Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything went as planned. Truck was ready early morning and drop off was just as easy the next morning.
ROGER P
Rating:
5.0
Customer did not leave a comment.
GEORGE H
Rating:
5.0
Customer did not leave a comment.
ANDRES V
Rating:
4.0
Customer did not leave a comment.
RICHARD C
Rating:
5.0
Customer did not leave a comment.
RODGER W
Rating:
5.0
Customer did not leave a comment.
RAMUNAS W
Rating:
5.0
Good service.
NAE S
Rating:
5.0
Customer did not leave a comment.
Craig I
Rating:
5.0
Excellent customer service. This location is my go-to for this area.
NATHAN C
Rating:
5.0
Very friendly man. However, my 15' truck didn't come with a luck whereas the Sunnyvale uhaul does provide a lock
COY T
Rating:
5.0
Customer did not leave a comment.
CHRISTOPHER K
Rating:
5.0
Customer did not leave a comment.
KIMBERLY T
Rating:
5.0
Customer did not leave a comment.
CHERYL W
Rating:
5.0
Outstanding customer service! Very pleased
GABRIELA H
Rating:
5.0
Very impressed with the quality of U-HAUL service provided by Hoppys Food Mart.
JOHN P
Rating:
5.0
The associate was very friendly and helpful. My first time using Uhaul, and won’t be the last one! Congratulations team, great service!
JUAN R
Rating:
5.0
The owner is extremely nice and accommodating. Very helpful and overall funny guy. This will be my go to Uhaul
Anthony S
Rating:
5.0
Customer did not leave a comment.
Paul C
Rating:
5.0
Customer did not leave a comment.
Jeremy M
Rating:
4.0
Customer did not leave a comment.
Robert H
Rating:
5.0
Super friendly and efficient staff!
Dustin H
Rating:
5.0
Customer did not leave a comment.
KATHY S
Rating:
5.0
Only issue I had was the left brake light became inop during the trip.
charles c
Rating:
1.0
I wouldn't recommend u haul to my worst enemy.. they have false advertisement they reel the you I'n with the 20 rental bull shit and then make you sign the contract before they add the hidden fees of 100 l for what they dont say..and you can't say anything because you already signed contract ahead of these fees.. crooks there no different from the crooks on the street.. and that's the truth don't do it I'm sure there are other more honest rentals
.
Jose G
Rating:
4.0
Customer did not leave a comment.
Clark B
Rating:
5.0
The owner was fantastic. Really great experience.
RITA S
Rating:
5.0
Way better than any other location. Excellent and fast service.
CHI S
Rating:
5.0
Great experience renting a vehicle, very nice and helpful customer service.
FELIPE R
Rating:
5.0
Customer did not leave a comment.
MICHAEL M
Rating:
4.0
Customer did not leave a comment.
ALI M
Rating:
4.0
Gas tank was 7/8 full. That means 27 gallons of gas in a 31 gallon tank. I returned it full in Denver. California site should have had 4 more gallons of gas at $4 per gallon. That’s $16 dollars worth of gas that U-Haul dealer should have had in tank
Michael L
Rating:
5.0
Customer did not leave a comment.
NATHAN E
Rating:
5.0
Customer did not leave a comment.
Sheila T
Rating:
5.0
Customer did not leave a comment.
JOSE J
Rating:
5.0
Customer did not leave a comment.
BEN B
Rating:
5.0
Hoppy is very friendly and helpful
WILLIAM F
Rating:
5.0
Customer did not leave a comment.
ELIZABETH H
Rating:
5.0
Customer did not leave a comment.
Paul V
Rating:
4.0
Very friendly and helpful owner. Highly recommended.
Andrew D
Rating:
5.0
Owner is super friendly and so helpful! I will only rent from this location!!
MARIA G
Rating:
5.0
Customer did not leave a comment.
PUI L
Rating:
5.0
Customer did not leave a comment.
Sandra T
Rating:
5.0
The owner of this pickup location is super friendly and nice. The equipment is also super clean. If you are new to u-haul trucks, he will give you a tutorial of the truck's features.
MINGLEI X
Rating:
5.0
Customer did not leave a comment.
DIANE G
Rating:
5.0
Easy drop off and the person at Hoppys took care of everything - all I had to do was leave the key.
JAY H
Rating:
5.0
Customer did not leave a comment.
Siva P
Rating:
5.0
The new car is truly hard to use compared to the old van.
Yiheng L
Rating:
5.0
Customer did not leave a comment.
Lucy B
Rating:
5.0
Customer did not leave a comment.
JEFFREY L
Rating:
5.0
Customer did not leave a comment.
Craig C
Rating:
5.0
Hoppy was friendly, helpful, and professional. Wonderful experience.
THOMAS C
Rating:
5.0
Customer did not leave a comment.
KENNETH S
Rating:
5.0
Thank You Hoppys and U-Haul. Everything was awesome!!!
Douglas C
Rating:
4.0
Parking for personal vehicle
David V
Rating:
5.0
Customer did not leave a comment.
PETER H
Rating:
5.0
Great experience at Hoppy's, friendly and helpful staff
SKYLAR S
Rating:
5.0
Customer did not leave a comment.
MICHAEL F
Rating:
5.0
They were so very friendly and even let me sit down in a chair while I was waiting for my ride after dropping off the U-Haul
VICTORIA P
Rating:
5.0
Customer did not leave a comment.
Suri R
Rating:
5.0
Hoppies U-Haul vehicles are always clean and ready to go when needed. Thank you very much, Hoppy.
MANUEL G
Rating:
5.0
Customer did not leave a comment.
Christen G
Rating:
5.0
Customer did not leave a comment.
SAMUEL K
Rating:
5.0
Customer did not leave a comment.
JERRY S
Rating:
3.0
Selected "No" for personnel because I did contactless drop-off and didn't engage with any personnel upon drop off.
Heather M
Rating:
5.0
Owner make the process very efficient.
Niel W
Rating:
3.0
It was a drop off. No interaction with staff, but the process worked well.
DAVID M
Rating:
5.0
Customer did not leave a comment.
Yangzhou W
Rating:
5.0
Customer did not leave a comment.
DEBRA S
Rating:
5.0
Customer did not leave a comment.
ABDEL E
Rating:
5.0
Customer did not leave a comment.
Minjee K
Rating:
5.0
Customer did not leave a comment.
SERGIY P
Rating:
5.0
Customer did not leave a comment.
KEVIN M
Rating:
5.0
Excellent customer service! I’ve gone there multiple times now and would happily do so again.
Alexandria L
Rating:
5.0
Customer did not leave a comment.
KENNETH L
Rating:
5.0
Customer did not leave a comment.
Angus L
Rating:
5.0
Hoppy's is great, friendly service always.
Carlo H
Rating:
5.0
Keep up the good work and having vehicles available, Thank you
MANUEL G
Rating:
5.0
Excellent customer service!!!
Michael D
Rating:
5.0
Customer did not leave a comment.
DAVID V
Rating:
5.0
They were nice people. Everything was totally easy and simple and good I am very happy. I will always be with you guys. Thank you so much for everything.
SAYEDSEFATULLAH M
Rating:
5.0
The van I rented drove well and was in very new condition
MICHAEL V
Rating:
5.0
Customer did not leave a comment.
SELVAKUMAR M
Rating:
3.0
No concerns or issues with the pickup location. Believe it was only lucky timing that I was able to pick up the equipment in a timely fashion, as the primary function was to sell lotto tickets, liquor, and cigarettes. I requested to pick up from a location specific to renting U-Haul equipment less than 2 miles away, which was confirmed, then changed later on. Prefer that U-Haul honor my request.
BRIAN C
Rating:
5.0
Customer did not leave a comment.
HOLLY B
Rating:
4.0
Customer did not leave a comment.
MILES P
Rating:
5.0
Customer did not leave a comment.
RUBIL A
Rating:
5.0
Customer did not leave a comment.
SAILAJA S
Rating:
5.0
Customer did not leave a comment.
ANKIT S
Rating:
5.0
I felt that this location was closer to me and the vehicle was clean and ready to go. Good job Hoppy at Hoppy Food Mart
Keep up the good work.