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RICHARD W
Customer Reviews for Hwy 30 Car Wash
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They got me the trailer I needed for a one way move when I needed it. Great customer service!
Dave STodd is awesome very nice and helpful
FAYE MThe truck drove ok. It made a terrible grinding noise on the throttle and the dash was not fully backlit. great service and help.
GEORGE Gnothing.
BARRET GTodd did everything to make it a smooth transaction. Definitely a top business professional!
Steven TExcellent staff, very helpful and responded quickly to questions.
eric wWorked with us through whole experience. Very nice!
Ginger TEverything was fine for me.
Adam Snot a thing.....never had such great service!
JIM CThe guy in Carroll came right out when I drove in told me just to park it and he would take care of it. He unhooked it and said that's all he needed. Very nice guy, he asked if I had a good trip. I was impressed.
JEROME RThe guy in charge of this location was excellent. He helped me troubleshoot my wiring and when I returned the trailer after one day of use instead of the planned three he called me and offered a full refund. I didn’t expect any refund, yet he called and offered. Something tells me he’s a committed Christian.
JESSE FTodd is a great person to work with and he makes the customer service great.
Ricardo CIncredible knowledge and patience. Accommodated my schedule and answered all questions I had. Terrific experience.
Charles PI ran into an issue and immediately needed to rent a truck and trailer. Todd had me ready to roll in a very short period of time and saved me a lot of headaches...and possibly my life! The heat index was well over 100° and I had decided to buy a riding lawnmower and needed a way to get it home. The place I bought the lawnmower from said it would be 2 weeks until they could deliver (my pickup broke down last week), it was a Saturday and I couldn't get ahold of any friends, and I am no longer a Spring chicken, and my grass was way too much for me to handle with a push mower.
kraig bYour customer service is excellent at this location!
JACKY TExcellent service as always.
John VGreat as always. On time and ready to help with anything you might need!!
John RI appreciate all Todd's help. His customer service was outstanding and answered all my questions.
Rob BThe truck was great quality and got us across several states reliably and safely. I was very happy to know that U Haul allowed us to tow our own trailer
nicole hNone
Karie WTodd is the beat
Lorrie FTodd was very accommodating and helpful. He worked with me to find the best value for my situation. Would definitely use Carroll, IA location in the future....100%
Trevor CExcellent customer service!
Linda VEven though I arrived two hours early, I was treated very nice.
James EVery helpful with rental
Par WIf you are just picking up and want to do it on your own that would be fine but if you require assistance then not to good
Michaela COwner at this location was extremely accomodating and helpful! Would strongly recommend this UHaul location.
Lynne MGreatest people to work with! Very helpful throughout the whole process! Definitely recommnd!
jill aTodd am sure the drop off was simple and fast.. He made sure any wrinkles were were ironed out and then he gave me a discounted car wash too!! Thanks so much for your kindness!!!
Janine JTodd is awesome!!! He is a real pleasure to do business with!!!
Janine JNone
david gThe Gentleman who helped us was awesome. Very thorough and helpful. Explained everything as we went while being quick and efficient! I have rented there before and will again! He is great for the company! Made the process super easy. Thanks! Darcy
darcy hVery professional and drop off was a breeze
Gary LIt’s a location you live near so it’s not optional to drop off farther away. The time was 1:00 and no one was there. I drove the truck where parking was available, dropped the key and sis not wait for anyone to return.
KIM BThe owner was very accommodating and friendly! Made my experience convenient and affordable! I have used this U-Haul in the past and will again for my future needs!!
Bobbie VNo comments
Paul SVery professional and polite service. Even when my hitch broke and I was unable to return the trailer on the date and to the location in the contract, everyone at UHaul involved in helping me return the trailer were kind, friendly, and understanding. Thank you for your superb service!!!
Daniel LTodd was very helpful!!
todd t