Great customer service and very friendly. The unit was spotless and in a good location! I’ll be back for sure
Brady F | Overall Experience
Customer Reviews for Holyrood Storage & Parking Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I booked a rental at the Kenmount Road, St. John's, NL location and assumed that would be the pick up site. Nobody from Uhaul told me the pick up site and the booking site may not be the same. Several days before the scheduled pick up I received an email from Uhaul advising that the pick up site location was now at Holyrood which is 43 km away from the Kenmount Road location. This was very inconvenient. Here's a thought. How about advising customers they are not guaranteed a pick up at the location where they book? Also, the Unhaul app was very difficult to navigate. Luckily, we received exemplary service from Uhaul employee Gerard Knight, Jr who assisted and guided us throughout the entire process.
Harold FClean. Organized. Friendly. Efficient. Professional. 24/7 Access. Perfect. Highly Recommended.
Peter H | Overall ExperienceAMAZING - AMAZING - AMAZING Love It
Peter H | ReservationGreat service!! Thank you
Horadiu I | Overall ExperienceOnly reservation I would have was the 24/7 self reservation check in system wasn’t user friendly for us anyways
Brenda F