Customer Reviews for Hometown Rent To Own of Cadillac
(U-Haul Neighborhood Dealer)

Rating:

5.0

Very helpful with everything.

Rating:

5.0

Continue the personal interactions with the customer and open conversations. This opens an opportunity for recommendations, loyalty, and comebacks.

Rating:

5.0

Splendid, friendly service with a good comparison of rental options. Great customer relations! Thank you, DS

Rating:

5.0

Mike was so great! So friendly and helpful and flexible to our needs in getting there which was close to after hours.

Rating:

5.0

N/A

Rating:

4.0

Truly wonderful customer service Great people who care Equipment was well used but in excellent working condition. New tires and chains with wiring Very please overall

Rating:

5.0

This is the best location I have ever rented a U-Haul from. The guys there are great.

Rating:

5.0

Very friendly and helpful

Rating:

5.0

The owner was very helpful and courteous. It was a great experience.

Rating:

5.0

Very helpful staff

Rating:

5.0

Smooth experience, hooked everything up and made sure everything worked as it is supposed too.

Rating:

4.0

Parking lot is only partially paved. But it was fine

Rating:

5.0

Everything went smoothly. Can't ask for anything more!

Rating:

5.0

Needed windshield washer fluid, it was winter and roads were salted.

Rating:

5.0

They were amazing! Only location I would rent from

Rating:

2.0

Very friendly and knowledgeable. Flexible as our plans changed.

Rating:

5.0

Mike was excellent! He hooked the trailer up to my vehicle and made sure everything was working (lights), etc... Thank you, U-Haul and Mike. I will be renting in the future.

Rating:

3.0

No one available at drop off time. Location closed.

Rating:

5.0

I've rented trucks from here a couple times now and am in and out in just a minute or two, the owner is friendly and even had the truck warmed up and heat ready to go. If I need a uhaul again in future I will go here first for sure.

Rating:

5.0

This was my second rental from this location, and I will definitely return whenever I need to rent a truck or trailer.

Rating:

5.0

They were very helpful and kind

Rating:

5.0

Nothing everything went well

Rating:

5.0

Same thing. Wow, you guys really get your employees / representatives to provide great service.

Rating:

5.0

Got me out the door quickly and very personable and professional.

Rating:

5.0

Keep up the good work and personal attention to detail. Great job both time with me in the last week!

Rating:

5.0

The people were very polite and extremely helpful. They were able to supply me with car hauler for local use and provided me with an extremely great rate. Great people and accessibility to moving equipment.

Rating:

5.0

Only I notice that I’ll be billed additional 34$ instead of credited opps other than that; All is well; Happy New Year 2025

Rating:

3.0

Actually there is nothing I can say everything is perfect just I do wish that those Smaller trucks had a ramp but nothing Serten people can do !

Rating:

5.0

Very accomodating, couldn't ask for better service. would use again

Rating:

5.0

Yes I would very polite and understanding especially when people get stuck and when things does go well I always try to do my part to keep clean and put gas’s tank where it was !! Thank you

Rating:

5.0

Mike was great from start to finish! I would recommend this location and will use again as needed.

Rating:

5.0

The transaction was very smooth.

Rating:

4.0

Mike is Fantastic to deal with!

Rating:

5.0

Would definitely recommend this place ,the gentleman was very professional and helpful.

Rating:

5.0

Excellent service! Thank you!

Rating:

5.0

Friendly and helpful staff

Rating:

5.0

Very quick and friendly.

Rating:

5.0

Great place to rent from. The only thing I rented a car hauler and never used it.lol

Rating:

5.0

Thank you so much for your great customer service!!

Rating:

4.0

all contact was very easy, very efficiently handled

Rating:

5.0

You were convient, and inexpensive. Will recommend and use U-Haul again.

Rating:

4.0

very friendly and helpful, I would rent from here again

Rating:

5.0

Mike was extremely helpful.

Rating:

5.0

Friendly staff. Well-maintained and available equipment.

Rating:

1.0

Charged additional fees even though I checked it in online.

Rating:

5.0

We were treated with kindness and understanding since we walked in looking for a trailer rather than reserving one as we should have. There was no impatience as we debated whether to go else where our get an open trailer. The man who helped us was the best, giving us wonderful advice and wishing us the best of luck. He also made sure we were road ready to go. We will recommend him to anyone who needs to move.

Rating:

5.0

N/a

Rating:

5.0

Service was excellent! They were very helpful and friendly.

Rating:

5.0

Mobile drop off. No personnel

Rating:

3.0

Very friendly and helpful. Location could make getting in and out easier. This Location works and does make things nice with professional,Friendly, plus speedy paperwork that included links to watch Just in case even after explaining things. Thank you

Rating:

5.0

Great service, very friendly and helpful. Thank you.

Rating:

5.0

Great service, truck was rough; spongy noisy brakes and check engine light on. Sticky interior, felt dirty. Not sure if that is normal 🤷‍♀️

Rating:

5.0

I really like taking trailers from the company, U-Hall very good managers, always there, friendl

Rating:

5.0

Mike was absolutely helpful and professional. Would return to this location without hesitation!

Rating:

5.0

Very helpful. Was ready to tack my car off the trailer, wouldn't start. Owner had a jump start kit. Got my car running again.

Rating:

5.0

Very friendly business