Customer Reviews for Home Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Home Self Storage

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Jean S. on

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Have used this location several times - always great!

RONI P. on

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You can throw away the app and create a new one. I always have the worse experience when I have to get a truck. The whole process is horrible. The app doesn't help in any way to make it convenient for customers.

John B. on

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Customer service was top notch

Nathan S. on

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Eric B. on

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Gary S. on

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Nothing..Everything was organized and a smooth rental Transaction

Stephen M. on

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I have used this location several times - always helpful, friendly and professional!

Angel R. on

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Annette G. on

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Maria M. on

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Angel R. on

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Emily C. on

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Joan B. on

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LUCAS B. on

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Website had issues, my selected return spot wasn't available in the system.

KATHLEEN F. on

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Jean S. on

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Accommodated our last minute request, explained the various options and completed the rental quickly and efficiently!

DAMARIS V. on

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Fast and diligent but a bit fast into charging additional fees without discussion first.

Scott L. on

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Rachel P. on

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LYDIA S. on

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The storage unit was clean. I have the 10x10 and was able to fit 2 rooms spaciously.

Edward M. on

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Jeff F. on

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We had probelms with the app verification process, but a live person was available within 10 minutes which was great.

Frank J. on

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Excellent customer service. As usual. I have used this location before and will continue to do so. He accomodated me with everything i needed to get the job done. Clean truck and good furniture dolly.

Diane D. on

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This location does not need any improvements. Cargo van was clean and most of all your representative was pleasant and helpful. We will be back......

Joseph C. on

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David B. on

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Sara S. on

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charles N. on

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Malcolm M. on

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Robert M. on

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Very customer oriented staff, very friendly and very well versed in his job. Excellent return experience A lot better BY FAR than the pick up location in College Point Queens NY

Salvador C. on

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Danny M. on

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Dan was very helpful and friendly! Had us in and out within 5 mins!

Michael D. on

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Jessica H. on

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Lewis C. on

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WILLIAM B. on

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Very freindly staff.

Bryan G. on

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Gloria B. on

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Robert M. on

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Mgr/Employee was very Pleasant And very customer oriented, Inspected Truck and went over everything with me(Very caring and business Savey).I would definitely go back to this business again

Francis P. on

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The after hours pick up did not work and we had to wait for the site to open.. We lost 45 minutes of travel time due to this glitch

Jacquelin F. on

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Allysa C. on

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Bruce was great!

nichole w. on

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The guy was really friendly and nice and was very helpful I would go back for service.

tom p. on

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Bruce is a very helpful man.

Diana B. on

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Customer did not leave a comment.

VICTORIA P. on

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Great facility. Storage unit was always dry and area well maintained. Staff friendly and professional. I would definitely use this facility again in the future and would recommend to anyone.

Tina S. on

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Nothing...all was great

Marissa C. on

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Bob E. on

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jonathan g. on

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nobody on hand to help nobody to say where to park vehicle just.taking picture whic.in this location was a.pain because of any wifi coverage would jot want to have anyone not familiar with area drop there not happy

Jacqueline M. on

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John A. on

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The best!

Steven C. on

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John A. on

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Gary H. on

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Glad he called to review location

dale e. on

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Pawel D. on

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ROBERT S. on

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Very polite and informative, I would recommend this Uhaul location to friends and family. The attendant was great and I would rent from this location again. Even though this location was busy, the attendant made me feel like I was first in line. A++++!

Valdamir K. on

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Very good! Helpful friendly people. Nice place!

Sal A. on

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Not much of anything. This place was great.

Ken W. on

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DAN WAS GREAT,

Marme M. on

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DAVID B. on

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Very nice staff. Will use location in the future.

Charles I. on

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Tomas C. on

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Debra L. on

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Chris N. on

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I will recommend to everyone! They were so nice and made this a very easy rental.

ROBERT M. on

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Friendly helpful staff, clean facility.

Monica A. on

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Great customer service. They were very helpful

Tom L. on

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NOT MUCH VERY SMOOTH OPERATION HASSLE FREE EVERYTHING EXPLAINED CLEARLY AND EVERYTHING WAS AS EXPECTED. THANK YOU

Karen M. on

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theresa f. on

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GINA T. on

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The representative who sold us the rental was very polite and made us feel welcome as soon as we walked in, even though he was helping another customer. The truck was impeccably clean, as was the property. The only issue we had was with was with the vehicle tow. The strap ratchets were very Rusty and hard to opperate. But I would still very much recommend this location to anyone who needs it.

STEPHEN C. on

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Everthing was good.

april p. on

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This location was great ad so helpful

Tim H. on

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There was a issue with the passenger side running board where the battery is kept. The two pins that keep it from sliding out were missing and the whole board slid out while I was on the turnpike giving me a 18 inch wider truck than I thought I had, it could have been serious ig another trucker didn't let me know

Walter H. on

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scott b. on

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Tara H. on

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Timothy W. on

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April G. on

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Bruce was extremely helpful and friendly at pick up and then over the phone to complete the drop off!

kevin o. on

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The drop off location is where I initiated the reservation for the one way rental and those guys took whatever and effort needed , even cancelling a previous rental agreement for a different truck I rented mistakenly on the wrong day. Super job!

Aftab K. on

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HARRIET M. on

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Maresca P. on

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laurie c. on

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They went out of their way to help us even though they were closed for the day. The mobile pick up was giving Us a difficult time and we couldn't get it to go through. I will definitely use this location again

Christina V. on

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Kevin M. on

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Other than coffee and donuts, LOL. No improvement needed it was perfect.

Brooke K. on

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I spoke with Bruce on the phone, two days prior, just to confirm. He was very helpful and followed up by calling me back to let me know the correct trailer had arrived. Dan was working when I showed up to grab the trailer and was pleasant and friendly. Thank you both!

Dawn T. on

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rondna f. on

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Sheree M. on

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Stephen M. on

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Nothing

Jon W E. on

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JOHN M. on

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Stephen J. on

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Robert N. on

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Very happy with this location. Excellent customer service! They had exactly what I needed. Will definitely recommend to others.

marlene m. on

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James A. on

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Michael K. on

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Thomas S. on

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Karl E. on

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William B. on

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james l. on

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