Best location in Toronto
Aleksei I
Customer Reviews for Home Basics
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very friendly host, no time wasting like the rexdale site.
MANINDER DThe vendor equipped a different vehicle than the one the app assigned, which caused some confusion and delay in the check-in, plus the app obviously did not accept the license plate in the photo submitted. The female party of the vendor had trouble with the lock box in the van to retrieve the ignition key and began yelling at her husband over the phone in front of me. Not cool! I ordered and was supplied 1 heavy dolly and 1 set of blankets but was charged for 2 each in the receipt. I submitted a complaint but still have not heard back.
Albert NFirst time using u- haul. Guided and good customer service. Willing to go back when I need it again.
CARL JEasy checked in. Front desk person was very helpful.
TUGCE UThey are nice friendly
LUQMAN SEverything was super good, truck was also well maintained. I really appreciate it. Thank you. I have one suggestion for U-Haul company, put one photo with the phone number beside the car steering, because, I have seen a lot of people who are taking the photos and Videoes while driving to put on their social media, so during that time your company will get free advertisement.
Bhavya PThe person at the counter in homebasics was really friendly
Jairo AVery good
MANJINDER SCustomer service was super good.Though the system was down and the agent took photos of my credit card and all the details which was not so pleasant.
Devansh P