Customer Reviews for Hunt Watch

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Hunt Watch

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Debra T. on

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Great experience along with superb customer service. The gentleman who helped me was a hoot.

William K. on

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Chris was very professional, returning the trailer was quick and easy. I would recommend this location.

Michael P. on

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Chris was amazing. He offers outstanding customer service. It’s the best service I’ve ever received from UHaul. I would highly recommend renting from this location!

Tina W. on

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Dave P. on

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Chris was great and very accommodating. Thanks Chris.

James P. on

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very helpful

Doug M. on

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This is the second time we have rented at this location. Chris is always helpful and kind. The best service we have had at a UHaul.

Patrick G. on

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RYAN T. on

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Great service

Edwin D. on

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Casey C C. on

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Tod P. on

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Deborah S. on

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Doug M. on

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Very friendly and helpful manager. Made our move easy. Thanks

Patrick G. on

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David K. on

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WALTER R. on

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Customer service at this location was a great experience, some of the best that I ever had.

THOMAS G. on

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Daniel W. on

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The rental agent lie about the return time being flexible plus the sign on took hours because the computer was very slow.

Charles D. on

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Fred R. on

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GARY M. on

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Kami P. on

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Chris is wonderful to work with! Goes above and beyond in customer service! I highly recommend this location!

Ken H. on

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Savanna S. on

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The online scheduling process seemed clear and easy, but the text confirmation U Haul sent the day before had me go to a different location... we got there and no one was there. Then, I logged in online, and it sent me to a second location, another town over, so my husband and I drove there to find yet again no one there. I dug more into the U Haul website and found a different screen that sent me to a THIRD location which was Hunt Watch. Upon getting there, the reservation was not in the man at Hunt Watch’s computer. He was able to make a call to get us a truck. I left high reviews because the man at Hunt Watch singlehandedly saved our move, but after an hour and a half of driving around at 6am to find our truck, we were VERY disappointed in U Haul as a company.

Curtis T. on

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Thomas C. on

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Jan D. on

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Wasn't able to locate owner on the property. Had to call him to let him know that I was there.

Bob R. on

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Excellent experience

Nicole M. on

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Wayne O. on

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Service was great, even got it a day early and the special price was terrific, make a difficult move so much easier. Thank you so much.

Stanton M. on

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After reserving the trailer to be picked up in Bend uhaul called me and said that it wasn’t available in this location they moved my reservation to Redmond and gave me a certificate for 50$ for the inconvenience when I went to pay the guy said he wouldn’t honor the certificate because it was their error I called customer service and they couldn’t do anything about it There was also some other issues with the rental experience I would like to share

Ian S. on

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Awesome job helping my inexperienced self back up to the trailer and get it hooked up properly. Gave me a good rundown of how to use it as well.

Rick P. on

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Fantastic place!

Aaron B. on

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They charged me $35 for gas and it was in the same approximate area as the previous customer left it. I don't understand this...I was thinking we only had to fill up the tank if it was full to begin with.

James E. on

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John P. on

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Excellent customer service by far!!!

RYAN T. on

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The owner was friendly and easy to deal with.

James S. on

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John L. on

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Paul C. on

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Chris Hunt was very helpful.

Jeffery H. on

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Your call center and scheduling center are terrible. I was consistently given incorrect information and experienced scheduling equipment issues. The morning of my move I contacted the call center to ensure my trailer was ready for pick up and your representative confirmed that it was. When I arrived at the location, I was told the entire order was never initiated and I did not have a reservation. Thankfully, your people at this location were able to help me

ERIC M. on

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MIKE D. on

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Sean A. on

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Bill L. on

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Sally W. on

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Cameron W. on

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PADEN P. on

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Richard D. on

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Chris is an Awesome Customer Service representative for U-Haul..!!!!

arnold S. on

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Paul K. on

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The operator of the location was a little eccentric and made an extremely inappropriate joke/comment in the presence of my wife. He was having difficulty running my credit card and stated while rubbing the magnetic stripe on my card, "Do you know why women are like credit cards? You have to rub them a little hard to get them to work." Not cool. The location is literally a lot next to the railroad tracks with a job trailer a mobile home and bunch of trucks all jammed together. I had to load my own blankets from a lean to shed that had dried dog crap all around the entrance.

John S. on

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The service was great, but the appearance was a little rough. The owner was great.

William C. on

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I drive an extra 20 miles each way to deal with this location. Our local U haul dealership The Hub in Prineville, Or. is sometimes run by the young children of the owners. I was not aware that one can make a contract with a child.

Samuel R. on

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Need more patience when training customer on equipment

Craig S. on

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24 hr service - great!

jan P. on

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I rented a trailer, I was not told the correct ball size a head of time. I then had to go and get the correct setup that put me behind in my schedule and cost aprox. $50. and a lot of frustration.

Gerald F. on

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Gerald F. on

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neil E. on

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Samantha D. on

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Great location and uhaul was clean. Individual managing this location was slightly inappropriate with comments (referring to woman being like a credit card, have to rub them and warm up the bar strip before you can use them).

michael K. on

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The guy who runs it was trying to hard to be funny and just came off smart alecky. He also did a crap job of customer service. He did NOT do a walk around with me. He did NOT do a light check. And when we hooked up the trailer, emphasis on WE, I had to get down in the dirt to connect the lights and brake line. I would only rent from this guy again if I had no other choice.

Timothy C. on

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Brady V. on

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BILL P. on

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Great customer service. Will always go back to this location now that I know it’s there.

Katie K. on

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Bob B. on

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We have used Chris for 4 yrs. now and he has always been great to work with. We have been there when other people come in that have been rude, pushy, demanding. One man came in and even though there were 2 other people in the office he wanted chris to deal with him first and even though he picked up in Az he blamed Chris for everything wrong with their p/u and a lousy trip. Chris has always traded us and others with respect and kindness. Thanks Chris for all your hard work

Pamela H. on

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Great person to deal with, helped us back trailer into slot. Fantastic personality. would use this lot again.

David K. on

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Michael T. on

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If my "friend" was to use Uhaul I would recommend this location, however after this experience I would not recommend Uhaul for a moving truck/trailer company ever again.

Cheryl F. on

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Ronald O. on

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Drive the truck for me.

ERIC M. on

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Todd T. on

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Henry J. on

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Great easy to find drop off location. Great customer help.

Chris K. on

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Daniel K. on

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This guy was condescending. Actually, he was a jack ass and rude is a more honest way of describing him. He was also badmouthing uhaul about the paperwork required.

mathew R. on

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We've rented from this location a number of times and he always makes the process easy for us. Friendly and professional service each and every time.

Drew E. on

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Dennis B. on

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I trust Chris at the drop off place with everything... I have done business with him before and definitely recommend going thru Chris in Redmond, Oregon off of Railroad Blvd anytime... he is the greatest....

kathleen D. on

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my son was the one who dropped it off but he had no complaints. I called UHAUL this morning (4-30-19) @ around 845 to ask a question and Lisa was very helpful.

Anne B. on

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We had a great experience. It is wonderful to have a store that has expanded hours.

Andrew P. on

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VERNON M. on

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the service at the location was excelent howeverthe reservition service over the phone succced big time they did not listen to what they were told names and equipment were wrong i told them how to spell a name 4 times and they still got it wrong. and when i tried to get it corrected i was told that it could not be done i had to go to a supervisor to get it corrected ad the people i talked to would not correct the order i thot i was talking to a cartoon person not a real person the equipment was excelent the phone service was a CARTOON JOKE BIG TIME HAD I HAD THE TIME I WOULD HAVE FOUND A DIFFERENT SERVICE BECAUSE OF THE PHONE RESVERATION SERVICE SUCKED BIGGG TIME

william P. on

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Benjamin C. on

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Rory M. on

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Steve W. on

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I will always use U-Haul. Good equipment,great employees.

jose M. on

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Theresa K. on

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Everything went smooth but the truck on the outside was dirty and I had to sweep it out as it was pretty dusty..but everything worked well and the dealer was very friendly and professional. I would use them again. This was the only 24 hour service u-haul and that was very helpful in getting it fast and returning it too.

Patrick G. on

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Very nice staff made the process pleasant.

Gerald W. on

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Excellent customer service!

Kasey B. on

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angel S. on

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Noah J. on

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Michael P. on

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Fun rep to drop off with, very engaging and full of useful tips.

Sarah S. on

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Vic D. on

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This employee, seemed like the owner, was rude and dismissive. Was upset about a fuel credit I was suppose to get for bringing the truck back at a quarter tank instead of almost empty like I got it. He just walked away from me while complaining about the pickup location without even telling me we were done. I am moving to this area and will need Uhaul again but I will not be returning to this location.

Lynn Y. on

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There was only one man working and he was very unhappy. He was upset w/the other person who was returning a truck and then was rude to us for not wanting to wade, (literally he was wearing knee high rubber boots to walk around the yard due to the deep puddles everywhere) to put the trailer where he wanted it.

Johanan G. on

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Trailer filled with snow and ice. Took an hour to clean out for use.