Customer Reviews for Holdenville Auto Sales
(U-Haul Neighborhood Dealer)

108 reviews

200 N Hinckley St   Holdenville, OK 74848

(405) 379-5012

Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(405) 379-5012

200 N Hinckley St
Holdenville, OK 74848

Services at this Location:

Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

JACQUIE H. 
Rating:
5.0

Friendly Folks, ready to help with any information. Explained processes very well like what to do if there was a dead battery due to a cargo light being left on, flat tire etc. Offered insurance which we took and recommend. Equipment fit our needs and worked very well. Don't let the size of this location fool you, These guys know their stuff and have their "A" game on!!

gregg D. 
Rating:
3.0

Customer did not leave a comment.

George K. 
Rating:
5.0

Customer did not leave a comment.

Peggy P. 
Rating:
1.0

The vehicles are parked below trees so the windshields are covered in sap which makes it hard to see, I was missing the appliance dolly I was supposed to have so I spent about an hour on the phone with U-Haul trying to locate one...which was at the owners personal gas station and pretty dirty...you have to return the vehicle down a narrow alley filled with debris and make a very difficult turn into the return location passed a bunch of old water heaters. My experience was so bad I'll try another company next time.

Steven S. 
Rating:
4.0

Customer did not leave a comment.

helna F. 
Rating:
4.0

Customer did not leave a comment.

Randy H. 
Rating:
1.0

Very dangerous to even be walking around.

Pauline T. 
Rating:
4.0

Customer did not leave a comment.

Jolene C. 
Rating:
1.0

Customer did not leave a comment.

connie C. 
Rating:
5.0

Customer did not leave a comment.

Martha D. 
Rating:
1.0

Be there when the reservation is made.

David S. 
Rating:
3.0

I was quoted approximately 115-150. Total price ended up being 218.00 which is quite a difference. I was told to call the 800 number and their the ones that charged me that much. I explained that wasn't the same price that I was approximately quoted, but they didn't care. Everything else about the experience was good.

Kelly T. 
Rating:
1.0

The man at the uhaul in holdenville oklahoma double charged my debit. Then i had call bank to disput it because uhaul wouldn't refund me. I dont advise anyone to use this location worst moving experience EVER!

falen W. 
Rating:
4.0

Customer did not leave a comment.

Jake W. 
Rating:
1.0

The guy was rude on the phone and the place was trashed. No one was there had to find the key drop box in the lot next door.. And was charged extra charges that was complete b.s

Willie B. 
Rating:
5.0

Customer did not leave a comment.

Russell P. 
Rating:
5.0

Customer did not leave a comment.

Kayla U. 
Rating:
5.0

He was very helpful, friendly and efficient...by FAR the best location I have ever been to!

Darla C. 
Rating:
5.0

Customer did not leave a comment.

david H. 
Rating:
3.0

Customer did not leave a comment.

robert F. 
Rating:
5.0

Customer did not leave a comment.

Kennith C. 
Rating:
5.0

Customer did not leave a comment.

Kennith C. 
Rating:
3.0

Customer did not leave a comment.

Colton H. 
Rating:
3.0

Was charged 2 extra days rental for no reason.

Beth J. 
Rating:
2.0

The place itself was very cluttered and not clean. We had to stand out in the cold while he did paperwork from his phone. He wasn't thr

Gayla S. 
Rating:
2.0

Customer did not leave a comment.

Michael P. 
Rating:
4.0

Friendly staff. Dropping off the U-Haul auto transport was easy and quick.

Tim O. 
Rating:
2.0

The battery was dead. The owner had to jump start me. When I got to my location to load my goods the truck would not restart. I charged the battery but this failed to work. the battery would not maintain a charge. this turned into a VERY POOR experience driving to my new location!!!!!!!! I will have trouble recommending U-Haul to friends and family. This was very poor business.

David H. 
Rating:
5.0

The app is horrible..I prefer person to person on something like this...app has issues. I will b deleting and not using again

Mike B. 
Rating:
5.0

Great Service !

Monty L. 
Rating:
2.0

Could not figure out where to drop off truck. Then I was charged for fuel after dropping the truck off with same level as I picked it up. I have a pic showing drop off level and expect a refund.

Kenneth B. 
Rating:
5.0

There was no windshield washer fluid and the wiper blades need to be replaced.

Martin O. 
Rating:
1.0

I made the reservation online so the above answers are not regarding the location. I ordered a 26 foot truck from Holdenville. When I received my conformation, It said Seminole so I called and explained that that would add an hour and 60 miles to my move. I was told I could only get a 20 foot from Holdenville. I called the 800 number and confirmed the day before. When I got there the gentleman in Holdenville wasn't made aware of my reservation so I had to wait for him to check in a truck. We were luck he had one there. I had also reserved a package of furniture blankets witch weren't there so the agent in Holdenville took that charge off. The gentleman at the Holdenville site was very gracious. However the communication with him from the main office was deplorable. When I made the reservation online I should have been told that there wasn't a 26 foot truck available at the Holdenville sight. we wound up having to make 2 trips. Blankets are needed to protect furniture when you move. The U-Haul communication is awful. I wasn't properly informed and neither was your agent. This does not make for good business at all. This lack communication can cost a company money through loss of customers.

Elizabeth R. 
Rating:
5.0

Customer did not leave a comment.

James G. 
Rating:
5.0

Customer did not leave a comment.

Robin I. 
Rating:
3.0

The vehicle handled poorly! Out of alignment or something. Front end shook bad and was not easy to drive.

SETH K. 
Rating:
2.0

Customer did not leave a comment.

Robin I. 
Rating:
5.0

Customer did not leave a comment.

sarah A. 
Rating:
3.0

Customer did not leave a comment.

Deshawana M. 
Rating:
2.0

Where the trailer was parked was extremely difficult to get hooked up and pull out of. The trailer was parked in the front yard of an old house - you had to go over the curb or at a sharp angle to get lined up and back up pull forward several times to get out when hooked up. The trailer was a very old trailer and the lights would flicker when going down the road.

JEANNE D. 
Rating:
3.0

Customer did not leave a comment.

lucretia R. 
Rating:
3.0

Customer did not leave a comment.

Donald P. 
Rating:
2.0

This location is part of a garage with several old/junked cars around. The lot was jammed with U-haul equipment and we had to back the trailer in off a back narrow alley. Upon dropping the trailer, the man on duty left the premises and we received no acknowledgement that we had dropped the trailer off.

Brian K. 
Rating:
3.0

Customer did not leave a comment.

Tracy P. 
Rating:
5.0

Customer did not leave a comment.

Melissa W. 
Rating:
5.0

Customer did not leave a comment.

Phyiyillis J. 
Rating:
3.0

Customer did not leave a comment.

william W. 
Rating:
3.0

Customer did not leave a comment.

cheryl P. 
Rating:
3.0

The guy was busy at another bus. that he has so we had to wait for him. But when he got there he was fast an helpful

John H. 
Rating:
5.0

Your rep met and exceeded every need that I had.

DAVID L. 
Rating:
3.0

Customer did not leave a comment.

charlie B. 
Rating:
1.0

The guy wasn't even there it took 45 mins to get ahold of the guy. We we're late to the house for the movers and had to pay another 100 to them. I was very pissed off.

Tara M. 
Rating:
3.0

The self pick up was supposed to be for 7 am. Didn't get in truck and on the road till about 830. Was compensated, but something for you to check on...

Nicholas N. 
Rating:
5.0

Cameron is so helpful and easy to deal with. I highly recommend his store!

LISA L. 
Rating:
5.0

Cameron was awesome and great to deal with. He was very personable and professional. I will use this location again in the future.

Kelvin O. 
Rating:
2.0

Enough said.

DAVID L. 
Rating:
5.0

Customer did not leave a comment.

edward C. 
Rating:
5.0

Customer did not leave a comment.

Hasit P. 
Rating:
5.0

No improvement needed. Owner of pickup location was very helpful and efficient.

JENNIFER D. 
Rating:
4.0

Customer did not leave a comment.

Corene P. 
Rating:
5.0

good service, nice folks here

DYLAN B. 
Rating:
5.0

Customer did not leave a comment.

Barbara H. 
Rating:
3.0

Small used car operation with U-Haul as a sideline. Office is jumbled with pictures of old cars, vintage license plates and other car related items. If you are an "old car" person this location will appeal to you.

Kenny T. 
Rating:
5.0

Customer did not leave a comment.

Kim F. 
Rating:
3.0

The U haul was dirty. I was charged for a service that I did not ask for.

Josh W. 
Rating:
4.0

Area around building is small for space to move around. Limited space for loading and unloading or parking at this site. Guess I'm use to more room to move around and accommodate several customers or at least three at same time.

Ed M. 
Rating:
5.0

Very helpful and nice.

pat W. 
Rating:
5.0

Customer did not leave a comment.

Arliss F. 
Rating:
5.0

Customer did not leave a comment.

mark N. 
Rating:
3.0

Customer did not leave a comment.

Roy R. 
Rating:
5.0

Customer did not leave a comment.

CATHLENA ANN S. 
Rating:
5.0

It was the best rental experience I've ever had with a move.

CATHLENA ANN S. 
Rating:
4.0

Everything was great

betty B. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
3.0

We did not drop off the equipment as it broke down before reaching our destination.

leah H. 
Rating:
5.0

Very easy to deal with-in and out-no hassle.

jeanie M. 
Rating:
4.0

Customer did not leave a comment.

robert L. 
Rating:
1.0

Customer did not leave a comment.

MYRON G. 
Rating:
4.0

Customer did not leave a comment.

judith M. 
Rating:
5.0

Customer did not leave a comment.

Landon H. 
Rating:
4.0

Customer did not leave a comment.

EDDIE M. 
Rating:
5.0

Customer did not leave a comment.

EDDIE M. 
Rating:
5.0

Small location but well managed.

LANDON H. 
Rating:
5.0

Customer did not leave a comment.

Glen R. 
Rating:
2.0

Customer did not leave a comment.

TONYA G. 
Rating:
3.0

Customer did not leave a comment.

KRISTI S. 
Rating:
3.0

Customer did not leave a comment.

BRANDON M. 
Rating:
3.0

Customer did not leave a comment.

ANGELA L. 
Rating:
3.0

Customer did not leave a comment.

LILA A. 
Rating:
4.0

Same as above.

PRESTON B. 
Rating:
5.0

The dog out side was very sad and needed a Friend

Chris P. 
Rating:
4.0

Quick, easy and friendly.

CAROL L. 
Rating:
3.0

Customer did not leave a comment.

ROSEANNE S. 
Rating:
3.0

Customer did not leave a comment.

PAMLA A. 
Rating:
4.0

Customer did not leave a comment.

LACE M. 
Rating:
5.0

Personnel quick and helpful. thank you.

JENNIFER D. 
Rating:
4.0

Customer did not leave a comment.

MARILYN E. 
Rating:
5.0

Customer did not leave a comment.

SYNNEY R. 
Rating:
1.0

We dropped off two trucks on Sunday, they returned our trucks on Monday, causing us to get an overdraft on our bank account. We called and played phone tag for almost three weeks between the U-Haul corporate office and the local dealer before we received a partial refund. Corporate and the dealer blamed each other. I will use another company when ever possible

BRUCE C. 
No reviews have been submitted for this location.

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