Renting was so fast and easy here !
RODOLFO A
Customer Reviews for Hunter Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent customer service will definitely get all my U-Haul needs at this location , Hunter Automotive.
RUBEN PGreat customer service
LUIS BNothing , dont change
JOSE RExcellent service
DAVID GUnblock the other entrances to the lot.
MICHAEL BFriendliness and Professionalism was lacking on employees. The truck had a nail on the tire and air was slowly leaking out. Location didn’t do anything to rectify. The truck was clean and drop off and they charged me a cleaning fee.
EFRAIN MCheck-in is always stress free here. Staff is kind and welcoming.
GUILLERMO PGood job
MARIO RGreat people
JOSE GWhen we picked up the trailer we were given the wrong one. We had to return for the correct trailer, a 5X8 with a ramp. A few hours into our trip our U-Haul had a blow out. This put us 2,5 hours off track. The help desk was very helpful and the service gentleman was efficient but again, the tire blew out and this could have been very dangerous for us and could have seriously damaged the contents of the trailer.
RAMON MVery helpful and friendly staff.
CHARLES GAccess/location
LOREN PService was very polite, kind, efficient. Thank you.
LUIS DGreat Customer Service!!!
BOBBY LJoe was absolutely amazing,helpful beyond and extremely sweet! He saved me from being in a pickle and didn’t have to, went beyond his job to help me! Thank you to Joe and your location for everything. It’s something I’ll never forget.
Melissa SAs is a small location the service is very fast and good, pick up and return of vehicle was really fast.
SERGIO PHunter Auto made it extremely easy and fast while picking up the trailer. Definitely will keep them in mind when the need for a Uhual rental is needed again
ARMANDO ZSuburb job
EDWARD LGreat and friendly staff. very knowledgeable and trustworthy. better than going to a U-Haul center. thank you 😊
MARK BEverything went as expected from a reputable firm. No complaints. Thank you
JOSE GThe man that was helping went above and beyond to help me understand the process and helped me to get a cheaper equipment for my needs
ADRIANA LThank you for being patient with me while I was signing out the uhaul. Just keep smiling and being there for customers like me 😉 Thank you.
IRMA GQuick response 👌
ELDERD CEveryone was helpful and professional
Joel MThe attendant was kind prompt and courteous to me during my entire visit. I was in and out of the location in no time at all. I was completely happy and satisfied with the service I received.
RICHARD HNot a thing
MARTIN RThere was no need for the gentleman to make a smart ass remark in saying if truck is not returned on time “I will report it stolen” Needs to work on better customer service! Professionalism but what can you expect from a local own business. Will be going to a real U-Haul store next time.
ANDREA ASeamless
CRISTINA VThe owner Joe is rude asF on the phone. Then he charged $25 cleaning fee for I don’t know what. This business is very unprofessional and they are scammers.
LOUIS HAll went well !
CARLOS RGreat experience all around
JOSE MThis is the BEST UHAUL IN THE USA!🇺🇸 KICK @$$ #1
EVAN LThis place kicks @$$!
EVAN L👍🏾👍🏾
DAVID RWhen we returned the truck in El Paso, Texas, we reported the gas incident. We were told they would check the truck and report any issues. I asked them to keep me informed, and they took my phone number. When I didn’t receive any callbacks two days later, I called the Uhaul number and reported the incident. They told me they didn’t have any reports of it. I called the El Paso location again and asked about them checking the truck. The owner’s wife answered. The main person (husband) wasn’t there, so they took my number again and said they would call me back. One day later, I called again, and the person (a different man) there told me he thought they had checked the truck and it was fine. I told him about the issue we had and said sometimes gas nozzles don’t stop. I explained that was not the issue. Gas leaked from the bottom of the truck, not the intake. I asked him to ask his boss to call me back. He never did. This was last week. I still haven’t received a call back.
JESUS VMake sure all equipment is ready and works. Don’t make others waste their mileage to different locations just for an equipment that should already be ready.
ALEXIA S5 star service !! Family own with nothing but greatness customer service !!! HIGHLY RECOMMEND FOR ALL YOUR NEEDS!! Talk to Joe or Elsi 🤘
JOSE LMay be More equipment.
Oscar OJoe n his wife are to amazing people. They always help my mom out whenever she needs to rent a truck. Very good customer service. Thank you both so much.
HELEN ETodo muy bien
LUCERO AExcellent location n ppl... I just needed a MC trailer for a quick move but didn't have a ball. The owner let me borrow his since they didn't have 1 to sell n I was comin rt back, preciateya...
ROBERT MVery good customer service
MONICA MIt went smoothly. Easy to return the trailer.
FRANKIE SGreat service
STEVEN WGreat Joe Hernandez is awesome
William CThey are very friendly and I like them recommended
MARIA DYou are doing great keep up the good work.
JESUS CHad no problems. In and out. Thanks
ALBERTO OGreat Customer service!
DOMINICK PThey add services you did not ask for. They added the insurance plan without my consent. I said no to insurance but sneaky owner adds it anyways.
MICHIAL LNothing at this location everyone was kind knowledgeable N went above and beyond to make experience exceptional I'm new to the area and their warmth N kindness made me feel right home They put me @ ease with ever step of the transaction was smooth from start to finish Job well done would definitely use them again Kudos to everyone it was a blessing and my pleasure to work with them
GLADYS CGreat service, the staff explained the contract, then backed up the truck and showed me how to connect the trailer hitch, chains, and cables.
Daniel SI think ...the customer service Is great, the equipment Is good..maybe ..just The office needs a rebuilt.✏️📈📊
Oscar O