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SARAH B
Customer Reviews for House Of Beauty
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Always helpful and willing to work with me!
THOMAS JExcellent Customer Service
CLINTON DI was in the area to pick up furniture and bring back to my new house and it was going to be raining for next few days. The owner of this location went over and be-hound to help me get this late in the afternoon on Saturday. I would highly recommend this location.
RONNIE PI had a slight hiccup in my schedule and ONCE AGAIN Sam came to my rescue taking care of me and my situation!! He is THE FACE of EXCELLENT CUSTOMER SERVICE!!
MICHAEL MNOTHING!! Sam is an EXCELLENT CUSTOMER SERVICE PROFESSIONAL!!
MICHAEL MSam is great. Will come back if I need Uhaul again.
CHASITY GHouse of Beauty is always easy and accommodating. The best customer service- I will always rent from them.
ALLEN BI had issues completing my rental at a different location, and Sam was very helpful - he absorbed my reservation, solved my problem, and was very professional and reassuring in the process. I would definitely use this location in the future.
AMY SExcellent customer service!
ALLEN BGreat service, my go to number one choice for all U-haul needs!
MICHAEL GEverything went well with enough space to for our needs in the moving process! Mr. Sam was very professional & polite with getting things setup for us!
SELENA WExcellent customer service!
ROBERT BSuper nice and fast
ANASTASIA SThis location was absolutely fantastic! The proprietor of House Of Beauty is a straight-shooter who made his expectations really clear. First-time using U-Haul and I may very well make the 45 minute drive to use House Of Beauty again, if possible for my long-haul move in the future.
LOU AVery little room for improvement; the customer service at this location is excellent and the equipment is in great shape and ready to go. Dependable, reliable and hospitable are the three words I would use to describe this U-Haul location to a friend.
LANGSTON HDo in inspection on Dollies and Car Transporters there you're safety tips to Good Evening
DAVID BThank you Sam I’m buisness owner , I rent my trucks from house of beauty to do my deliveries 🚚
Vaughan WBe more friendly and stop trying to overcharge.
DAKOTA MFriendly, knowledgeable, and honest service owner/provider! Great Customer Service!! I will use this service again and recommend others to use this U-Haul providers location in Sumter, SC
RAMON FSam always does a wonderful job I would go nowhere else to rent a U-haul.
THOMAS JNice job , I rent from Sam every week
Vaughan WWe got there and the building was closed.
WILLIAM AI’ve used this location 3x’s. If I needed U haul again, I will go to this location. I enjoyed how they handle my request. They were fast & friendly and informative.
MARY FThis is my go to spot if inneeed a rental for local or one way. Quick and cool chout
TAMARA DAlways a satisfied customer every time i get a rental from here as a repeat customer.
THOMAS JExcellent customer service
ANGELA SAwesome
JANICE LGreat costumer service. I have used this location many times because he is far more personable than the rest of Sumter. The owner is always willing to help and very friendly. Couldn’t recommend this place enough, it’s the best.
DENVER DThe man that owns the business is so nice and very helpful. He answered all my questions and helped me understand the pricing and was very truthful! Would definitely recommend this location!
YOSELIN PJust keep on keeping on your good customer service n thank you all very much
RANSOM GPlenty of space to move around and plenty of help to drop off. Quick and easy.
LEO BKeep doing what you’re doing already!
MICHAEL GFantastic customer service and support, greeted by the the friendliest manager with timely response!!
JEFFREY AMr Sam is the best he is also the sweetest and will accommodate you if needed. Definitely the best ever !! I appreciate you don’t stop being sweet
CAROLYN REverything was great! Keep up the good work.
SUSIE JI am a repeat customer. He is always, helpful, polite and easy to work with. My favorite place to rent U-haul.
TRACIE MI got over charged will call to get situated asap
Domiko PManager nice and friendly. He even printed out my receipts for me which there other location did not.
TONEKA RExtremely pleased with the service. Owner is very friendly, extremely knowledgeable and truly professional at time of visitations. Definitely will select this location again and will recommend to friends. Note: Highly satisfied customer appreciating quality service provided. Highly recommended to anyone in need of moving equipment rental assistance.
tony tGreat customer service, easy to rent and return quickly. Thank you for all your assistance
Wanda CHouse of Beauty is always fantastic to rent from. If he does not have what you need he reaches out to others to help you find it.
Sarah BNow this place was very welcoming and treated me with respect
KIER SThe manager of this rental pick up location is exceptionally accommodating with his U-Haul customers. He is a talented businessman who understands customer service.
Langston HNot much the man we rented from was awesome. He went beyond his job to help us.
Nancy OHe was very nice very accommodating and very helpful. I would definitely consider using him again and highly recommend him to anybody else
Jennifer Bclerk was very friendly and helpful!
Katherine WPlease make sure the trucks air conditioning is working properly especially if the customer has a medical condition and please make if a customer order a specific size truck that it is available
Irene BThe U-Haul must have been previously wrecked and was not fixed. The ride was rough with a bunch of breakables. The site was perfect but the U-Haul needs to be fixed as it may cause someone else to get into an accident
Clayton SThe clerk charged me additional monies with no explanation I waited to make sure everything was in order. The clerk told me I could leave. Later, I get another charge.
DABNEY MIt was after hours so there were no personnel there.
Donald CMade it easy to return
tony mI drove by another locatiom that had the smaller, easier to handle, cheaper trailer I was looking for but that location was closed. I would've hoped I could rent online.
Richard SVery nice owner, but facility is just average. Full of wigs and lottery center. Kind of an odd connection.
Stewart HI think you should require customers to return trucks with a full tank of gas. I was shocked to see I started with 1/2 tank.
DEBORAH GSam is always helpful and welcoming. We will use this location every time from now on!
JENNIFER SBad customer
Loretta M