Customer Reviews for House Of Beauty
(U-Haul Neighborhood Dealer)

509 reviews

431 Broad St   Sumter, SC 29150

(803) 720-5669

Location Hours

  • Mon: 9:15 am - 2 pm
  • Tue-Sat: 9:15 am - 5:15 pm
  • Sun: 12 pm - 4 pm

Services at this Location:

Contact Us

(803) 720-5669

431 Broad St
Sumter, SC 29150

Services at this Location:

Location Hours

  • Mon: 9:15 am - 2 pm
  • Tue-Sat: 9:15 am - 5:15 pm
  • Sun: 12 pm - 4 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Sam was so nice and very helpful. He has a great attitude and he cares about the equipment and people. It was refreshing to come back home and be made to feel so welcome.

Christina V. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

sureshkumar P. 
Rating:
4.0

THIS LOCATION IS WELL RUN.THE PERSON IN CHARGE IS OUTSTANDING. OVER ALL GREAT JOB.

Sidney F. 
Rating:
5.0

Thank you for the fast and friendly service

Luis U. 
Rating:
5.0

Customer did not leave a comment.

Markus B. 
Rating:
5.0

My Preferred U-Haul Location!

CHAUNISE C. 
Rating:
5.0

Customer did not leave a comment.

Michael N. 
Rating:
5.0

Customer did not leave a comment.

Kyle B. 
Rating:
5.0

Very helpful.

Don C. 
Rating:
1.0

Clean the uhaul and change milage prices to at least half price

Joshua P. 
Rating:
5.0

I was completely satisfied

carl H. 
Rating:
5.0

Customer did not leave a comment.

johnny W. 
Rating:
4.0

N/A

Latoya C. 
Rating:
5.0

Great customer service, very quick and easy pickup and drop off. I think it's the best Uhaul in Sumter SC.

Melinda D. 
Rating:
5.0

Pickup location was very good. The owner contacted me the day before to verify I was coming and the truck was there. He was very attentive and nice to talk with.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

STEPhen R. 
Rating:
5.0

Customer did not leave a comment.

Sheila M. 
Rating:
3.0

The owner was great and made up for the dirty truck and no gas. It wasn't his fault people are irresponsible.

Cole L. 
Rating:
5.0

Great overall experience! Your Pickup and Return App was quick and easy! I will be using your services again in the very near future.

Eugene C. 
Rating:
5.0

Customer did not leave a comment.

Donald M. 
Rating:
1.0

Customer did not leave a comment.

Daniel M. 
Rating:
3.0

Make sure you have the equipment requested. I rented an appliance dolly but I got there and didn't have one

Shane M. 
Rating:
5.0

2nd time renting from this location , every time trucks available

johnny W. 
Rating:
5.0

Customer did not leave a comment.

Thomas S. 
Rating:
5.0

Customer did not leave a comment.

Walter J. 
Rating:
5.0

The U-Haul vehicles should not be trashed by a construction company that used it prior. The normal U-Haul vehicles are clean and well maintained but the one I got today a construction company tore it up that U-Haul should have sold that company the vehicle.

Marcus G. 
Rating:
5.0

Customer did not leave a comment.

Sherita N. 
Rating:
5.0

Customer did not leave a comment.

Patrice J. 
Rating:
5.0

The customer service here was beyond fantastic! Best uhaul rental place around! New trucks and very well maintained! If you need a uhaul, I highly recommend this company!!

Derrek R. 
Rating:
5.0

The service was great. Easy to rent.

William R. 
Rating:
3.0

Customer did not leave a comment.

Caleb S. 
Rating:
5.0

Very easy and the manager was most helpful and accommodating. I will rent from this business again as I am a repeat customer.

KARLA D. 
Rating:
3.0

Customer did not leave a comment.

Ann F. 
Rating:
3.0

Customer did not leave a comment.

LEROY T. 
Rating:
4.0

Good customer service

Craig L. 
Rating:
5.0

Nothing at all, excellent service

Shari L. 
Rating:
5.0

Customer did not leave a comment.

Ivory W. 
Rating:
3.0

Customer did not leave a comment.

Candice M. 
Rating:
4.0

Customer did not leave a comment.

MELINDA M. 
Rating:
5.0

Customer did not leave a comment.

Latochia M. 
Rating:
5.0

The Manager was very pleasant and helpful. We were very satisfied.

Rosa W. 
Rating:
5.0

Good customer service. Excellent professionalism. Loved the service!

Dale M. 
Rating:
1.0

Find another business partner

Temekia W. 
Rating:
5.0

Customer did not leave a comment.

Valdez H. 
Rating:
5.0

Nothing'

Vickie G. 
Rating:
5.0

Customer did not leave a comment.

Booker R. 
Rating:
5.0

Customer did not leave a comment.

Omar M. 
Rating:
1.0

I have pictures i droped the truck off two days earlier you charged my card extra 200 accord to your employer daniel. Will be calling my bank to refund everything and oaid more than what was resevrd online even after not having all equipment and made to go to 3 didderenr locations. SCAM!!!!!!!!!! STAY AWAY.

DeVona P. 
Rating:
3.0

I wish the cargo trailers came with more metal hooks on the inside instead of in the corners for strapping stuff in or had the option of tie down points running along the front and back on the floor.

Joseph Y. 
Rating:
5.0

Customer did not leave a comment.

Jennifer E. 
Rating:
5.0

Great customer service!

Joseph P. 
Rating:
5.0

Nothing. Every single thing from beginning to end was perfect ALL because of Sam. As a Customer Service Mgr by trade with over 25 years of experience, he provided A+ service. I was in a panic trying to help my son move when his arranged service had to cancel at the last minute. Sam listened and assured me he would help me if anything came in. He kept his word. I'll never forget it. I will be his customer as long as he is there!

Carol M. 
Rating:
5.0

Customer did not leave a comment.

Omar M. 
Rating:
5.0

Nothing. Best customer service experience I have had in a very long time.

Jacob M. 
Rating:
1.0

I was charged too much extra fees for my rental. I was charged $ 50.00 twice.

Weldon J. 
Rating:
5.0

Customer did not leave a comment.

Ronald J. 
Rating:
5.0

Customer did not leave a comment.

desmond B. 
Rating:
5.0

They were great. No room for improvement. I would recommend them to everyone I know that is moving.

Tonja R. 
Rating:
5.0

Customer did not leave a comment.

Wanda H. 
Rating:
4.0

Customer did not leave a comment.

Craig L. 
Rating:
5.0

Customer did not leave a comment.

Bridgit W. 
Rating:
5.0

Friendly service and attitude from manager.

Emmanuel J. 
Rating:
5.0

Customer did not leave a comment.

Brian S. 
Rating:
3.0

All of the requested equipment that i paid to use, was not included. And i was charged the rental fee anyway.

Margarita A. 
Rating:
5.0

Great service!

MARK D. 
Rating:
5.0

Excellent service and a well maintained trailer at a fair rental price.

David W. 
Rating:
5.0

Owner was very nice and helpful. He did a superb job of hooking up the trailer to my truck. Excellent service!

David W. 
Rating:
5.0

Customer did not leave a comment.

Nickolas S. 
Rating:
5.0

Customer did not leave a comment.

Wayne L. 
Rating:
5.0

Truck rides VERY ROUGH.

Ricky F. 
Rating:
5.0

Customer did not leave a comment.

Oday N. 
Rating:
5.0

Customer did not leave a comment.

william C. 
Rating:
5.0

Customer did not leave a comment.

Bianca F. 
Rating:
5.0

Customer service was outstanding!

Nancy G. 
Rating:
3.0

At lease they were decent

Allen K. 
Rating:
5.0

Everything was good. Thanks.

James E. 
Rating:
5.0

Easy 24hr rental and the owner here is a great man!!!! I enjoy renting from this place!!

Marcus G. 
Rating:
2.0

Customer did not leave a comment.

ANDREW R. 
Rating:
5.0

No other comments except Sam is great with helping and servicing people! Always a pleasant encounter

Lenoria T. 
Rating:
4.0

Vehicle performance was great. Cleanliness is some what to be desired......

Frankie D. 
Rating:
4.0

Not a typical Uhaul location but the store owner did a great job getting me the trailer I needed on short notice. I was on my way in under 20 minutes.

KEVIN O. 
Rating:
4.0

Maybe consider a flat rate for in town use

Darnell R. 
Rating:
5.0

Customer did not leave a comment.

Andrea A. 
Rating:
5.0

Customer did not leave a comment.

jeneva F. 
Rating:
1.0

I don't like I was charged 68.28 my miles added up so it was 38.20 so why did I get charged a 25$ cleaning fee if it wasn't brought to my attention it would be it definitely wasn't dirty enough to get charged that when I could have went to get it wash for less🤨 and when I called he got smart with me definitely won't be going back there even though this is my first time even getting one

Ronald W. 
Rating:
4.0

Customer did not leave a comment.

Daniel M. 
Rating:
5.0

Customer did not leave a comment.

frank T. 
Rating:
5.0

1) The equipment should be service for alignment issues when it has been used for road trips over 500 miles. 2) All trucks cabins should be clean and disinfected after each use.

Shirley W. 
Rating:
5.0

Customer did not leave a comment.

Ronald G. 
Rating:
5.0

Customer did not leave a comment.

jeffery S. 
Rating:
5.0

Customer did not leave a comment.

Brian W. 
Rating:
4.0

Customer did not leave a comment.

Russ K. 
Rating:
5.0

Customer did not leave a comment.

BARBARA D. 
Rating:
5.0

The best all the time

ROY R. 
Rating:
5.0

Friendly people and professional I cannot ask for more

ROY R. 
Rating:
5.0

Customer did not leave a comment.

Taja W. 
Rating:
5.0

Customer did not leave a comment.

janay A. 
Rating:
5.0

Good customer service and support. Thank you

Donnell W. 
Rating:
5.0

Customer did not leave a comment.

Donnell W. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top