sat: 9 am - 1 pm
- Sun: Closed
- Free towing inspection
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Jason G.
Super friendly, very accommodating, and excellent service. Thank You Very much....Ron H.
Customer did not leave a comment.kathleen H.
Customer did not leave a comment.Gregory L.
The manager on Friday morning was very helpful.ROCK T.
The gentleman at71st ave. Didn't have large truck he told me go to 66 th St great guyHECTOR V.
Customer did not leave a comment.Catherine T.
The most professional, knowledgeable and honest dealer I have ever worked with.Jeffrey C.
Customer did not leave a comment.Megan H.
Tim was great in answering all my questionsjohn P.
I filled the tank and was only given a half a tank of gas maybe a credit when it's filled and you are given more gas then was in it when you leftSalvatore R.
Best service ever..... They took care of my needs and did it promptly and professionally. They saved me a lot of time..Ron H.
I rented a truck from hitch World through U-Haul.com I drove from hitch World to my old address at 6821 70th Ave. N., Pinellas Park Florida which is 1.3 miles the truck sat until approximately 3 PM when we loaded it up and drove over to 16436 Verona Avenue in High Point area of Clearwater FL.. which is 7.4 miles from my old house.. from Verona Ave I drove the truck back at hitch World by 4:59 PM which is 6 miles I wanna know how in the hell they trying to say I use $89 worth of mileage at this point I'm calling corporate I'm calling channel 8 on your side I'm going to get every single family member involved in the move and witnessed the truck and how long it sat still until we actually moved the household items the fact it was also returned on full for the gas.. there no way in hell I should have been charged over $150 .. this is fraud and I will not allow someone to overcharge me by false info .. if I have to contact the people in charge of street cameras that can verified route and times that proves the traveling distance I surely will do just that .. by then I will have obtained a lawyer .. I work my ass off for every penny and you can guarantee every penny is accounted for!!!! My number is 727-600-7811 I strongly suggest someone contacts me immediately with a correct resolution ASAP I estimate approx $70 no More than $80 max ... I am livid .. all while trying to stay respectful I don't play about my money Sent from my iPhoneChevonne M.
Be Clear about costs. $19.95 per day van cost me $95peter N.
Customer did not leave a comment.Tevian R.
Customer did not leave a comment.Milena M.
Customer did not leave a comment.Laura T.
Customer did not leave a comment.Tabitha S.
The gentleman were nice and very helpful. I'll definitely rent from them againTony B.
Customer did not leave a comment.andrea E.
only needed van for 1 hour. might try a rental tor 2 hours, or maybe by the hour with a minimum chargerobert B.
Approval process was very time consuming and cost me more in the long runKatherine J.
Friendly and fast â€“ couldn't ask for better service .Mark S.
Customer did not leave a comment.danelle S.
Customer did not leave a comment.Ashley B.
Customer did not leave a comment.Suzanna A.
Great Service. Easy in and easy out. It doesn't get any better.Jack L.
Customer did not leave a comment.PATRICIA H.
Customer did not leave a comment.Desery C.
Customer did not leave a comment.Candi F.
Customer did not leave a comment.Marshall E.
Customer did not leave a comment.Oktay V.
it was pouring down rain when we picked up this uhaul to move from this location to my trailer @ 7335 79th ave n, pinellas park 33781, to 9790 66th st N pinellas park 33782 and drove back to the uhaul location. We moved a fridge that we couldn't fit in the uhaul trailer that we rented from the starky location on the same day. We returned the truck in a couple of hours but of course the location was already closed. We drove maybe 5 miles round trip and i was charged for 20 or something like that. i called and talked to the location and was told he would look into it. this should of been a short little $40 rental and i paid close to 80 for it. I am not happy. We have rented from uhaul 3 times in the last 2 weeks to move our stuff to storage and then into our apartment which is why we moved my fridge to my moms house. I got ripped off all because of the weather , you should be able to trust the uhaul employees to write down the correct information this is very sad they are making money by ripping people off. i am very unpleased and will never rent another truck not even to move something 5 miles if im going to be charged $ 80 to do it.Tosha W.
No improvement necessary. Representative from Uhaul was not available at the time, but the young man I spoke with there was polite and helpful. Overall, my Uhaul rental experience was great!Linda B.
Customer did not leave a comment.Sara R.
Customer did not leave a comment.scott G.
Customer did not leave a comment.Robert L.
Nothing that I'm aware of.Very satisfiedPat B.
everything went smooth, although you have a location less than a mile from my house and it would have been easier to be able to drop it off there without the extra chargeLouise M.
Customer did not leave a comment.Shawn M.
All the moving pads seemed to be dirty. Some covered in grease or oil.Shannon A.
Customer did not leave a comment.Deborah P.
Customer did not leave a comment.MARIE L.
They were friendly and professional. Easy to access and return. It went well.Thomas B.
Customer did not leave a comment.bryan T.
There were many problems with the u-haul program at the dealer. Please improve your software for extended dealers.Bruce B.
Customer did not leave a comment.John M.
Not a thing. The customer service was excellent. Friendly and helpful. Made the whole experience of having to move in 90 degree heat much nicer.Marcella B.
They were very helpful even though the rental couldn't be processed in advance because of loss of power from Hurricane Irma. All worked out great in the end.Daniel T.
Customer did not leave a comment.Mikhayla M.
Had a flat tire in Georgia and a tire blow out in North Carolina. The only possitive was your road service responded in a timely manner.karen L.
Lights stayed on when car was shut off. Wiring issue that nobody knew about. Every time I stopped, I had to unplug the trailer lights then plug them back in to continueRobert B.
Customer did not leave a comment.Arthur T.
Customer did not leave a comment.Regina P.
Customer did not leave a comment.Marlo M.
Customer did not leave a comment.Sharlene S.
See comment under pick up location of surveyDick H.
Customer did not leave a comment.Gabriel C.
Customer did not leave a comment.Carol K.
Not a thing...fantastic experience!DAVID K.
We were late to pickup. No problem. Paperwork, etc went smoothly. We were on our way quickly.ROD AND JACQUELY B.
Customer did not leave a comment.Christopher F.
The proprietor worked with me to provide a good and affordable deal for the holiday weekend.Ray H.
Customer did not leave a comment.Sharon S.
Customer did not leave a comment.Mary F.
Customer did not leave a comment.Ronald B.
Extremely friendly staff and the online customer forms made the time at the counter minimal which led to maximum productivity for the day!Jordan M.
Customer did not leave a comment.James H.
Provide information if the drop-off site accepts 24 hour drop offsSHERRY D.
Fantastic people & great service. I will not go anywhere else moving forward to rent a u haul. Thanks, Jennifer SteeleJENNIFER S.
Customer did not leave a comment.ROBERT B.
Very helpful friendly serviceZACK T.
Hitch World went beyond my expectations. They hitched up the trailer and gave me helpful hints on driving with a trailer which was invaluable since this was my first time. They also gave me a phone number to call for emergencies (instead of internet site) since I was going to be on the road without a computer. Thank you.jeanette S.
Customer did not leave a comment.THOM B.
Customer did not leave a comment.Katherine B.
Customer did not leave a comment.SARA S.
Customer did not leave a comment.karen B.
The guys at Hitch World were great! They even connected trailer to our truck for us. The last place we rented from we had to find the trailer and pick it up and hook it up. It was so easy !JESSE R.
Customer did not leave a comment.Christopher G.
Improper procedures were used when checking in the trailer I returned and therefore I was accused of not returning the trailer.Stephanie F.
Customer did not leave a comment.Christopher G.
well...i reserved a 10' truck, but was given a 26' truck instead. I was not happy with this...but the counter guy took care of me decently. So...I guess I rate the experience an 8 out of 10.Dale W.
Excellent serviceMERCY H.
Customer did not leave a comment.WILLIAM T.
Customer did not leave a comment.William M.
Customer did not leave a comment.BOGDAN S.
Customer did not leave a comment.raymond C.
Customer did not leave a comment.Norma E.
Customer did not leave a comment.ROBERT J.
I was told i could drop the trailer off at any uhaul location. I chose a place two blocks from my move in location. It was litterally a 1/4 mile away from my apartment. It was located at 9300 49th st in pinellas park. When i attempted to drop it off around 11pm i had just got the trailer unhooked from my truck when a man came out of the building half dressed. He was yelling at me from the door of the buding. He told me that i could not leave the trailer there and that the county would not allow it. I argued with him for a few minutes about the drop box and why it was even a uhaul authorized drop off location. He refused to lete leave it there and told me that i had to take it somewhere else. I think the man was living inside the business at that location. So i had to hook it back up and drive around till i found another location to drop it off at. I found 9033 66th st in pinellas park and it was closed ofcourse, by this time it was 1/4 till midnight I droped it off without any further issues. UNTILL that weekend i got a call on the 13th or14th of sep when a woman called me from uhaul inquireing when i would be dropping off the uhaul. My heart skipped a beat and i thought to myself, here we go! I explained her everything i just wrote and she said she had no record of me dropong it off and had to call the place i had dropped if off at. It was called hitch world. I never heard back from her and i just got the email today the 20th of sep with my receipt and this questionnaire. So that was my uhaul experience. I was worried for the last week or two that i was going to be charged for having it for an exstended period of time. I cant understand what took so long for the uhaul to be processed back but it shouldn't have taken two weeks.GENNARO C.
Customer did not leave a comment.Preston P.
Customer did not leave a comment.amber S.
Hitch World Staff went above and beyond to make this an awesome experience for me. I will def be using them for all future business.RYAN C.
There were no problems in Pinellas Park.DENNIS F.
Customer did not leave a comment.DEBRA R.
Customer did not leave a comment.SEAN G.
Great customer service. Great staff.Joseph D.
The representative Tim was awesome and helped me all throughout my rental.PERA P.
Customer did not leave a comment.Karen S.