truck had no air conditioning, place was a mess, staff was not very friendly or helpful, they spent 20 minutes trying to find the keys for the replacement truck and after they finally found them they stood around serving other customers not related to uhaul services and then finally gave the keys to us without saying so much as thank you or we are sorry for the delay.
BRIAN H
Customer Reviews for Holman Seed Farms
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Firstly, the pick up location (Holman Seed Farm) was incredibly helpful and friendly. They went above and beyond the necessary to insure I had all the information and guidance I needed. Plus they were very friendly! Secondly, twice I had to phone in to your toll free number for help. Josh fielded my call first and was incredibly helpful and informative and transferred me to the correct department. At this department the young lady was VERY kind and friendly and again, incredibly helpful. I phoned in a second time to be greeted by name by yet another amazingly friendly and helpful young woman. U-Haul, you be got a GREAT organization of people making your name the best! Great job everyone!
Brian CI always rent from Holman!!!
GINGER SWhen I picked up the truck, I was informed the previous customer left the tank under 1/4 tank of fuel. Even though it was marked at 1/4 tank of fuel, I took a pic to show closer to 1/8 tank of fuel. Very frustrating that the very first stop I had to make was to find a gas station to put fuel into it. Otherwise, I was satisfied with everything else.
William SSeth made the entire process easy, quick, and efficient. I will definitely use this location again. Thanks!
George BPeople were very nice and the transaction was a breeze!
Shelynda HWhen I picked up the truck it had 130 miles left—-when I dropped off it had 145 miles left. I was charged $16.00 for additional fuel.
KELLY RCheck tires for age cracks and defects everything else was good and yes I will use again when needed
LES KNo personnel on site, we returned on a holiday weekend.
Daniel PSuper helpful!
Tracy CStaff was very friendly and helpful. Pickup and drop off went very smooth.
Jeff WThe guys here are great. This was my second time using them and I needed the trailer a day early which they were able to give me. Super friendly! Would definitely recommend to anyone in the Tulsa/Owasso area.
Jennifer mAs soon as I pulled in a young man came out and showed me where to park it and he unhooked everything for me.
Roger RGreat experience ! Staff very friendly and very accommodating.
Thomas MThanks!
Reggie SGreat customer service. Looking forward to renting another piece of equipment from this location
Thomas MSeth was great to work with and I look forward to future rentals
Thomas MApp did not work for return. Spent and hour trying to return equipment. No one maned the phones for after hours returns, very FRUSTRATING!!
James PThe app not working for return was frustrating. Have not heard back from complaint submitted either.
Kara GGreat friendly service. Thanks so much
William FThe truck was not swept out well, there was dirt and some screws on the floor in the back. The cab literally smelled like someone had hauled a PIG in the cab! It stunk very bad, I had to spray it down with Fabreeze to get rid of the smell. The maintenance was overall good except for the windshield wipers were worn out.
Kenneth Sgreat experience
steve TNobody around when dropping off trailer.
Jason DFranchise walked me through the whole process start to finished. Good parking area. Truck was clean and new tires on the truck.
Brett YThe folks were very helpful and accommodating. Equipment was in great shape and perfect for what we needed.
Mark BDon't give them the rig you gave me unless you want someone to possibly be in an accident. The wheel had to held at 12 or 13 degrees in the other direction the alignment was so poorr.
Joshua SI dropped off after hours, and the property was clean and easy to navigate dropping off the trailer. It was close to town, which is a plus.
Matt WNo improvements needed
Paul HDropoff didn't appear to be staffed. Tried calling the number twice but no one would answer. Was able to drop off ok with app, but much prefer to have personnel verify
BRUCE BVery friendly and helpful owner.
Ramon H